Avoid crashes - Tips and tricks
Revision Information
- Revision id: 66838
- Created:
- Creator: soucet
- Comment: Fix double display of Mac step for <29
- Reviewed: Yes
- Reviewed:
- Reviewed by: Tonnes
- Is approved? Yes
- Is current revision? No
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: Tonnes
Revision Source
Revision Content
There's never a good time for a crash, and when Firefox crashes in the middle of something important it can be really frustrating. Luckily, we've got some easy things you can do to avoid crashes and keep Firefox running in tip-top shape. For the tech savvy, we've got articles that will help you troubleshoot and solve specific problems. And don't worry if you need extra help with any of this, we have a community of volunteers standing by.
Table of Contents
Update your software
Crashes can be caused by different programs running on your computer. Making sure they are all up to date on a regular basis will help you avoid crashes and keep your computer secure and running great.
- Update Firefox: To check for Firefox updates, go to the top of the Firefox window, click the menu and select .To check for Firefox updates, go to the top of the Firefox window and click the button, go over to the menu and select .To check for Firefox updates, go to the menu bar, click the menu and select .Click the menu button , click help and select .On the menu bar, click the menu and select . See Update Firefox to the latest version for details.
- Update your plugins: Go to our Plugin Check page and follow the links to update any plugins that are out of date.
- Update WindowsOS Xyour system: Make sure you have all of the latest security and stability fixes. Go to the menu, select and then .Go to the menu and select .Go to the menu, down to and select .
- Update your drivers: Check your printer driver and graphics drivers are up-to-date. For more info, see Upgrade your graphics drivers to use hardware acceleration and WebGL.
- Update your Internet Security software: Make sure you have the latest version of your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more).
Check for viruses or spyware
Update and run anti-virus and malware scanner tools on your computer. For more information, see Troubleshoot Firefox issues caused by malware.
Troubleshoot your crash
If Firefox is crashing and you don't mind doing a little detective work, take a look at the Firefox Crashes article. It has links to troubleshooting specific types of crashes and has detailed instructions for viewing a report about your crash. You also might find Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems useful for fixing some crashes.
Get help from our community of volunteers
Sometimes tracking down the source of crashes is difficult to do by yourself. That's why we have a community of volunteers ready to help you figure it out.