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Revision id: 73194
Created: Aug 25, 2014, 9:58:54 AM
Creator: Joni
Comment: redundant wording
Reviewed: No
Ready for localization: No

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Firefox recently tried to update to the latest version, but something went wrong. You can still get the new Firefox by downloading and installing it from scratch. Here's how to do it.

=Download and install Firefox manually=
While Firefox can be set to update itself automatically, try the following steps to install a new copy if the updates fail:
<!--Replace these links with the appropriate ones for your locale https://www.mozilla.org/en-US/firefox/all/ -->
#{for linux}[[Image:download linux|link=https://download.mozilla.org/?product=firefox-31.0-SSL&os=linux64&lang=en-US]][https://download.mozilla.org/?product=firefox-31.0-SSL&os=linux64&lang=en-US Download]{/for}{for mac}[[Image:mac download|link=https://download.mozilla.org/?product=firefox-31.0-SSL&os=osx&lang=en-US]][https://download.mozilla.org/?product=firefox-31.0-SSL&os=osx&lang=en-US Download]{/for}{for win}[[Image:download firefox win|link=https://download.mozilla.org/?product=firefox-31.0-SSL&os=win&lang=en-US]][https://download.mozilla.org/?product=firefox-31.0-SSL&os=win&lang=en-US Download]{/for} a fresh copy of Firefox.
#Click on the Download Manager icon [[Image:Blue Download Fx 20 Mac]] at the top right corner of Firefox and select your newly downloaded file to start the installer.
#Close Firefox, then click {button Run} on the installer.
#;[[Image:run installer]]
#Follow the prompts to install Firefox. The new version of Firefox will launch automatically and replace the old version.

{note}Firefox automatically transfers your bookmarks, history and site preferences to the new version. No need to import and export your information.{/note}

=Still having trouble?=
Our support community is ready to help. Click on the button below and submit your question to our support forum.
<br />
[[Image:Get Help|link=/products/firefox]]<!-- TEXT VERSION OF THE BUTTON {button [/products/firefox Get Help]} -->

Revision Content

Firefox recently tried to update to the latest version, but something went wrong. You can still get the new Firefox by downloading and installing it from scratch. Here's how to do it.

Download and install Firefox manually

While Firefox can be set to update itself automatically, try the following steps to install a new copy if the updates fail:

Download Download Download a fresh copy of Firefox.
Click on the Download Manager icon at the top right corner of Firefox and select your newly downloaded file to start the installer.
Close Firefox, then click Run on the installer.
Follow the prompts to install Firefox. The new version of Firefox will launch automatically and replace the old version.