=What is Firefox Accounts?= Firefox Accounts offers one login for many of Mozilla’s services, such as sync, Firefox Send, Firefox Add-ons and more. [https://www.mozilla.org/en-US/firefox/accounts/ Learn more here]. =Why are you changing the system to use Firefox Accounts?= As part of the Mozilla ecosystem, Firefox Accounts helps streamline access to our products and services while giving users more security and the convenience of having just one login. =What will happen to my old Mozilla Support login?= You will no longer be able to log in using your old Mozilla Support credentials once the system upgrade is complete. =What if I have an existing Mozilla Support account and Firefox Account?= If you use the same email address for both accounts, we will automatically link your Mozilla Support account with your Firefox Account. =What if my Firefox Accounts email is different from my existing Mozilla Support account?= If you have an existing Mozilla Support, we will link your Firefox Account for you. First, log in to your Mozilla Support account. From there, you can follow our prompts to verify and link your Firefox Account to your existing Mozilla Support account. =What if I’m new to Mozilla Support?= Good news! When you create a Mozilla Support account, we will automatically create a Firefox Account for you. =Why can’t I change my avatar/image, password or email on SUMO?= Your profile information is integrated from Firefox Accounts. Changes to your avatar, password, email and other profile information are done on the [https://accounts.firefox.com/settings Firefox Accounts settings page].

What is Firefox Accounts?

Firefox Accounts offers one login for many of Mozilla’s services, such as sync, Firefox Send, Firefox Add-ons and more. Learn more here.

Why are you changing the system to use Firefox Accounts?

As part of the Mozilla ecosystem, Firefox Accounts helps streamline access to our products and services while giving users more security and the convenience of having just one login.

What will happen to my old Mozilla Support login?

You will no longer be able to log in using your old Mozilla Support credentials once the system upgrade is complete.

What if I have an existing Mozilla Support account and Firefox Account?

If you use the same email address for both accounts, we will automatically link your Mozilla Support account with your Firefox Account.

What if my Firefox Accounts email is different from my existing Mozilla Support account?

If you have an existing Mozilla Support, we will link your Firefox Account for you. First, log in to your Mozilla Support account. From there, you can follow our prompts to verify and link your Firefox Account to your existing Mozilla Support account.

What if I’m new to Mozilla Support?

Good news! When you create a Mozilla Support account, we will automatically create a Firefox Account for you.

Why can’t I change my avatar/image, password or email on SUMO?

Your profile information is integrated from Firefox Accounts. Changes to your avatar, password, email and other profile information are done on the Firefox Accounts settings page.