How to change or reset your Mozilla account password
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Need to update or reset your Mozilla account password? Whether you’re enhancing security with a new password or recovering access, this article provides clear steps for both options. Follow along to regain or maintain secure access to your account quickly.
Change your Mozilla account password
Below are different scenarios for changing or resetting your Mozilla account password. Click the heading that matches your situation to expand and see the steps.
Change your Mozilla account password while signed in
If you can sign in to your Mozilla account, you can change your password by following these simple steps:
- Go to Mozilla account Sign in.
- Sign in with your current password.
- In the Security section, next to Password, click
- Enter your old password, then your new password.
- Click
Reset your password if you're locked out of your account
If you can't sign in to your account, you can reset your password by following these steps:
- Go to Mozilla Account Sign in.
- Click Forgot password? and follow the prompts.
Reset your password with saved data (passwords, bookmarks, etc.)
You can use your account recovery key to complete your password reset and preserve your encrypted data in case you forget your password.
Use a recovery key to reset your password
If you forgot your password, follow these steps to reset it:
- Go to the Mozilla account password reset page (or click Forgot password? from the sign in page).
- Enter your email address and click
- You will receive an 8-digit confirmation code via email. See I'm having problems confirming my Mozilla account for help confirming your account.
- Enter the confirmation code and click
- Enter your account recovery key.
- Create a new password.
- After resetting your password, a new account recovery key will be generated for you.
Recovery keys expire after every use, so it’s important to replace the previous one you had saved.
Reset your password without your account recovery key
To perform this password reset without a recovery key, it’s best to reset the Mozilla account from the same device where you last signed in and backed up your data. This allows Firefox to retrieve your browser data, which is necessary for the recovery process.
- Go to the Mozilla account password reset page (or click Forgot password? from the sign in page).
- Enter your email address and click
- An 8-digit confirmation code will be emailed to you. See I'm having problems confirming my Mozilla account for help confirming your account.
- Enter the confirmation code and click
- If you have Two-Factor Authentication (2FA) enabled, you will be asked to enter the code from your application at this time.
- Create a new password.
For users with a recovery key configured
If you have a recovery key but clicked Can't find your recovery key?, you will see a slightly different message regarding data recovery. In this case, you will be prompted with a screen guiding you to retrieve your recovery key or continue without it.
For users with a recovery key who clicked 'Can't find your recovery key?'
For users without a recovery key
Restore passwords, bookmarks, and settings after a Mozilla account password reset
If you’re using the same device, your data is already safe. Simply sign in to Firefox with your new password and select backup assistant.
from the Firefox menu. If you’re switching to a new device or using an older version of Firefox that doesn’t support sync, transfer your data using the FirefoxRestore data on the same device
If you’re using the same device, your data is already safe!
- Sign into Firefox with your new password.
- Click Sync now in the Firefox menu.
Restore data on a new device
- Sign in with your new password on your original device first.
- Click Sync now in the Firefox menu.
- Sign in with your new password on the new device and sync.
Move data to a new device or use an older Firefox version without sync support
If you are moving to a new device or using a version of Firefox that no longer supports sync, you can transfer your browser data via the Firefox backup assistant as long as you still have your original device.
Recover data without the original device or after data loss
Regrettably, if your original device is unavailable or the data was erased during a crash or wipe, there is no way to restore your passwords, bookmarks, etc.
Reset Mozilla account password without saved passwords, bookmarks, or settings
If you just need to reset your password reset but don’t have any browser data to restore (passwords, bookmarks or settings) you can reset your password by following these steps:
Reset your password
- Go to the Mozilla account password reset page (or click Forgot password? from the sign in page).
- Enter your email address and click
- An 8-digit confirmation code will be emailed to you. See I'm having problems confirming my Mozilla account for help confirming your account.
- Enter the confirmation code from the email and click .
- If you have Two-Factor Authentication (2FA) enabled, you will be asked to enter the code from your application at this time.
- Follow the on-screen instructions to create a new password.
- After signing in with your new password, you’ll need to sign in again on all of your devices.
Difference between browser data and encrypted data
Browser data includes information like browsing history, bookmarks, saved passwords, and settings, stored directly on your device. This data remains accessible as long as you have the device and haven’t erased the data. Encrypted data is created when you use Sync. This data, which includes passwords and bookmarks, is stored on Mozilla’s servers in an encrypted form to ensure privacy and security. You can access encrypted data from any device where you’re signed in with your Mozilla account.
Impact on data after a password reset
If you reset your password using a recovery key, you will retain access to encrypted data. Without a recovery key, encrypted data on Mozilla’s servers is erased for security purposes, while browser data on your device remains unaffected, allowing you to restore your settings.