So, with the release of 18, a certain malware is causing Firefox to crash with a signature of nsInputStreamPump::OnInputStreamReady. The problem is, we don't know the exact cause of this. If anyone has a user with this crash that is willing to help us diagnose I'd like to know the following:
If the user can run a few different anti-malware scans (I've seen reports that malwarebytes helps) and provide us the logs that would be useful. Also, the troublesome .dll would be immensely helpful as well.
So, with the release of 18, a certain malware is causing Firefox to crash with a signature of nsInputStreamPump::OnInputStreamReady. The problem is, we don't know the exact cause of this. If anyone has a user with this crash that is willing to help us diagnose I'd like to know the following:
If the user can run a few different anti-malware scans (I've seen reports that malwarebytes helps) and provide us the logs that would be useful. Also, the troublesome .dll would be immensely helpful as well.
Tyler, You have obtained a copy of one of the files is that sufficient or are other copies still of use.
Tyler, <br />You have obtained a copy of [https://bugzilla.mozilla.org/show_bug.cgi?id=801394#c15 one] of the files is that sufficient or are other copies still of use.
this should be getting detected by around half of the av vendors now: https://www.virustotal.com/file/a453dd9a3b3ed497f288eccb74707b2bbe32c0dc3b1c777eafc739972ca8012f/analysis/1358004385/
fmlxriyo.dll
ID: 696009df-cebb-463b-825c-667352130112
in next : https://support.mozilla.org/en-US/questions/946719
as philipp said "randomly generated filename"
microsoft safety scanner [https://support.mozilla.org/questions/946701#answer-396596 appears to catch the malware] - so probably suggest it as first choice for recommended scanning tools on the forum...
http://www.microsoft.com/security/scanner/default.aspx
Added Microsoft Security Scanner to canned response.
''madperson [[#post-50141|said]]''
<blockquote>
microsoft safety scanner [https://support.mozilla.org/questions/946701#answer-396596 appears to catch the malware] - so probably suggest it as first choice for recommended scanning tools on the forum...
http://www.microsoft.com/security/scanner/default.aspx
</blockquote>
Submitted for review; https://support.mozilla.org/en-US/kb/forum-response-firefox-malware/history#preview
*Added Microsoft Security Scanner to canned response.
Hopefully Tyler (or Michael Verdi) can confirm but I ''think'' that the new "Hot Topic" article [[Firefox 18 crashes on startup due to malware - how to fix]] is for helping users with this crash.
''feer56 [[#post-50143|said]]''
<blockquote>
''madperson [[#post-50141|said]]''
<blockquote>
microsoft safety scanner [https://support.mozilla.org/questions/946701#answer-396596 appears to catch the malware] - so probably suggest it as first choice for recommended scanning tools on the forum...
http://www.microsoft.com/security/scanner/default.aspx
</blockquote>
Submitted for review; https://support.mozilla.org/en-US/kb/forum-response-firefox-malware/history#preview
*Added Microsoft Security Scanner to canned response.
</blockquote>
I also made a pending edit adding [http://www.microsoft.com/security/scanner/en-us/default.aspx Microsoft Safety Scanner] to the KB article, [[Troubleshoot Firefox issues caused by malware]]
''AliceWyman [[#post-50147|said]]''
<blockquote>
''feer56 [[#post-50143|said]]''
<blockquote>
''madperson [[#post-50141|said]]''
<blockquote>
microsoft safety scanner [https://support.mozilla.org/questions/946701#answer-396596 appears to catch the malware] - so probably suggest it as first choice for recommended scanning tools on the forum...
http://www.microsoft.com/security/scanner/default.aspx
</blockquote>
Submitted for review; https://support.mozilla.org/en-US/kb/forum-response-firefox-malware/history#preview
*Added Microsoft Security Scanner to canned response.
</blockquote>
I also made a pending edit adding [http://www.microsoft.com/security/scanner/en-us/default.aspx Microsoft Safety Scanner] to the KB article, [[Troubleshoot Firefox issues caused by malware]]
</blockquote>
That's cool with me :)
