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Thunderbird 140.9.1esr (64-bit) keeps changing default email account from a MS365 account to my Gmail account on startup

Hello! I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default ac… (read more)

Hello!

I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account. I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour.

Do you have any suggestions or assistance?

Many thanks!

Solved 17 82

When I tried to set up my gmail account manually it couldn't verify password and/or username.

Tried to setup gmail account manually. Couldn't verify username and/or password. Thunderbird just opened a window with an URL in plain text and did nothing. Text of windo… (read more)

Solved 1 54

How do I add a outlook account.

I have been trying to add my Outlook account for about 30 minutes now. Normally, I would use the beloved legacy account creator, but that doesn't exist anymore. But no ma… (read more)

I have been trying to add my Outlook account for about 30 minutes now. Normally, I would use the beloved legacy account creator, but that doesn't exist anymore.

But no matter what I do, I can't log in to my account. And I am pretty damn sure I got my login correct since I managed to log in to the website and all other devices with it.

And the error message is also seriously amiguous. I just need someone to help me through this..

Solved 3 36

Problem to put an address in thunderbird

I succeed in create my addresses in thunderbird, except one, the principal of my address at Orange. They say, they recognized and then, when I click on the bottom Terminé… (read more)

I succeed in create my addresses in thunderbird, except one, the principal of my address at Orange. They say, they recognized and then, when I click on the bottom Terminé, it's writed that there is a problem of "mot de passe" or address or "identifiant". At this part, for the others addresses, thunderbird add a linguee "identifiant" and I add a name, and after, it's OK.. But, for this address, there is no linguee "identifiant", and that don't work. I don't speak well english, I'm french, sorry. Thank you for helping me to put my address in thunderbird. Stéphanie

Open 1 9

I need help with setting up Thunderbird -

I am trying to set up Thunderbird. There are questions I don't understand pertaining to such phrases as IPOP and whether I am using a server or not . I am using Linux m… (read more)

I am trying to set up Thunderbird. There are questions I don't understand pertaining to such phrases as IPOP and whether I am using a server or not . I am using Linux mint.

Open 1 45

Can you use Thunderbird with a two-step verification email account?

I want to access an Outlook.com email. It has 2-step verification. It also says I may be missing a domain name before the email. Not sure what that is. DomainName/myemail… (read more)

I want to access an Outlook.com email. It has 2-step verification. It also says I may be missing a domain name before the email. Not sure what that is. DomainName/myemailname@outlook.com.

Solved 2 153

Choosing which IMAP Quota response to display

My work email provider, which hosts about 30 individual email accounts, returns the following when queried for quota: a GETQUOTAROOT INBOX QUOTAROOT INBOX Mailbox "cPanel… (read more)

My work email provider, which hosts about 30 individual email accounts, returns the following when queried for quota:

a GETQUOTAROOT INBOX

QUOTAROOT INBOX Mailbox "cPanel Account" QUOTA Mailbox (STORAGE 1198939 2097152) QUOTA "cPanel Account" (STORAGE 24913212 26214400)

"Mailbox" is the individual account (at about 50% usage) here and "cPanel Account" is the whole server (at about 95%).

Thunderbird receives that data then uses the last one received for it's display (the overall server quota) which is confusing for users who expect to see their individual quota.

Is there any way I can either:

  • tell Thunderbird to use the first QUOTA value ("Mailbox)
  • intercept that response and strip out the "cPanel Account" entry before Thunderbird UI sees it

I can't get the response from the mail provider changed, I've already asked that.

Thanks, Dave.

Open 27

Cannot import a tested p12 TLS client certificate

Without client certificate configuration, the user can retrieve its emails on the dovecot IMAPs server using a password. When I try to authenticate the user with an S/MIM… (read more)

Without client certificate configuration, the user can retrieve its emails on the dovecot IMAPs server using a password.

