Thunderbird Community Forum

Greetings. Long-time Thunderbird user on PC and before now trying to load onto 2024 Macbook pro. Configuration identical to that on PC and have checked with person running with same configuration on mac. When tried to initially configure Thunderbird reported could not find email settings though email and password were correct, so configured manually.

Now trying to send mail get "login to account "smtp.gmail.com" failed. No way to bypass and do not know how to fix. Outgoing sever is SMTP and is configured correctly using OAUTH2.

Tried running in troubleshoot mode but no difference. Also not receiving any email.

thanks much for any tips jp

I tried to do an import of a backup profile that was very large, greater than 3 GB. System says this file is too big to recover. Error console is as follows:

1725191863571 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1725191864673 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1725191864673 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Layout was forced before the page was fully loaded. If stylesheets are not yet loaded this may cause a flash of unstyled content. 4 msgHdrView.js:4194:6 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:400 stretch:100 src index:0): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Regular.woff2 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:400 stretch:100 src index:1): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Regular.woff 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:600 stretch:100 src index:0): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Semibold.woff2 2 downloadable font: failed to start download (font-family: "YahooSans" style:normal weight:600 stretch:100 src index:1): content blocked source: https://s.yimg.com/os/fontserver/YahooSans/Semibold.woff 2 This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. importexport Some cookies are misusing the recommended “SameSite“ attribute 10 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: Table discarded (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: Table discarded (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: Table discarded (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Bold.ttf?5014568 downloadable font: kern: Too large subtable (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 downloadable font: Table discarded (font-family: "Open Sans" style:italic weight:400 stretch:100 src index:2) source: https://addons.thunderbird.net/static/css/impala/fonts/OpenSans-Italic.ttf?c7dcce0 InstallTrigger is deprecated and will be removed in the future. impala-min.js:1:31868 Uncaught TypeError: tab.browser.contentWindow.showTab is not a function

   toImport chrome://messenger/content/mailCore.js:587

mailCore.js:587:39 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659
   _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248

2 ThunderbirdProfileImporter.jsm:659 NS_ERROR_NOT_AVAILABLE WebGL context was lost. 2 Troubleshoot.sys.mjs:710:17

I have been a staunch supporter and user of Mozilla for years, and a few years ago, began to use Thunderbird for my Gmail account on all my computers. Each time they asked for a donation when installed, I contributed because Thunderbird is an awesome platform to use. I am in electronic security field, and have to use legacy software for older platforms I have out there, as I have been in this field for 54 years, and started my own business 23 years ago. IP video, access control, security systems, etc etc. I have Windows 7 Pro desktops and laptops, and Windows 10 Pro machines as well. Daily I send pictures I take during the day, with my iPhone and email them to myself, to convey each and every job or project I work, kind of a daily record I keep in Paperport that I have done for years. Last evening I sent several emails with pictures of the past week, I can view them on my Inbox message page, typically, and then save all to the specific folder needed. Done this for years.

 Well, tonight, I emailed several pictures from projects I worked on today, greatly detailed, and when I went to open them in my Thunderbird account, the pictures would not display as normal, within the message opened, and when I saved them to a folder, they were invalid and would not open. File size is there, but no viewable image, does show the proper file name, iPhone IMG_1793.jpg, for example, but would not open.

If I try and open with Windows Photo Viewer it notes can't display this picture because the file is empty.

  I opened my Thunderbird in another Laptop, with Windows 7 Pro, same thing...

I opened my other Laptop, Windows 10 Pro machine, in Thunderbird, the same message shows the image within the message, as it did on Windows 7 did just last night.

 With 2 of my Windows 7 Pro Machines doing the same thing, am I being pushed out of using Windows 7 Pro by this means???

Every time I have loaded Thunderbird on another of my Desk tops or Laptops, I have donated. Because I appreciate what it does for me. These images are just an example, some had my CC info, could not attach that!!

 Please help me. Harry Savage

The time window happens overnight and can be for about 70-80 emails.

I am Australian & live in Australia, so the times are obviously quite different.

This is what I see when I click to read each email. --_002_DM3PR13MB0800FB153AD5FF01A5F88E16AD3C0DM3PR13MB0800namp_--

Regards, Leon

I have two email accounts coming in to my Thunderbird app on the desktop. One account stopped loading messages to my inbox. I can get the messages on my phone for that account if I access them I don't use Thunderbird. I'm getting message that certificate if not valid. I did the trouble shooting for Thunderbird and cleared the cache. Can you please help? I downloaded the trouble shooting file if needed.

Hi

I hope someone can provide me with some advice.

I have used Thunderbird since its birth and have always found it reliable. However the latest release seems to be having problems with moving emails.

