How do I request a refund for Mozilla VPN?
Revision Information
- Revision id: 203151
- Created:
- Creator: Joni
- Comment: updated for new UI
- Reviewed: Yes
- Reviewed:
- Reviewed by: heyjoni
- Is approved? Yes
- Is current revision? No
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: Fabi.L
Revision Source
Revision Content
We offer a 30-day money back guarantee during the beta period so you can try Mozilla VPN risk free.
Windows 10
- Open Mozilla VPN and click the Settings
icon.
- Scroll down and click .
- Click .
- Fill out the form with your request by completing the following fields:
- Enter “Refund Request” in the Subject (optional) field.
- Explain why you are requesting a refund in the Description of issue field.
- Click the
You’ll see a refund back to your card in 5-10 business days. button.
Android and iOS
- Open Mozilla VPN and click the Settings
icon.
- Scroll down and click .
- Click .
- Fill out the form with your request by completing the following fields:
- Enter “Refund Request” in the Subject (optional) field.
- Explain why you are requesting a refund in the Description of issue field.
- Click the
You’ll see a refund back to your card in 5-10 business days. button.