Thunderbird Community Forum

Thunderbird told me that I had to give the password of one of my email adresses again. So I added it but it did not work, so I changed my adress' password online and tried again, still nothing ; so I deleted my address from thunderbird and tried to ass it again but it still doesn't work

I checked all the previous infos, IMAPetc, everything is correct except in the end when I add the password (which is correct because I can access my email adress on the website with it), it does not work

I tried all the solutions I could find, like deactivating the "account hub" option, or getting rid of my antivirus, but nothing works...

This is not a question, but rather the solution I found. Sorry if I'm posting in the wrong place, but I couldn't find a better place.

THE PROBLEM I deleted an account. But every time I start Thunderbird, this message pops up in Firefox browser: "Mozilla Thunderbird Email wants access to your Google Account" -- and it's for the deleted account!

I tried all the suggestions I found on the internet, but none of them solved it:

• Add the account again, then delete again
• In Thunderbird Settings - Privacy and Security - Saved Passwords: delete anything with that name
• In Account Settings - Outgoing Server: delete anything with that name
• Calendar: delete anything with that name

Finally, one more thing did it:

• Address book: delete anything with that name;
• even delete address book with no name. Aha! It was this last step that did it.

I disconnected a Google Workspace account - Calendar and mail - from a former workplace. As far as I can tell, it's been deleted from Thunderbird.

However, I'll still get dialog boxes and an occasional browser popup asking me to reauthorise it.

How do I get rid of it once and for all?

The issue is that the text I type into the top level of account settings, which has Account Name, and Default Identity, doesn't save. Initially I entered the email address and Thunderbird found the correct details, but I was creating seven new accounts and was going to come back later and fill in the details. However, the details on this page don't stick, wand it reverts to blank entries (as shown in the attached image), and each account's name defaults to the email address. It's awkward because if I create a new message it won't add a signature because that gets cleared with the other details on this page.

This might be related to an earlier question I asked Delete Account button doesn't work. since it's on the same page as the DELETE button. This suggests to me that there's a script engine that I'm missing on my PC. This is only a guess. I use Fire Fox as my main browser, and Vivaldi as a backup. As I say, this is only a guess.

Отсутствует список серверов исходящих сообщений. При попытке добавить сервер после заполнения всех полей и нажатия кнопки ОК ничего не происходит.

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The list of outgoing mail servers is missing. When attempting to add a server, nothing happens after filling in all the fields and clicking the OK button.

I created a new email account but during the setup the account got added with incomplete login details.I am trying to delete this account so I can recreate the same, but it cannot be deleted. I tried running as administrator as suggested on google but this also did not succeed. Now I realize that the new account which I was trying to create has merged with my default account and corrupted this account as well. Now I am unable to delete both these accounts.

I am stuck badly as my default account is not allowing me to send emails. Please help me.

Hello, I have a problem with Mozilla Thunderbird. After adding a new email account, it works correctly, but after closing and restarting Thunderbird, the account disappears completely.

In the Thunderbird profile folder, there is no standard prefs.js file. Instead, I have multiple files such as prefs-1.js, prefs-2.js, prefs-3.js, etc.

I use Windows 11 with McAfee. I found information suggesting that this issue may occur when security software prevents Thunderbird from correctly saving or updating prefs.js. I have now completely disabled McAfee.

Could you please advise me how to safely restore the correct prefs.js file and make Thunderbird save the account configuration properly?

Thunderbird forces me to use the new amount hub. And I get authentication error when trying to setup outlook.com email

Hi,

I am having trouble deleting an email account in Thunderbird and hope you can help me resolve this issue.

When I click the "Delete" button, nothing happens. The "Set as Default" option is also unresponsive. I have already tried running Thunderbird as an administrator, but the problem persists.

Additionally, I tried setting up the account on my phone using QR codes, but it fails to load all my accounts. Out of 5 QR codes, Thunderbird only successfully scans 3, no matter what I try.

It seems like there might be a bug or corrupt profile data causing this, but I cannot locate the root cause. Could you please advise on how to fix this or manually remove the account?

Best regards,

I installed Thunderbird. Added 3 email accounts successfully. 4th one glitched and sent me down a rabbit hole.

The 4th email address appears on my list but I get an error message.

Login to server imap.mail.yahoo.com with username ______@yahoo.com failed.

hi, i am trying to remove an email account from Thunderbird app that i added but the "Delete" button in account settings isn't working at all! when i click it nothing happens. i select the account but when i click the delete button nothing happens

I want to delete an account.

When I go to the account (which is not the default btw) and I click the red "Delete" button, nothing happens. No dialog, no nothing. I could click it all day, it's just a button. The click handler for it is clearly not working. It's either trying to call the wrong method, or the method is erroring out. It's just a button, being clicked.

Is there a way to manually delete an account from my Thunderbird without trying to use this **very clearly broken** button?

I have version 156. There is no account actions button so there is no "remove account" interface any longer. I have searched the internet high and low already and am at my wits end on this.

It really should be as easy as "Click the Delete button under Account Settings and then click confirm."

I've also seen several other people online post this exact same issue without resolution. What's up?

If you don't know the answer, please don't waste my time with "maybe this" or "maybe that" answers.

Thank you.

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. When I click on the red delete button for that account, nothing happens. I've deleted all the mail in one of them which I was able to do as I thought I might need to do that first, but I still can't delete it after that. The other one won't even let me delete the emails. How do I delete these so I stop getting asked to put in a password for accounts that are no longer valid and I don't want anymore?

The authentication is not working with many of the directions I have found online. I create an app password from logging into AOL website and have no where to put the password. If the password request is made is does not accept the password. Things aren't where the direction indicate. Getting the connection to request the password sometimes works but no password works. I tried the app password and rejected and multiple other password don't work.

Based on the latest version of Thunderbird where things seem to be changed, how to specifically set up this new authentication.

It's driving me crazy,

Thanks...Carl

I am trying to add IdeasDale@zohomail.com to my Thunderbird email. It is set as Incoming – imap -- Port: - 993 Server: - imap.zoho.com Outgoing – smtp –- Port: - 465 Server: - smtp.zoho.com

I recently installed a new computer and can't create a pop3 account. Always gives me this error when i enter my correct password: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]Minder tonenComponent returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI] imap account creation does work.