How do I know the status of my sync?
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- Revision id: 269507
- Created:
- Creator: AliceWyman
- Comment: major edits: account button missing when not signed in, sync status, other edits
- Reviewed: No
- Ready for localization: No
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Revision Content
The Mozilla account toolbar menu icon lets you know when you are signed in and syncing Firefox data across devices.

Table of Contents
How do I know my Firefox Sync status?
The toolbar menu lets you know your Mozilla account and Sync status:
Waiting for email verification
If a blue dot appears in your account icon, a verification email has been sent but you haven't verified your account yet.
Signed out (not syncing)
If the account icon is missing, you are not signed in to your Mozilla account and your information is not syncing. You can sign into sync from the Sync panel in Firefox settings:
- In the Menu bar at the top of the screen, click and select (select on older macOS versions).Click the menu button
and select .
- Select on the left and click in the Sync panel.
Signed in
If the first letter of your username appears in the icon, or if you see your personalized toolbar icon, you are signed in to your Firefox account. Click the account icon to learn your Sync status. If Firefox is not currently syncing your information, you will see a
menu item; click it to turn Sync on.How do I personalize the toolbar icon with a photo or other image?
- Click on the menu The image "fx89menuButton" does not exist. button, then click your Mozilla account.
- (You will need to sign in to your Mozilla Account, if you are logged out.)
- Click .
- In the Mozilla account page that opens, click the button next to Picture.
Why am I logged into my Mozilla account in Private Browsing?
If you open a private window while signed in to your Mozilla account, you will stay signed in on the private window so you can continue managing bookmarks, access your synced passwords and save new passwords while in Private Browsing.
Since your history is not recorded in Private Browsing, your Mozilla account will not pick up or sync your browsing history.