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How to fix Pocket login issues

Revision 179489:

Revision 179489 by Lamont287 on

Revision 180042:

Revision 180042 by Lamont287 on

Keywords:

Firefox; Pocket; Login; Logging in; Troubleshooting

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Learn how to add an exception for Pocket to prevent being prompted to log in to Pocket when saving to the site.
Learn how to add an exception for Pocket in Firefox, to prevent being prompted to log in to Pocket when saving to the site.

Content:

We found that most of the time, users who've selected the '''Never Remember History''' option from the first drop-down within the History section on the Browser Privacy page do so because it seems like the right thing to do, but they don't understand the impact of this change. Therefore, when trying to save to Pocket, they'll be prompted to log in to the site and no cookies will be saved. To fix this issue, an exception has to be added for Pocket on the Browsing Privacy page by doing the following: # [[Template:fx29menu]] # Select '''Preferences''' (on Mac) or '''Options''' (on Windows). #;The ''Preferences'' page displays. # Click '''Privacy & Security''' from the left menu. #;The ''Broswer Privacy'' page displays. # Select '''Use Custom settings for history''' from the first drop-down within the History section. #;[[Image:Custom settings for history]] # Deselect the '''Always use private browsing mode''' checkbox if not already deselected. # Click the '''Manage Permissions...''' button in the Cookies and Site Data section. #;[[Image:Manage Permissions]] #;The ''Exceptions - Cookie and Site Data'' pop-up displays. # Enter [http://example.com https://getpocket.com] in the '''Address of website''' field. # Click the '''Allow''' button. #;[[Image:Allow]] #;https://getpocket.com is added below to the '''Website''' column and Allow is added to the '''Status''' column. # Click the '''Save Changes''' button. Save to Pocket again after completing the steps above. A prompt will display asking you to log in one more time.
This article explains why you are always asked to log in to [[Save web pages for later with Pocket for Firefox|Pocket]] when you want to view your Pocket list of saved pages. For more information about logging into Pocket, see [[Sign up for Pocket with your Firefox Account]] and [[Log in to Pocket with your Firefox Account]]. If you select the '''Never Remember History''' setting from the first drop-down within the '''History''' section on the ''Browser Privacy'' page, it may seem like the right thing to do but you may not understand the impact of this change. However, when Firefox is set to never remember history, [[Private Browsing - Use Firefox without saving history|Private Browsing mode]] is enabled. As a result, when trying to view your [[Save web pages for later with Pocket for Firefox|Pocket]] list, you'll be prompted to log in to the site and no [[Cookies - Information that websites store on your computer|cookies]] will be saved. To fix this issue and enable Firefox to save cookies for Pocket: #[[T:optionspreferences]] # Click '''Privacy & Security''' from the left menu. #;The ''Browser Privacy'' page displays. # Select {menu Use Custom settings for history} from the first drop-down within the '''History''' section. #;[[Image:Custom settings for history]] # Deselect the {menu Always use private browsing mode} checkbox if it is already selected. <br />A pop-up displays, prompting you to restart Firefox. # Click the {button Restart Firefox now} button. <br />Firefox closes and reopens. # Go to the ''Preferences > Privacy & Security'' page. # Click the {button Manage Permissions…} button in the '''Cookies and Site Data''' section. #;[[Image:Manage Permissions]] #;The ''Exceptions - Cookie and Site Data'' pop-up displays. # Enter '''https://getpocket<!---->.com''' in the ''Address of website'' field. # Click the {button Allow} button. #;[[Image:Allow]] #;https://getpocket<!---->.com is added below to the '''Website''' column and ''Allow'' is added to the '''Status''' column. # Click the {button Save Changes} button. Save to Pocket again after completing the steps above. A prompt will display asking you to log in one more time.

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