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Reset your Mozilla account password with Recovery Keys

Revision 177432:

Revision 177432 by AliceWyman on

Revision 177477:

Revision 177477 by AliceWyman on

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Always generate a recovery key before having to reset your password.
Generate a recovery key so you can sign into your Firefox Account to regain access to your synced data, in case you forget your password.

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<!--Please make sure URL is always https://support.mozilla.org/kb/reset-your-firefox-account-password-recovery-keys. It is linked from the Firefox Accounts page and they can't use the redirect URL format.--> Firefox Accounts uses your password to encrypt your data (such as bookmarks and passwords) for extra security. When you forget your password and have to reset it , this data could be erased. To prevent this from happening, generate your recovery key before having to reset your password. You can use your recovery key to sign in to your Firefox Account to regain access to your data in case you forget your password. Here’s how to do it: =Generate and store your recovery key= {note}'''Important:''' Do this so you have your recovery key ready in case you need to reset your password.{/note} #[[T:optionspreferences]] #Click {menu Firefox Account} on the left. #Click the '''Manage Account''' link to open the Firefox Accounts page. #Next to '''Account Recovery''', click {button Enable…}. #*If this option is not visible, add '''?showAccountRecovery''' to the URL for the page. #Click {button Generate}. #Enter your password. #Store your recovery key in a place where you won't lose it. =Reset your password with your recovery keys= If you forgot your password and need to reset it, follow these steps. #Click the '''Forgot your password?''' link on the sign in page. #Check your email and click the password reset link in it. #Enter recovery key. #Create a new password. #Create a new recovery key.
<!--Please make sure URL is always https://support.mozilla.org/kb/reset-your-firefox-account-password-recovery-keys. It is linked from the Firefox Accounts page and they can't use the redirect URL format.--> Firefox Accounts uses your password to encrypt your data (such as bookmarks and passwords) for extra security. When you forget your password and have to reset it, this data could be erased. To prevent this from happening, generate your recovery key before having to reset your password. You can use your recovery key to sign in to your Firefox Account to regain access to your data in case you forget your password. Here’s how to do it: =Generate and store your recovery key= {note}'''Important:''' Do this so you have your recovery key ready in case you need to reset your password.{/note} #[[T:optionspreferences]] #Click {menu Firefox Account} on the left. #Click the '''Manage Account''' link to open the Firefox Accounts page. #Next to '''Account Recovery''', click {button Enable…}. #*If this option is not visible, add '''?showAccountRecovery''' to the URL for the page. #Click {button Generate}. #Enter your password. #Store your recovery key in a place where you won't lose it. =Reset your password with your recovery keys= If you forgot your password and need to reset it, follow these steps. #Click the '''Forgot your password?''' link on the sign in page. #Check your email and click the password reset link in it. #Enter recovery key. #Create a new password. #Create a new recovery key.

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