Firefox crashes when working with PDF files
Revision Information
- Revision id: 791
- Created:
- Creator: Thomas
- Comment: Firefox 3.6.4 note hidden for Mac users
- Reviewed: No
- Ready for localization: Yes
- Readied for localization by: AnonymousUser
Revision Source
Revision Content
The template "crashsig" does not exist or has no approved revision. nsIFrame::GetAncestorWithView()
Older versions of the Adobe Reader plugin can cause Firefox to crash when opening or closing certain PDF files.
Adobe has released a new version of the plugin that addresses this issue. Update the plugin to the latest version by following the steps on the Adobe site.
Note: Firefox 3.6.4 and above also load plugins separately from Firefox, allowing Firefox to stay open if a plugin crashes. To make sure you are using the latest version of Firefox, see Update Firefox to the latest release.