Forum Response - Firefox Reset for version 29 and below
Revision Information
- Revision id: 76202
- Created:
- Creator: guigs
- Comment: fixed title again.
- Reviewed: Yes
- Reviewed:
- Reviewed by: rmcguigan
- Is approved? Yes
- Is current revision? No
- Ready for localization: No
Revision Source
Revision Content
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.
- Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
For Firefox versions previous to 29.0:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!