We offer a 30-day money back guarantee during the beta period so you can try Mozilla VPN risk free. =Windows 10= #Open Mozilla VPN and click on your profile to expand the menu. #Click {menu Settings}. #Click {menu Get Help}. #Click {menu Contact us}. #;[[Image:contact]] #Fill out the form with your request by completing the following fields: ##Select {menu Firefox Private Network (Monthly)} from the {button What are you contacting us about?} drop-down. ##Select {menu Payment & billing} from the {button What do you need help with?} drop-down. ##Enter “Refund Request” in the Subject (optional) field. ##Explain why you are requesting a refund in the Description of issue field. #Click the Send button. <br>You’ll see a refund back to your card in 5-10 business days. =Android and iOS= #Open the Mozilla VPN app. #Tap {menu Settings}. #Tap {menu Get Help}. #Tap {menu Contact us}. #Fill out the form with your request by completing the following fields: ##Select {menu Firefox Private Network (Monthly)} from the {button What are you contacting us about?} drop-down. ##Select {menu Payment & billing} from the {button What do you need help with?} drop-down. ##Enter “Refund Request” in the Subject (optional) field. ##Explain why you are requesting a refund in the Description of issue field. #Click the Send button. <br>You’ll see a refund back to your card in 5-10 business days.

We offer a 30-day money back guarantee during the beta period so you can try Mozilla VPN risk free.

Windows 10

1. Open Mozilla VPN and click on your profile to expand the menu.
2. Click Settings.
3. Click Get Help.
4. Click Contact us.

   

5. Fill out the form with your request by completing the following fields:
   1. Select Firefox Private Network (Monthly) from the What are you contacting us about? drop-down.
   2. Select Payment & billing from the What do you need help with? drop-down.
   3. Enter “Refund Request” in the Subject (optional) field.
   4. Explain why you are requesting a refund in the Description of issue field.
6. Click the Send button.
   You’ll see a refund back to your card in 5-10 business days.

Android and iOS

1. Open the Mozilla VPN app.
2. Tap Settings.
3. Tap Get Help.
4. Tap Contact us.
5. Fill out the form with your request by completing the following fields:
   1. Select Firefox Private Network (Monthly) from the What are you contacting us about? drop-down.
   2. Select Payment & billing from the What do you need help with? drop-down.
   3. Enter “Refund Request” in the Subject (optional) field.
   4. Explain why you are requesting a refund in the Description of issue field.
6. Click the Send button.
   You’ll see a refund back to your card in 5-10 business days.