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Avoid crashes - Tips and tricks

Revision 90829:

Revision 90829 by upwinxp on

Revision 125885:

Revision 125885 by AliceWyman on

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solve fix prevent
solve fix prevent

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Here are some easy things you can do to avoid crashes and keep Firefox running in tip-top shape.
Here are some easy things you can do to avoid crashes and keep Firefox running in tip-top shape.

Content:

There's never a good time for a crash, and when Firefox crashes in the middle of something important it can be really frustrating. Luckily, we've got some easy things you can do to avoid crashes and keep Firefox running in tip-top shape. For the tech savvy, we've got articles that will help you troubleshoot and solve specific problems. And don't worry if you need extra help with any of this, we have a community of volunteers standing by. __TOC__ == Update your software == Crashes can be caused by different programs running on your computer. Making sure they are all up to date on a regular basis will help you avoid crashes and keep your computer secure and running great. #'''Update Firefox:''' {for not fx29}{for winxp,linux}To check for Firefox updates, go to the top of the Firefox window, click the {menu Help} menu and select {menu About Firefox}.{/for}{for win7,win8}To check for Firefox updates, go to the top of the Firefox window and click the {button Firefox} button, go over to the {menu Help} menu and select {menu About Firefox}.{/for}{for mac}To check for Firefox updates, go to the menu bar, click the {menu Firefox} menu and select {menu About Firefox}.{/for}{/for}{for fx29}{for win,linux}Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select {menu About Firefox}.{/for}{for mac}On the menu bar, click the {menu Firefox} menu and select {menu About Firefox}.{/for}{/for} See [[Update Firefox to the latest version]] for details. #'''Update your plugins:''' Go to our [https://www.mozilla.org/plugincheck Plugin Check] page and follow the links to update any plugins that are out of date. #'''Update {for win}Windows{/for}{for mac}OS X{/for}{for linux}your system{/for}:''' Make sure you have all of the latest security and stability fixes. {for win}Go to the {menu Start} menu, select {menu All Programs} and then {menu Windows Update}.{/for}{for mac}Go to the {menu Apple} menu and select {menu Software Update...}.{/for}{for linux}Go to the {menu System} menu, down to {menu Administration} and select {menu Update Manager}.{/for} #'''Update your drivers:''' Check your printer driver and graphics drivers are up-to-date. For more info, see [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]. #'''Update your Internet Security software:''' Make sure you have the latest version of your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more). {for win} == Check for viruses or spyware == Update and run anti-virus and malware scanner tools on your computer. For more information, see [[Troubleshoot Firefox issues caused by malware]]. {/for} == Troubleshoot your crash == If Firefox is crashing and you don't mind doing a little detective work, take a look at the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. It has links to troubleshooting specific types of crashes and has detailed instructions for viewing a report about your crash. You also might find [[Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems]] and [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] useful for fixing some crashes. == Get help from our community of volunteers == Sometimes tracking down the source of crashes is difficult to do by yourself. That's why we have a community of volunteers ready to help you figure it out. *[/questions/new Ask a question in our support forum]
There's never a good time for a crash, and when Firefox crashes in the middle of something important it can be really frustrating. Luckily, we've got some easy things you can do to avoid crashes and keep Firefox running in tip-top shape. For the tech savvy, we've got articles that will help you troubleshoot and solve specific problems. And don't worry if you need extra help with any of this, we have a community of volunteers standing by. __TOC__ == Update your software == Crashes can be caused by different programs running on your computer. Making sure they are all up to date on a regular basis will help you avoid crashes and keep your computer secure and running great. #'''Update Firefox:''' {for win,linux}Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select {menu About Firefox}.{/for}{for mac}On the menu bar, click the {menu Firefox} menu and select {menu About Firefox}.{/for} See [[Update Firefox to the latest version]] for details. #'''Update your plugins:''' Go to our [https://www.mozilla.org/plugincheck Plugin Check] page and follow the links to update any plugins that are out of date. #'''Update {for win}Windows{/for}{for mac}OS X{/for}{for linux}your system{/for}:''' Make sure you have all of the latest security and stability fixes. {for win}{for not win10}Go to the {menu Start} menu, select {menu All Programs} and then {menu Windows Update}.{/for}{for win10}Windows 10 periodically checks for updates. If you want to check manually, go to the {menu Start} menu, select {menu Settings}, then {menu Update & security}, select {menu Windows Update} and {menu Check for updates}. <!--http://windows.microsoft.com/en-us/windows-10/windows-update-faq --> See Microsoft's article [http://windows.microsoft.com/en-us/windows-10/getstarted-choose-how-updates-are-installed Choose how updates are installed] for details.{/for}{for mac}Go to the {menu Apple} menu and select {menu Software Update...}.{/for}{for linux}Go to the {menu System} menu, down to {menu Administration} and select {menu Update Manager}.{/for} #'''Update your drivers:''' Check your printer driver and graphics drivers are up-to-date. For more info, see [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]. #'''Update Internet Security software:''' Make sure you have the latest version of any Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more). {for win} == Check for viruses or spyware == Update and run anti-virus and malware scanner tools on your computer. For more information, see [[Troubleshoot Firefox issues caused by malware]]. {/for} == Troubleshoot your crash == If Firefox is crashing and you don't mind doing a little detective work, take a look at the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. It has links to troubleshooting specific types of crashes and has detailed instructions for viewing a report about your crash. You also might find [[Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems]] and [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] useful for fixing some crashes. == Get help from our community of volunteers == Sometimes tracking down the source of crashes is difficult to do by yourself. That's why we have a community of volunteers ready to help you figure it out. *[/questions/new Ask a question in our support forum]

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