Showing questions tagged:

"Options" button in yellow "blocked remote content" banner missing. Cannot show or allow remote content

Previously the yellow banner with the text "To protect your privacy, Thunderbird has blocked remote content in this message" had an Options button which allowed me to cli… (read more)

Previously the yellow banner with the text "To protect your privacy, Thunderbird has blocked remote content in this message" had an Options button which allowed me to click "show remote content" or allow subdomains to permanently show remote content. That options button is now missing, and there's only a X button to close the warning banner.

My Privacy settings has "Allow remote content in message" unchecked and there are no Exceptions. On mobile Thunderbird I can still "show remote images" successfully.

v128.4.3, Flatpak

Archived 4 378

How to transfer Thunderbird files and settings to new computer

I am planning to buy a new computer to replace my current one. The new computer will have Windows 11 and the current one Windows 10. I notice the current Thunderbird file… (read more)

I am planning to buy a new computer to replace my current one. The new computer will have Windows 11 and the current one Windows 10. I notice the current Thunderbird files are located in C:\Users\(username)\AppData\Roaming\Thunderbird. I backup these files every day. When I install Thunderbird on the new computer, do I copy my backed up files to C:\Users\(username)\AppData\Roaming\Thunderbird BEFORE starting the Thunderbird application on my new computer for the first time? Will Thunderbird be able to locate all of my email accounts as well the current local files? Is there anything that I need to do and/or change? Thanks for your help.

Archived 1 234

Folder has disapperad from list

I accidentally moved a folder into another folder, when I tried to move it back into the main folder tree it disappeared. The folder and data is still there but it simply… (read more)

I accidentally moved a folder into another folder, when I tried to move it back into the main folder tree it disappeared. The folder and data is still there but it simply does not show up. It's a folder used to temporarily store emails to be replied later on (AA-TO Reply).

I have created a 2nd folder AA-TO Reply2 and searching for stuff I have in the other folder I can find some and copy them to the new folder but I can't remember all that I have.

If i search say for Physiotherapy (I have an appointment next week) I could find the email and it shows up as being in the AA-TO Reply (the one that has disappeared) but can't find a way to make it visible again.

There are no folders showing as having another sub folder inside them ( with a >).

Archived 1 99

Can't connect to Google imap server

I am running TB 128.42esr on Windows 10. Starting 9 November TB is not able to connect to the Google imap server. Graphics of what I'm seeing are attached. I have done so… (read more)

I am running TB 128.42esr on Windows 10. Starting 9 November TB is not able to connect to the Google imap server. Graphics of what I'm seeing are attached. I have done some searches and am finding nothing quite like this. Any help will be appreciated. Thank you.

DR

Archived 1 135

Unknown error message

I have been using Firefox for many years without any problems. I’ve changed nothing on my laptop, but now, when I try and send an email, I get an “Unknown Identity” messa… (read more)

I have been using Firefox for many years without any problems. I’ve changed nothing on my laptop, but now, when I try and send an email, I get an “Unknown Identity” message. If I use my phone, everything works OK and I get no messages – it’s only on my laptop. See images of the messages attached. The location code in the message changes when I try and send another email. I’ve tried re-entering my mail server account details but problem still exists. Same thing if I try and add a new email address. I am not exactly computer-savvy and I have two questions: 1. What has happened (or what have I done) to create this problem? 2. How can I resolve this?

Thank you

Archived 1 81

Lost Firefox for saved emails

I had to have more storage added to my PC. After my friend did it, all of my saved emails can now only be opened with Microsoft Outlook. How do I revert back to having … (read more)

I had to have more storage added to my PC. After my friend did it, all of my saved emails can now only be opened with Microsoft Outlook. How do I revert back to having them open in Thunderbird?

Archived 1 81

a windo periodically pops up password required mozzilla thunderbird pease ender you primary passord. I do and it show up again and I hit cancel and it goes away how do I fix this

a windo periodically pops up password required mozzilla thunderbird pease ender you primary passord. I do and it show up again and I hit cancel and it goes away how do … (read more)

a windo periodically pops up password required mozzilla thunderbird pease ender you primary passord. I do and it show up again and I hit cancel and it goes away how do I fix this

Archived 1 45

Tree folder - problem drop and dragging e-mails from folder to folder

I have several e-mail accounts active and all have a tree folder structure so that I can categories customers by letter then surname. Incoming emails are sent to inbox a… (read more)

I have several e-mail accounts active and all have a tree folder structure so that I can categories customers by letter then surname.

Incoming emails are sent to inbox and once dealt with I drag and drop them into their customer folder.

The set up has worked well for many years.

HOWEVER I have (only) one account where this activity has suddenly stop being available. When I drag and drop an e-mail from the inbox folder to another folder seconds later it just bounces back to the inbox. I have deleted the e-mail account and re-instated it and checked for latest updates etc rebooted etc I have no add-ons running.

The account and its associated folders are quite large ! Andy ideas ?

Archived 1 225

Return Receipt

It seems from reading on forums and googling that there is a "return receipt" function in Thunderbird. My problem is I can't find it anywhere in my software. I've search… (read more)

It seems from reading on forums and googling that there is a "return receipt" function in Thunderbird. My problem is I can't find it anywhere in my software. I've searched in every category and can't even find an "Options" on the menu. I remember when Thunderbird did have a "return receipt" that was very easy to find. Now it seems that it has disappeared altogether. What gives?

Solved Archived 10 73