The thumbnails on the New Tab page are missing - how to get them back
Revision Information
- Revision id: 45912
- Created:
- Creator: Michael Verdi
- Comment: Added warning styling
- Reviewed: Yes
- Reviewed:
- Reviewed by: Verdi
- Is approved? Yes
- Is current revision? No
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: Verdi
Revision Source
Revision Content
The Firefox New Tab page shows pictures of the sites you visit frequently. Sometimes, some or all of these images are not displayed. We'll explain why that happens and how to get them back when it's possible.
Why are the thumbnails not displayed?
Firefox stores the website thumbnails it displays on the New Tab page in temporary files on your computer. Some websites (such as HTTPS sites) don't allow files to be cached so they don't have a thumbnail. This ensures that no sensitive information is displayed when you are logged out. Also, clearing your browsing history (manually or automatically when Firefox closes) will delete thumbnails.
Firefox stores the website thumbnails it displays on the New Tab page in a temporary cache on your computer. Some websites (such as HTTPS sites) don't allow files to be cached so they don't have a thumbnail. This ensures that no sensitive information is displayed when you are logged out.
This means that thumbnails get deleted when:
- You clear the cache
- You update Firefox to the latest version
- The cache becomes full
Firefox stores the website thumbnails it displays on the New Tab page in a temporary cache on your computer.
This means that thumbnails get deleted when:
- You clear the cache
- You update Firefox to the latest version
- The cache becomes full
How to restore the website images on the New Tab page
The images will get re-stored as you use the New Tab page to go to those websites again.
- Open the New Tab page by clicking the button on the tab strip.
- Click on one of the blank images to go to a website. Note, that it works only for left-click, opening in new tab doesn't do the trick.
- This is important - let the website finish loading (wait for the spinning greenblueorange loading icon in the tab to stop).
- Open the new tab page again and you will see a new image for the website you just went to.
- Repeat this process for the rest of the missing images.