When I try to authenticate the user with an S/MIME client certificate, the dovecot server reports that: ```dovecot: imap-login: Login aborted: Connection closed (client didn't send a cert) (client_ssl_cert_missing)```

Here is the configuration: 1. On the client side: I've imported into thunderbird: - the self-signed CA certificate - the user's S/MIME client certificate which is fine: ```

  1. pk12util -l user@example.com.p12

Enter password for PKCS12 file: Certificate(has private key):

   Data:
       Version: 3 (0x2)
       Serial Number:
           00:c3:10:d5:01:d1:9c:3c:4c:26:a7:a9:4d:90:f0:49:
           03:a8:f3:71:d6
       Signature Algorithm: PKCS #1 SHA-256 With RSA Encryption
       Issuer: "O=Example,ST=Yvelines,C=FR"
       Validity:
           Not Before: Mon Feb 23 14:26:26 2026
           Not After : Thu Feb 21 14:26:26 2036
       Subject: "E=user@example.com,CN=user@example.com,O=Example,ST=Yvel
           ines,C=FR"
       Subject Public Key Info:
           Public Key Algorithm: PKCS #1 RSA Encryption
           RSA Public Key:
               Modulus:
                   c7:f9:af:0a:53:72:a9:de:f0:db:bb:ad:86:90:15:f1:
                   ...
               Exponent: 65537 (0x10001)
       Signed Extensions:
           Name: Certificate Basic Constraints
           Data: Is not a CA.
           Name: Certificate Key Usage
           Usages: Digital Signature
                   Non-Repudiation
                   Key Encipherment
           Name: Extended Key Usage
               E-Mail Protection Certificate
           Name: Certificate Subject Key ID
           Data:
               68:5f:60:6d:8b:c8:0c:28:e3:d9:49:ca:bd:c7:25:a0:
               24:4c:2c:40
           Name: Certificate Authority Key Identifier
           Key ID:
               00:eb:69:5d:78:80:7f:1b:7f:e3:2b:fa:15:c3:9b:e6:
               68:98:fa:f6
           Name: Certificate Subject Alt Name
           RFC822 Name: "user@example.com"
   Signature Algorithm: PKCS #1 SHA-256 With RSA Encryption
   Signature:
       71:1b:e4:78:b0:21:f7:20:78:50:80:87:c8:71:a2:9c:
       ...
   Fingerprint (SHA-256):
       7F:8D:00:DF:04:02:39:90:11:B2:7D:5F:D3:EE:A7:2D:EF:58:B3:A9:4B:79:ED:D5:FE:2A:70:74:06:33:ED:31
   Fingerprint (SHA1):
       4E:7C:3B:31:58:32:8A:C3:42:26:CB:D3:DB:54:95:C5:C1:06:19:14

Key(shrouded):

   Encryption algorithm: PKCS #5 Password Based Encryption v2 
       Encryption:
           KDF: PKCS #5 Password Based Key Derive Function v2 
               Parameters:
                   Salt:
                       f2:73:28:5b:0b:6c:36:ec:1f:ca:1d:19:b3:77:87:7e
                   Iteration Count: 2048 (0x800)
                   KDF algorithm: HMAC SHA-256
           Cipher: AES-256-CBC
               Args:
                   04:10:be:da:bb:10:d3:94:e0:82:b3:2b:c2:ad:39:b5:
                   3b:4e

``` I've setup the account to - use its certificate - use a TLS certificate as an authentication method. There is no S/MIME certificate option.

2. On the dovecot (2.4.1) server side: The server is configured to require client certificates for all IMAP connection: ``` protocol imap {

 ssl_server_ca_file = /etc/ssl/CA_CRL.pem
 ssl_server_request_client_cert = yes
 ssl_server_cert_username_field = commonName
 
 auth_ssl_require_client_cert=yes
 auth_ssl_username_from_cert = yes

} ```

Does that mean that I also have to import a TLS client certificate? If so, what format should it (.p12, .crt...) be?

Open 3 234