Example 1 - I moved an email from my Inbox to a special folder. The email was present in full before the move. Only the header appeared to be copied. I could not undo this and attempting repair on both inbox and other folder failed, as did exit and re-start. The result is that this email is lost.

Example 2 - I went to do a bulk move from the search window (something I have done hundreds of times before without incident). As usual CTRL A, Move to <new folder>, emails greyed out but nothing happens. Exit, return, repeat - same result.

At other times, both these type of operations work fine. But it is unpredictable.

Relatedly, I observe that on start-up the Inbox initially shows as <no messages> and takes several seconds to populate. Also, my auto-filing Rules are also working inconsistently.

These two points, and the two examples, are new issues for me since 128 release. I am using Windows 10 Pro on an HP Envy 17" laptop.

Any suggestions welcome as I am now concerned about losing emails!

Best wishes Roland

I need to move about 50-100 emails from one profile to another.

I am using the current Thunderbird and using POP3 on a PC running Windows 10.

I lost thousands of emails (not sure why) but after a few days was able to set up the profile from a backup to recover them.

Now I need to get the emails that came in and were sent during the week it took me to set up the backup profile.

Thanks in advance for any assistance.

Lew Siegel

I use k-9 email on android phone and tbird on desk top.

I have messages on K9 I need to read on desktop but the don't appear on tbird client even though they are clearly visible on k-9

I tried to forward it but even tho k9 appears to send it is not delivered when I look in tBird

I need attachement.

First, here's how I process incoming email, which first goes to my Gmail address. I delete about half of my messages unread, and about one-quarter more after reading/scanning them. The remainder are then downloaded after I open TB on my Windows PC and select Get Mail (F5).

'Until about Aug. 20, everything worked as planned, even though TB was also downloading some of my Sent messages.

But since then, with no setup changes made by me, TB also includes ALL the messages that I previously deleted at the Gmail site. So I must delete them again, a tedious, annoying process. Experimenting, I overcame the problem by permanently deleting the trashed messages at Gmail before launching TB. It also amount to double deleting, but it is much faster that way.

WHAT MUST I DO to restore the previous functionality of this process?

I'm not a techie, but began using Eudora over 25 years ago, so PLEASE don't replies with guesses.

Recently a pop-up asks me to enter a password to receive/send messages in my Thunderbird emails. Each time I enter the password, the pop-up message comes back w/in seconds asking me to retry or enter new password or cancel. It seems there is difficulty logging in as imap-mail.outlook.com has failed to connect. Does anyone have any suggestions on how I can correct this issue? In simple terms please with step-by-step directions. Thank you kindly!!!

Very recently, when I click on "write" to do a new email I get the normal form but the body of the email is totally weird - paragraphs of some sort of "code" that looks like this:

- PK?????!ߤ�lZ? ????[Content_Types].xml �??(�?���n�0?E���?��Ub袪*?�>�-R�??{?V��Ǽ��??QU?� l"%3��3Vƃ�ښl ?�w%�?=���^i7+���-d?&�0�A�6�l4��?L6?0#�Ò�S O����?X��*��V$z�3?��?3����?��%p)O�???^�??���5}

I need to delete this stuff before writing the email. What do I need to do to get rid of this? Thanks

Hi-my question is simple, why is Thunderbird locked to me past 08/07/2024. I have answered lots of security questions but still can't access my emails. Arthur Sutton

HI,

I am using Thunderbird 128.1.1esr (64-bit) but recently I am facing an issue with password which keep asking password even after putting right password many times , almost 10 to 15 times putting the password then only allow me to login , It seems password manager not keeping /remembering password. I already delete the saved password and re-enter new one but no result.

Please help me in this regards.

Bhavesh

Under Thunderbird v128.1.1esr the passwords of accounts couldn't be saved via password manager. The list of saved passwords is empty. But if I run Thunderbird in debug mode the list is shown correctly. What can I do to not been prompted everytime for passwords ?

Thunderbird periodically request to compact my emails. I generally do the compact when requested. The last time I did a compact the emails in my inbox were still listed in the message list header pane but when I tried to go back and read them, they were either blank or a whole bunch of alphanumeric characters were displayed. The emails in my send file were not affected and none of the emails in my other various folders were affected. Searching around on this forum I found that selecting the inbox folder and then properties->repair may be the answer, but it just wiped out the recent inbox emails. The emails that had come in after the compact process. All new emails that come in are readable and I can see them in the message pane. I hope you can help. Thank you

I am using windows 10 Edition Windows 10 Pro Version 22H2 Installed on ‎8/‎24/‎2020 OS build 19045.4780 Experience Windows Feature Experience Pack 1000.19060.1000.0

Thunderbird version 128.1.1esr (32-bit)