Template:resetsteps

Revision Information
  • Revision id: 131134
  • Created:
  • Creator: Tonnes
  • Comment: Refresh button -> Refresh Firefox button. (Could use some purging and RFL due to r116667)
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: Chris_Ilias
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
Revision Source
Revision Content
  1. At the top of the Firefox window, click the Help menu and select Troubleshooting Information.At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.On the menu bar, click the Help menu and select Troubleshooting Information.
    Reset Firefox 1 - WinXPTroubleshooting info - winTroubleshooting info - macTroubleshooting info - lin
    If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
    Reset Firefox 2 - WinXPReset Firefox - Win - 1Reset Firefox - Mac - 1Reset Firefox - Lin - 1
  3. To continue, click Reset Firefox in the confirmation window that opens.To continue, click Reset Firefox in the confirmation sheet that slides down.
  4. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Done and Firefox will open.
  1. Click the menu button New Fx Menu and then click help Help-29.
  2. From the Help menu choose Troubleshooting Information.
    If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  3. Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
    Reset 29 WinReset 29 MacReset 29 Lin
  4. To continue, click Reset Firefox in the confirmation window that opens.
  5. Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
  1. Click this Refresh Firefox button directly, if you are viewing this page in Firefox (it won't work if you are using a different browser or on a mobile device). You will also find a Refresh Firefox button on the top right corner of the Firefox about:support Troubleshooting Information page.
  2. To continue, click Refresh Firefox in the confirmation window that opens.
  3. Firefox will close to refresh itself. When finished, a window will list your imported information. Click Finish and Firefox will open.

Note: There's also a Refresh Firefox Reset Firefox button in the Firefox Safe Mode window, if you can't start Firefox normally.