Firefox crashes when working with PDF files

Revision Information
  • Revision id: 791
  • Created:
  • Creator: Thomas
  • Comment: Firefox 3.6.4 note hidden for Mac users
  • Reviewed: No
  • Ready for localization: Yes
  • Readied for localization by: AnonymousUser
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The template "crashsig" does not exist or has no approved revision. nsIFrame::GetAncestorWithView()

Older versions of the Adobe Reader plugin can cause Firefox to crash when opening or closing certain PDF files.

Adobe has released a new version of the plugin that addresses this issue. Update the plugin to the latest version by following the steps on the Adobe site.

Note: Firefox 3.6.4 and above also load plugins separately from Firefox, allowing Firefox to stay open if a plugin crashes. To make sure you are using the latest version of Firefox, see Update Firefox to the latest release.