Firefox shows a black screen or blank screen after updating to 33

Revision Information
  • Revision id: 78617
  • Created:
  • Creator: pollti
  • Comment: deleted "|"
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: heyjoni
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: Yes
  • Readied for localization:
  • Readied for localization by: heyjoni
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Revision Content

Firefox version 33 includes a new feature called Off Main Thread Compositing (OMTC) which is a faster way of loading webpages.

The Mozilla community is continually improving this feature and are working hard to fix a known issue: if you are seeing a black screen when you visit some sites, here's what you can do to fix the problem in the meantime:

  1. Start Firefox in Safe Mode.
  2. If the problem does not occur in Safe Mode, turn off hardware acceleration and then start Firefox in normal mode.