Support Forum discussions

Facebook hanging in Fx28

  1. Thread Firefox 28 stops responding at Facebook dynamic search. /questions/991572

    Quite a few users are reporting this problem in the thread. There are attempts to give STR
    rainetensai said

    • Step one: Sign onto facebook with firefox.
    • Step two: Begin typing in either the status box, or a comment box on someone elses' status.
      (it has to be long enough of a status to trigger at least 3 of the drop-down boxes that provide tagging suggestions.)
      Keep typing as though you're not trying to tag, (meaning don't click any of the suggestions in the drop down box.)
    • Step three: watch firefox freeze.
    There has been mixed success in reproducing this. In that we have not yet had anyone try the STR and prove it works say on ESR or Fx27. I am hoping someone may then be able to run the mozregression utility. This could be a genuine problem rather than just general noise there are bugs already filed but not confirmed e.g.
    • Bug 977668 - Firefox hangs on Facebook text entry when inline lookups pop up
    There are a few other possibly related threads e.g.
    1. Firefox has started crashing every time I edit a form on Facebook or a blog /questions/993003 (dormant?)
    2. Firefox 28 constantly freezes on Facebook /questions/992876 (cross linked to subject thread)
    3. can't do anything in facebook /questions/992706 (issue resolved itself)
    4. After upgrading to Firefox v28, Facebook hangs while creating a post .... /questions/992663
    5. Facebook crashing since latest Firfox upgrade on Win7 Pro
    6. Facebook crashes Firefox when typing a comment by making "@" suggestions. /questions/992566 (crosslinked to subject thread)
    7. Version v28 hates Facebook!!!! /questions/992307
    8. Mozilla Firefox freezes most of the times when i use Facebook search Bar. /questions/991695
    Thread ''Firefox 28 stops responding at Facebook dynamic search.'' [/questions/991572] Quite a few users are reporting this problem in the thread. There are attempts to give STR <br /> rainetensai [/questions/991572?page=2#answer-551797 said] <blockquote> *Step one: Sign onto facebook with firefox. *Step two: Begin typing in either the status box, or a comment box on someone elses' status. <br />(it has to be long enough of a status to trigger at least 3 of the drop-down boxes that provide tagging suggestions.) <br />Keep typing as though you're not trying to tag, (meaning don't click any of the suggestions in the drop down box.) *Step three: watch firefox freeze. </blockquote> There has been mixed success in reproducing this. In that we have not yet had anyone try the STR and prove it works say on ESR or Fx27. I am hoping someone may then be able to run the mozregression utility. This could be a genuine problem rather than just general noise there are bugs already filed but not confirmed e.g. * [https://bugzilla.mozilla.org/show_bug.cgi?id=977668 Bug 977668] - Firefox hangs on Facebook text entry when inline lookups pop up There are a few other possibly related threads e.g. # ''Firefox has started crashing every time I edit a form on Facebook or a blog'' [/questions/993003] (dormant?) # ''Firefox 28 constantly freezes on Facebook'' [/questions/992876] (cross linked to subject thread) # ''can't do anything in facebook'' [/questions/992706] (issue resolved itself) # '' After upgrading to Firefox v28, Facebook hangs while creating a post ....'' [/questions/992663] # ''Facebook crashing since latest Firfox upgrade on Win7 Pro'' # ''Facebook crashes Firefox when typing a comment by making "@" suggestions.'' [/questions/992566] (crosslinked to subject thread) # ''Version v28 hates Facebook!!!!'' [/questions/992307] # ''Mozilla Firefox freezes most of the times when i use Facebook search Bar.'' [/questions/991695]
  2. Note: The majority of the threads happen in 8/8.1 with the exceptions of one running 7 (/questions/992663) and the other running XP (/questions/992307),

    Note: The majority of the threads happen in 8/8.1 with the exceptions of one running 7 ([/questions/992663]) and the other running XP ([/questions/992307]),

    Modified by mjbrm on

  3. It is looking like a regression.

    Someone has shown it occurs on FX28 portable but not on FX24.4 ESR portable. A bug comment https://bugzilla.mozilla.org/show_bug.cgi?id=990995#c3 suggests it is not an issue in Fx31

    I asked in the support thread if anyone was able to try mozregression http://mozilla.github.io/mozregression/


    Update (Modified by John99 on April 3, 2014 11:01:23 PM BST)

    Someone has seen the issue in Nightly in the subject thread. So no obvious quick fix.


    Further updates

    • The OP xmrazik has a regression range. (Modified by John99 on April 7, 2014 1:44:55 AM BST)
    • Bug fix may be included in Fx29 beta 8 on Tuesday 15th. It is now in Fx31 Bug 977669 #c28 to #c34
    It is looking like a regression. Someone has shown it occurs on FX28 portable but not on FX24.4 ESR portable. A bug comment https://bugzilla.mozilla.org/show_bug.cgi?id=990995#c3 suggests it is not an issue in Fx31 I asked in the support thread if anyone was able to try mozregression http://mozilla.github.io/mozregression/ --------- Update (Modified by John99 on April 3, 2014 11:01:23 PM BST) Someone has seen the issue in Nightly in the subject thread. So no obvious quick fix. --------- Further updates * The OP ''xmrazik'' has a regression range. (Modified by John99 on April 7, 2014 1:44:55 AM BST) * Bug fix may be included in Fx29 beta 8 on Tuesday 15th. It is now in Fx31 [https://bugzilla.mozilla.org/show_bug.cgi?id=977668#c32 Bug 977669 #c28 to #c34]

    Modified by John99 on