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help. Can't get into my account.

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I followed instructions and deleted old version of Firefox then I downloaded the latest version of Firefox and it won't accept my password or user name and it says it sent me an email that never arrived. I have been waiting hours!

I followed instructions and deleted old version of Firefox then I downloaded the latest version of Firefox and it won't accept my password or user name and it says it sent me an email that never arrived. I have been waiting hours!

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Hi twinfoxfarm, which account has the problem? Is it your Firefox Account, used for Sync?

What instructions were you following?