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Hi

When I try to Synchronize and download a gmail folder for offline use the following message appears

" Error - Emails ---- The operation failed because another operation is using the folder. Please wait for that operation to finish and then try again."

I have tried logging out, quitting, starting my computer over.

Please advise

Hi,

I use firefox nightly as my everyday driver for WEB. So far I was very satisfied with the performance and mostly with youtube videos and hardware decoding. I use a Nvidia 1060 (GP106) which supports VP09/AVC1/H265 decoding.

The problem started only recently after some updates of the Firefox when I noticed that VP09 isn't hardware accelerated anymore. They way I test is using the Windows 11 task manager/Performance/GPU/Video decode.

At the same time, the stable Firefox has no issues with VP09 HW decoding. The same is valid for any other browser I tested. So the problem is isolated to the nightly.

I downloaded and ran mozregression GUI which indeed showed me that some nightly version before the VP09 worked just fine. I tested using the dates option of the tool.

This is the push_log URL from my test.

Thanks in advance for your help

Hello,

I'm currently having trouble connecting my ProtonMail account to Thunderbird.

My login credentials are correct (I've double-checked them), and the configuration follows the official guidelines (server, port, password, etc.). However, the connection keeps failing.

Could you please advise me on how to resolve this issue or let me know if there’s a specific procedure to follow when connecting a ProtonMail account to Thunderbird?

Thank you in advance for your help.

Best regards,

wie geht das ?

NZZ.ch benötigt JavaScript für wichtige Funktionen. Ihr Browser oder Adblocker verhindert dies momentan.

Bitte passen Sie die Einstellungen an.

I open Mozilla Tbird and there are no new messages since the 16th. today is the 22nd. I tied to test it by sending myself a message and got a message that the SMTP serverf had "timed out!".

Whilst viewing news stories in Google, I keep getting pages that do not load, so I go to settings – apps- Firefox, scroll down to memory and clear the cache. I go bag to Google new click the link and most of the time I am taken to the page and can read the article (but not every time). But the page not loading happens frequently and it is becoming a pain having to clear the cache over and over again. Is there a shortcut I can use to reach Firefox memory or is there a way of stopping Firefox to clear the cache as it is created.

I have downloaded Duolingo on my Windows 11 laptop. When I try to run it, it says that it can not open it because it can't find Microsoft Edge. This is the latest version of the app. I can't find anywhere to change the Duolingo default browser. I have Firefox set as MY default browser in windows settings. I also have AVG Secure Browser installed on my laptop but seldom use it. I donot have MS Edge installed on any of my computers. Can anyone help me find a solution to this problem? What other information do you need?

Haven't changed any settings. On two accounts, both hosted at heart internet, today I've started getting Certificate errors - check your settings in android notifications. Mails appear in sent but are not going out, no incoming mail.

Another account with the same settings and host is still working fine on bluemail.

I can't find any useful settings or diagnostics to check.

Other accounts using Hotmail are still fine.

Ideas?

Martin/

My FF browser freezes, suddenly closes all tabs, expands fonts, etc etc All else in my system is normal. Should I just use the default MS Edge and be done with it?

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!

Sending this using Safari because Firefox is totally messed up. Firefox 115.24.0esr (64-bit) OSX 10.13.6 High Sierra 2011 Mac Power Book (MPB) with 16 GB RAM. Verizon DSL line, download speed tests from 10-14 Gb/sec but Latency is always 400-900+ msec. No way to measure Jitter with speedtests that will run on my older system, or Bufferbloat now that DSLreports has gone dark.

I want a tool that will allow me to see all the attempts to connect, and packets/traffic, to see it its my old computer going bad, Firefox, the wireless or wired connection to the DSL modem/router, or the DLS modem/router itself, such as a problem with reaching the Domain Name Server (DNS) etc.

I can access the DSL modem/router in the browser, but there isn't much documentation. Its made by Actiontec but customized firmware for Verizon.

The problem persists whether I am using wifi or an Ethernet cable.

My wifes 2010 MBP computer with 8GB RAM using about 6.4GB, running High Sierra and Firefox 115.24.0 (esr) seems not to have the problem at all.

Firefox will show something in the lower left corner, "connecting to..." or "loading..." etc. It can stall with either status.

Search engines would be StartPage or DuckDuckgo. With DDgo, sometimes it just spins forever, but if I click on the URL bar, it drops down another line with the same URL and "--Visit" appended. Sometimes that will load, but seems random.

Some URLs / links open in a few seconds, some spin forever.

I first called Verizon Tech support on May22 about problems (see full exchange of repeated calls & new trouble tickets below). I think, IIRC, this happens to be shortly after I upgraded my Firefox version. They have admitted to PINGs not returning, packet loss, no excuse for the Latency.

I do have a lot of pages/tabs open; Activity Monitor says my memory use is about 14GB, but the Memory Pressure stays low in the green. I also run Thunderbird, TextEdit, maybe Adobe Reader and Excel. But even when I close everything else, the non-loading issue persists. When I shut down Firefox, the memory pressure can go into the red and take a very long time (so I always shut down all other apps first). A recent shutdown stalled & I ended up losing many open pages/tabs, but even the slimmed down load has the same problem.

I have shut off the AddOn NoScript, but the problem persists.

FILE: verizon DSL tech support WED 21MAY25 glacially slow web page connection

800-837-4966 AGENT DSL tech support

failing the PING reset my IP address still fails PING

trouble ticket MDHM03KR7A

2-3 working days for networking team to resolve

THUR 22MAY25 call back from networking guy. they raised the speed to 13.4 but latency still 28, he says should be 15 max. Asked him to optimize by reducing download speed. will call back later or tomorrow.

For the last 2ish months, Firefox will refresh the page if I just place my finger on the screen.

If I put my finger on the screen (not swiping down) the refresh wheel will pop up and refresh the page.

It doesn't happen all the time, maybe once or twice a day, but it happens on every page and causes me to lose stuff like where I was on a page and what I was typing. It doesn't do it when the keyboard is up.

Any suggestion as to what's wrong with it?

I've downloaded the program to a second computer and put in my creditials and it's giving me an error "unable to log in at server. Probably wrong configuration, username or password." I've entered the correct info. Help

I use Firefox now a days. I had noticed a thing the webpage are not rendering properly in android or you can say not allignment properly (i had attached reference photo). And there should be improved in translation for language for japanese and hindi(not there in Firefox right now). So kind support the issue