Reset your Mozilla account password with Recovery Keys

Revision Information
  • Revision id: 273401
  • Created:
  • Creator: Shahab Khan
  • Comment: Resetting Your Mozilla Account Password Using Recovery Keys
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: lsiebert
  • Is approved? No
  • Is current revision? No
  • Ready for localization: No
Revision Source
Revision Content

Hello Mozilla Community,

If you find yourself needing to reset your Mozilla account password and want to leverage recovery keys, here's a step-by-step guide to assist you:

Access the Recovery Page: Visit the Mozilla account recovery page at [insert recovery page URL].

Enter Your Account Information: Provide the necessary information to identify your account, including your email address or username associated with your Mozilla account.

Select Recovery Key Option: Opt for the recovery key option if available. This may involve choosing the "Use Recovery Key" or a similar option on the recovery page.

Enter Recovery Key: Input the recovery key associated with your Mozilla account. Ensure accuracy to proceed successfully.

Follow On-Screen Instructions: Follow any on-screen instructions provided by the recovery process. Mozilla will guide you through the steps needed to reset your password using the recovery key.

Create a New Password: Once you've successfully verified your identity with the recovery key, you'll be prompted to create a new password for your Mozilla account.

Secure Your Account: After resetting your password, take a moment to review your account settings, enable two-factor authentication if available, and ensure your account recovery information is up to date.

If you encounter any issues during this process, please don't hesitate to seek assistance from the Mozilla community or support channels.

Best regards,