Showing questions for topic:

Updates are resetting my power settings in Windows.

I have had a problem the last few months with my power/sleep settings in Windows being reset to "Never" and it appears to happen when I get Thunderbird updates. Have I d… (read more)

I have had a problem the last few months with my power/sleep settings in Windows being reset to "Never" and it appears to happen when I get Thunderbird updates. Have I done something incorrectly?

Open 1

Please remover the annpying Yahoo signip splash screen

Your last update included a Yahoo signup splash screen. Please remove it in the next update. It is annoying and does not serve any purpose other than ccnect me to Yahoo w… (read more)

Your last update included a Yahoo signup splash screen. Please remove it in the next update. It is annoying and does not serve any purpose other than ccnect me to Yahoo web mail. If I wanted to use that service, I sign in for it. I am content with using Thunderbird. Or at least give me the option of removing it myself. Thanks.

Open 2 1

this last update completely broke my emails

brought up the computer today and all the email boxes were messed up. had to re-sign in on all of them and some still wouldnt work, some wont send and some wont receive.… (read more)

brought up the computer today and all the email boxes were messed up. had to re-sign in on all of them and some still wouldnt work, some wont send and some wont receive. WHAT HAPPENED!!!! its all messed up all of a sudden, and why does the password saver convert all the passwords to gobbledegook, some encryption, instead of the plain english i put in it????? i cant used that encryption mess to sign in with, i have alot of email boxes and cant remember them all,. how is this going to get fixed???

Open

Release 153. No drag and drop

Just updated to the latest version 153. No drag and drop ... message shown is 'Unspecified Error'. I made no changes when updating to this latest release. Appreciate some… (read more)

Just updated to the latest version 153. No drag and drop ... message shown is 'Unspecified Error'. I made no changes when updating to this latest release. Appreciate some guidence. Thanks

Solved 2

8/12/26 update cleared icon and TB files from program folders.

Thunderbird did update while Thunderbird was running. Notice no new emails a few hours later. Icon changed to text picture and all folders showing. Received request if… (read more)

Thunderbird did update while Thunderbird was running. Notice no new emails a few hours later. Icon changed to text picture and all folders showing. Received request if I wanted text icon removed? Said yes. Everything gone. Went to program file, x86 file and only file in Thunderbird visable last nigher were update logs. Now gone, everything in Mozilla maintenance folders gone.

Appdata shows 8/10 profile. Mobile email link to Thunderbird down, not receiving.

Open 2

page change error

When I up dated the latest version of T.B.. when switching form the index desk top page to read the email, the page is blank EXCEPT for "SWITCH TO: EXTENSION" displayed … (read more)

When I up dated the latest version of T.B.. when switching form the index desk top page to read the email, the page is blank EXCEPT for "SWITCH TO: EXTENSION" displayed at the top of the page

The T.B. icon is not is not displayed

Open 1

Why version 153.x has both ESR and Release channels?

From the release page of Thunderbird - https://www.thunderbird.net/en-US/thunderbird/releases/ I see 153.0 (the first release) is marked as ''esr'. But from 153.0.1, ther… (read more)

From the release page of Thunderbird - https://www.thunderbird.net/en-US/thunderbird/releases/

I see 153.0 (the first release) is marked as ''esr'. But from 153.0.1, there are both esr and release. I would be great to understand the reason behind this approach.

Thanks in advance!

Open 1

desperate need to access my emails!

my thunderbird freezes at the point of checking mails. when i try to update it, it opens a new application completely and doesn't update my present one. i also can't find… (read more)

my thunderbird freezes at the point of checking mails. when i try to update it, it opens a new application completely and doesn't update my present one. i also can't find the location of the app or the data. pls help!!!

Archived 24 707

System updated despite being set to hold updates

I can't get Thunderbird to stop updating. My installation is currently set as follows: Settings > Updates > "Check for updates, but let me choose whether to install… (read more)

I can't get Thunderbird to stop updating. My installation is currently set as follows:

Settings > Updates > "Check for updates, but let me choose whether to install them."

That was done around the 21st July, and the version=152.0.1. I was never prompted to update. When I checked today (27th July) version=153.0 and Settings remains the same (as above).

The setting is being ignored. Is there a workaround? Like setting up my installation to deny access to something. (Maybe, like if the update process needs a certain directory to be present, remove the directory.)

