Crash signature - RtlFreeHeap
Revision Information
- Revision id: 556
- Created:
- Creator: Chris Ilias
- Comment: review for KB
- Reviewed: Yes
- Reviewed:
- Reviewed by: AnonymousUser
- Is approved? Yes
- Is current revision? Yes
- Ready for localization: Yes
- Readied for localization:
- Readied for localization by: AnonymousUser
Revision Source
Revision Content
The template "crashsig" does not exist or has no approved revision. RtlFreeHeap
This is a generic crash signature that can have a number of causes.
One of the most common causes that we've identified is malicious software (a virus) called TR/Agent.70656.13
One of the resources below may be able to help remove this virus:
You can also try general troubleshooting steps at Troubleshoot Firefox crashes (closing or quitting unexpectedly).