Buddy Program - Knowledge base overview

Revision Information
  • Revision id: 45414
  • Created:
  • Creator: Yousef
  • Comment: First version, please review and add any items to the checklist you think are relevant.
  • Reviewed: Yes
  • Reviewed:
  • Reviewed by: user832823
  • Is approved? Yes
  • Is current revision? No
  • Ready for localization: No
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Revision Content

Summary

This article is to help buddies teach their trainees how to work with the Knowledge base in a structured, efficient manner. Below is a checklist which buddies should cover with their trainees and some links that buddies can give to their trainees or use themselves.

Checklist

This is a list of everything your trainee needs to know. It's recommended to go through this list when working with your trainee.

  • Navigating the knowledge base
  • Using the article editor
  • Basic markup
  • Uploading images and video
  • How to structure an article
  • Using templates
  • Editing article descriptions
  • Creating a new article

Useful links

Below are links you may find useful to you or your trainee.