Open 6 10

Inbox disappears from Thunderbird when upgrading from 143.13.0esr to 153 release channal

I am trying to switch from the ESR channel to the release channel. I have Thunderbird 143.13.0esr and am trying to upgrade to 153 (not ESR). When I upgraded, Thunderbird … (read more)

I am trying to switch from the ESR channel to the release channel. I have Thunderbird 143.13.0esr and am trying to upgrade to 153 (not ESR). When I upgraded, Thunderbird could no longer find the inbox for my primary email and I had to restore both Thunderbird 143.13.0esr and my email library from my Time Machine backup.

I am seeking advice on how to do some cleanup of an inbox anomaly so that I can install 153 without losing my inbox.

Details follow:

My primary email account has had an oddity in Thunderbird for years in which I have two inboxes: an active one with lots of email messages as well as subfolders, and an inactive one which is empty and no subfolders. I have tried deleting the inactive one by selecting it in the sidebar and choosing File, Delete folder, but that command is gray.

By poking around in my Library, Thunderbird, my profile, Mail, my pop account of interest, I discovered the inactive inbox is named Inbox and has only two files, "Inbox" and "Inbox.msf". The active inbox is named "Inbox prev" and has these files: "Inbox prev", "Inbox prev.msf", and a folder "Inbox prev.sbd" which has a bunch of files and more subfolders. All of my four email accounts have multiple folders and subfolders, but I was able to identify both my primary email account and my active inbox from various folder names that were unique to that account and inbox.

Today I followed the following procedure:

1. Quit Thunderbird (and all other apps) 2. Force a Time Machine backup 3. Download Thunderbird 153 for English, US 4. Verify the SHA hash 5. Install Thunderbird 6. Verify the signature 7. Launch Thunderbird

Both my active and inactive inboxes in my primary email account were gone from the Thunderbird interface. I checked my library and the files appear to still be there.

I proceeded with the following remediation:

8. Restore Thunderbird 143.13.0esr from Time Machine, replacing the 153 version 9. Restore the Thunderbird library folder from Time Machine

I launched Thunderbird and my inbox has been restored to the UI, but I am on the esr channel and not the desired release channel.

Is there any kind of manual cleanup I can do to get rid of the inactive inbox, rename the active inbox from Inbox prev to Inbox, and then re-upgrade to 153?

Open 3

Mess after update

Dear Foristi, after updating to V. 135 Oesr (64Bit), neither AOL mail nor Yahoo mail cooperate any longer. Passwords checked, correct. Other PC, not updated, still conne… (read more)

Dear Foristi, after updating to V. 135 Oesr (64Bit), neither AOL mail nor Yahoo mail cooperate any longer. Passwords checked, correct. Other PC, not updated, still connects to AOL and Yahoo addresses without flaw. OS: Linux Mint, both PC have 8 GB RAM. Where did I screw up?

Thanxalot in advance -rick

Open 1 10

Can't install Thunderbird Version 153

I believe I downloaded 153, but I don't where to find it. The information regarding Version 153 and downloading it is confusing. One page states, "Manual upgrade to 153 i… (read more)

I believe I downloaded 153, but I don't where to find it.

The information regarding Version 153 and downloading it is confusing.

One page states, "Manual upgrade to 153 is now enabled via Help > About", but when I go to Help > About, all I see is the current version and the statement that it is up to date. The recommendation on one page regarding 153 is to switch from Release to ESR, although the contrary seems to be the case for Version 153.

Open 1 10

Fails the update to release

Using Windows 11. I try to update from ESR (version 140.13) to the release path. It concludes with a pop-up saying I must "reboot to finish a Thunderbird de-install" (or … (read more)

Using Windows 11. I try to update from ESR (version 140.13) to the release path. It concludes with a pop-up saying I must "reboot to finish a Thunderbird de-install" (or words to that effect). I reboot and it hasn't done anything. Version 140.13ESR is still present and if I repeat the update to release, the same thing happens.

I fear if I use the W11 tools to de-install Thunderbird altogether before re-installing TB from scratch, I'll lose all my existing email.

How do I do it?

Solved 2

Updating to latest release of Thunderbird

I am on release 140.12.1 esr and there appears to be no new updates available. If so, what release should I be on and can I just download and install to get back on the l… (read more)

I am on release 140.12.1 esr and there appears to be no new updates available. If so, what release should I be on and can I just download and install to get back on the latest release

Solved 1 20