How do I request a refund for Mozilla VPN?
Revision Information
- Revision id: 221860
- Created:
- Creator: Fabi
- Comment: Heading change > Instructions for all platforms
- Reviewed: Yes
- Reviewed:
- Reviewed by: Fabi.L
- Is approved? Yes
- Is current revision? No
- Ready for localization: No
Revision Source
Revision Content
We offer a 30-day money back guarantee so you can try Mozilla VPN risk free. If you purchased Mozilla VPN through an app market (App Store, Google Play, and other app markets) your purchase is subject to that app market's rules and might not qualify for a refund.
Instructions for all platforms
- Open Mozilla VPN and click (or tap) the Settings
icon.
- Scroll down and click (or tap) .
- Click (or tap) .
- Fill out the form with your request by completing the following fields:
- Enter “Refund Request” in the Subject (optional) field.
- Explain why you are requesting a refund in the Description of issue field.
- Click (or tap) the
You’ll see a refund back to your card in 5-10 business days. button.