Thunderbird Community Forum

Sometimes a search term will pull up many emails I need to sift though, like in the case where it's a common word, like permit. I was searching the term "permit" for building permit emails and got many unrelated emails that were more recent with permit in the email body. I am able to quickly skim and see these are unrelated but the limiting factor is only ten results per page. When I click load more, takes a few moments to load. I was unable to find any way to change this. How can it be done? Should be possible, it's doesn't affect Mozilla's processing because everything is done locally on my machine. I would much rather 100 results to load or to load indefinitely.

Additional question: on that search term, many unrelated emails came up as mentioned before. When I searched the same term in gmail in my internet browser, only relevant emails came up. Why is this? How do I improve the thunderbird search?

Since I upgraded to 152.0.1, some s/mime encrypted messages do not display. This happens for both old and new messages. Moreover, for these messages, the flag of "new" stays active even after I click on it, suggesting that thunderbird did not "read" the message. The encryption is done by posteo.de automatically for any email that arrives to me. Even the simplest email just written "test" fails systematically when I send it to myself, but some messages sent from others also fail to display. I have installed the extended support version 140.12.1esr (aarch64) to check, and the emails display fine with it.

Anyone with a similar issue or idea of the problem, which I guess might be a bug? Thanks, cassio.

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated email application, and I cannot disentangle what I need to do to either move completely from gmail or mask my gmail account somehow through a maze of layers.

For a week or two I haven't been able to send any email from Thunderbird. I use smtp.gmail.com as my outgoing server, and have it configured using SSL/TLS on port 465 with Oauth2 authentication. I first saw this on an older TB version, but have now updated to Thunderbird 152.0.1 on MacOS Sequoia 15.7.7.

When I try to send email, a dialog pops up saying "Enter credentials" for my account, then "Verify it's you". When I click on Next it asks me to "Complete sign-in using your passkey". I believe at this point another window is supposed to pop up and I can use a fingerprint to enter the passkey, but that window never pops up. I have tried 3 different default browsers: Firefox (my usual one), Google Chrome, and Safari. All behave the same. Firefox might be suppressing Javascript, but the other two certainly aren't.

Is there some system security setting that might be preventing Thunderbird from opening a window in the default browser, or does Thunderbird maintain its own record of the browser? Any other suggestions on how to get the passkey challenge to appear?

I recently migrated from a much older version of Thunderbird where I had been using the Mail Merge add on. In 151/152 most of the variable fields are no longer recognised. Below is the list provided by the developer. I can only get FirstName LastName and PrimaryEmail to merge correctly I troubleshot with Custom1 JobTitle and Nickname to no avail. I've emailed the developer. I suspect Thunderbird has changed the names of the fields in updating the Address Book. Has anyone got a current list of variables for Thunderbird since the Address Book has been rebuilt? Thanks, Greg

{{DisplayName}} {{FirstName}} {{LastName}} {{NickName}} {{NamePrefix}} {{NameSuffix}} {{AdditionalNames}} {{PrimaryEmail}} {{SecondEmail}} {{HomePhone}} {{WorkPhone}} {{CellularNumber}} {{FaxNumber}} {{PagerNumber}} {{HomeAddress}} {{HomeCity}} {{HomeState}} {{HomeZipCode}} {{HomeCountry}} {{WebPage2}} {{WorkAddress}} {{WorkCity}} {{WorkState}} {{WorkZipCode}} {{WorkCountry}} {{WebPage1}} {{JobTitle}} {{Department}} {{Company}} {{Custom1}} {{Custom2}} {{Custom3}} {{Custom4}} {{Notes}} {{BirthYear}} {{BirthMonth}} {{BirthDay}} {{AnniversaryYear}} {{AnniversaryMonth}} {{AnniversaryDay}}

I already have View > Sort by > Date is selected, View > Sort by > Descending selected, and thread sorting set in settings. See screenshots. Threads sorting so newest is at the bottom, they should be at the top. General emails are sorting properly, newest at the top.

I hope you all are well!

