Thunderbird Community Forum

Downloaded Thunderbird update and program now opens to Xfinity but no updated emails... Can I remove and re-install it without losing all my previous emails and contacts? Or is there any better fix?

• NOTE* It's Version 158.0...

I am having problems sending email form my account, [redacted]@smartpointproducts.ca. I login successfully and the program responds saying the account has been successfully registered however, it still refuses to send emails from this account.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

I have no problem receiving emails on this account [redacted]@smartpointproducts.ca however sending or replying doesn't work it's not the passwords here's my SMTP server settings screenshot below.

I have my Google Calendar added through the network/gmail account process. I can see the events from my Google cal in TBird. When I accept an invite that came into my email in TB, it gets added to the TB calendar but never syncs back to my Google cal. Looking at the Error Console, I keep getting "Server Replied with 500"' errors (full error code is below).

I already tried all the online steps - delete/add calendar, clear password, reset OAuth token, still get the same issue.

calendar: [calCachedCalendar] Unable to perform playback action add to the server, will try again next time (longnumbersequence,[Exception... "Server Replied with 500" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/CalDavCalendar.sys.mjs :: onOperationComplete :: line 580" data: no]) CalCachedCalendar.sys.mjs:570:20

I understand Thunderbolt AI is available. Can I use it as an ordinary Thundermail user to ash questions just like I would ask a question of ChatGPT etc? If so, how do I install (Windows 11, Android) and get started?

Hello, in Thunderbird I would like to set up my own acknowledgment of receipt for incoming mails. How can I do that?

(In the forum I only found the setting that I get a receipt.)

Thank you in advance for your help

Hello,

I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration

I get through to screen that offers Graph API as an option, alongside IMAP, POP3 etc, and click on Graph API which directs me to my browser to log in to my email service (via GoDaddy). I log in successfully which takes me to the Thunderbird 'You're All Set' screen saying the account has been securely connected to Thunderbird and therefore ok to close that screen.

Back on Thunderbird it then progresses but returns with "Authentication Error - unable to log in at server. Probably wrong configuration, username or password".

The username and password are correct, and there aren't any other options available when editing/manually configuring the connection...so at a dead end, alas.

Any pointers much appreciated!

There used to be an option before, but now it just always pops up. It is never useful for me and constantly switching to offline mode or using some other account first is a pain. There is no button to continue manually.

How do I Charge Priority for an email in Thunderbird for Mac? That function is greyed out. What is the fix or workaround? I have version 158.0, do I need a newer version?

Hi, I would like to install Thunderbird on my computer to connect it to my Wanadoo account. What are the settings: IMAP, ...? I also want to install the folder structure on another drive to avoid loading my system drive. What other things should I be careful about to avoid making mistakes or wrong settings or security ? Eventually, I would also like to add another Gmail account or another provider. Thanks in advance

I'm getting a popup error message saying "Unable to write the email to the mailbox" on one of my gmail accounts. This has happened a few times before and I'm not sure how I managed to get it working again those times, seems hit-or-miss. I've compacted and run a repair on the inbox folder several times as suggested by others. I've updated and restarted Thunderbird and even updated windows and restarted more than once.

Windows 11 Pro Thunderbird 158.0 (64 bit)

I'm attaching a screenshot from the Error Console (Tools -> Developer Tools -> Error Console)

I am transferring thunderbird to a new computer. I copied the Thunderbird profile from the old computer to the new computer but most of the old messages are not showing up. I uninstalled thunderbird from the new computer and reinstalled it and again copied the old profile but still the old messages are not there. How can I get them on the new computer?

Hello, I did a mistake, I installed 2 instances of Thunderbird, one pointing to the system disk and the other to the user data disk. How do I remove the instance that points to the system disk? Best regards

Been away for 1 week, and not used Thunderbird during absence. On return logged in as usual on desktop and cannot retrieve or send messages on Thunderbird - message asks for webmail password, which it has not done for many years, then will open inbox but only shows all mail up to the day I last shutdown the system (7 Oct), then continues to ask for password for host. Have tried editing password within settings (but it is correct anyway) and can separately log into webmail (using the same password). Essentially unable to use Thunderbird but unwilling to use email history and using the webmail interface (plusnet) is slow and unwieldy. Any ideas much appreciated! I also note that my Thunderbird version must have updated automatically on opening to the latest version -158. Could this be the problem?

I am using thunderbird to manage my email account. I want to add an existing shared email account from office 365 server. To get in it, it is necessary to sign with a password. Every time that office is requesting this password, thunderbird immediately hide it and send a message : "All is OK, you are connected" which is wrong... How can i avoid that thunderbird send this message and let me sign ? Attached is the message ( in french)

I use T-bird for my email accounts and have for decades. This includes accessing an enterprize version (work) as well as basic personal gmails and even another non-google web based email account. I'm an ardent fan. I recently had to reinstall on wiped/cleaned laptop (workplace IT situation). Since then, the 2-factor authorizations have been creating problems. Including: a pop-up whenever I open T-Bird on my laptop, requiring me to sign-in to a ghost Google account. This would be less of a problem if either:

1] the account in the pop-up window hadn't been disabled over a year ago, OR
2] I could change the account in the pop-up to one I still have (can't) 

3] PS: yes, my settings for my other google accounts are at SSL/TLS & OAuth2 (except for the one that requires 4]PPS: No, the ghost account is not listed as one of my 6 accounts in T-Bird, and it was deleted long before I had to re-install T-Bird on the newly wiped hard drive... 5] I cannot log into the ghost account and disable the 'sign-in with google' option, because it's disabled/shuttered/NoLongerLive. 6] Yes, I've cleared the cache. Multiple times. 7] Yes, I've updated to the most recent T-Bird (158.0)

The popup only happens with T-bird, and only on one laptop (ot others I use, which also have T-Bird). I really don't think this is a problem at the google end, much as I'd be happy to blame them.

• MY QUESTION*: Where would T-bird, supposedly a fresh install on a recently wiped drive, be pulling the ghost of a previous account as part of the 2-factor authentifications, from? Would it be in the Config Editor? Bottom line: How can I make it stop?

Hello,

I’m having trouble adding my Gmail account to Mozilla Thunderbird. The Google authentication process completes successfully, but the problem persists in Thunderbird, and I’m unable to configure the account correctly.

I have double-checked the account names and credentials, and I can confirm that they are correct. The authentication process has been completed successfully multiple times, and the passwords have also been verified. Therefore, the issue is not caused by incorrect account names, passwords, or authentication details.

I have attached screenshots showing the problem for reference.

Could you please help me identify the root cause of this issue and explain how to resolve it?

Thank you for your help.

Best regards,