I´ve been having a problem with thunderbird for a while now and today took the time to do the troubleshoot and checked all the account settings. no firewall, no add ons Researching the problem i came across the incompability of different TLS standards. Apparently when thunderbird updated to 78.0 in 2020 a lot of people had the same problem and solved it by downgrading . Since this problem came on suddenly, possibly when thunderbird upgraded automatically, and it only applys to select emails (about half) I guess different TLS standards, some of which are no longer supported by thunderbird, are the reason for this. If i log in to my mailaccount I can see all the emails, same goes for my mobile devices. That´s how i know thunderbird doesn´t display all the messages. My question: Did anyone else encounter this problem? Did I analize this correctly or did I overlook something? I don´t want to change to another provider. I always liked thunderbird for being simple and clean. But downgrading won´t be a sustainable solution either I guess. Thanx for your help. Have a nice day.

Certain messages in my inbox have the correct header in the actual message, but the wrong sender in the message list - see image.

I've tried repairing the folder, but it makes no difference. Webmail has the correct sender in its message list.

I don't use Archives or Templates. There is no folder on my servers that correspond to these and they are not subscribed in my IMAP settings.

They don't appear in the per-account view. But they somehow appear in the unified folder view.

I am not able to figure out how to make them disappear.

Help.

I am running 152.0 (aarch64) on MacOS Tahoe.

I have noticed lately that Sent mail is often marked as unread. I can mark the folder read, yes, but I am wondering whether this is a bug or a feature. If it's a feature, I don't understand the benefit.

But specifically, I believe the bug/feature may be isolated to mail you send to yourself. I often will send myself reminders or links for later perusal, and I believe this may be part of the issue I'm identifying.

The presumption being if I sent a message, I have read it and therefore marking it unread isn't really useful.

Anyone notice this, and am I missing something (like a setting)?

Thanks!

Have been using Thunderbird and Firefox for decades, naturally, and have several email accounts. Within each account, I'm a prolific user of folders within the respective Inboxes. For years, these folders have remained in Alphabetical Order, as when they were set up. Recently, however, for no reason that I can suss, the sub-folders in the Inbox of one of my accounts have been gone "all agley", ie. they're listed all higgledy-piggledy in random order. This isn't a problem for my message filter - but it's a real problem for me, having to scan down a very long, disorganised list to find any particular folder I want to open. I've searched for an instruction to instruct Thunderbird to arrange the Folders in my Inbox in Alphabetical Order and can't find anything. Can anyone help me, please. Many thanks in anticipation to all you helpful Thunderbird Users and Contributors. Cathleen (London, UK)

I am getting a lot of email dated a month of more in the future. How do I best filter these out as junk? I tried making a regular filter, but can't find a way to set it to "greater than today."

Hello,

I have found that once an email is put in the trash it will automatically be removed/deleted from the trash.

Today is June 14th and there are no emails in my trash folder older than June 9th.

Is there an account setting in Thunderbird for how long an email once in the trash folder will remain there?

Note, this behavior only occurs in the trash folder.

Using Mac Tahoe latest and Thunderbird 140.11.1esr (aarch64)

Thanks so much.

When I try to send an email using my Mozilla account, the only choice provided is "send later". I do not want and did not knowingly ask for the choice "send later". How can I have my emails sent right away? Thank you very very much for any help you can give me.

Hi, I recently transferred my Thunderbird email to a new Mac. Everything showed up including new emails. But none of my important subfoldersfolders under the inbox showed up. I have all folders on my old computer. Can you guide me on how to recover them or export them to new device? Thank you!

In Thunderbird a password for an email account was deleted from the password list, but then how is a new password applied to that same mail account? I'm only getting error login messages with no apparent field, or opportunity to enter a new password. I'm concerned starting fresh and deleting the email account itself will delete all my saved emails associated with that account.

I've been trying to set up a GPG key, but Thunderbird doesn't recognize my pub.asc file. So I created a PGP key thru Thunderbird and I would like to export it as ASCII-armored public key.

At the start of last week Thunderbird started to be very laggy to the point it is almost unusable.

It was after the update to version 151. Running on MacOS Sequoia

I have tried a number of remedies to try and resolve the issue:

• Compacting mail folders
• Repairing mailboxes
• Clearing the cache
• Rebuilding the search index
• Restarting in trouble shooting mode (this caused Thunderbird to hang)
• I also tried installing the daily build release to see if the issue was resolved

None of the actions above solved the problem. I would very much appreciate any help or experience others have had.

Z.