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  • Contacts

Address sidebar contents disappear after turning on to send message. The side bar is still there but no contents.

Address sidebar CONTENTS disappears after turning on to forward or send a message, The sidebar is still there but empty of addresses, which do appear for about a second o… (read more)

Address sidebar CONTENTS disappears after turning on to forward or send a message, The sidebar is still there but empty of addresses, which do appear for about a second on opening the forward message tab.

thank you Ron Herron
Solved 3 126

The New Email Add Recipient folder is empty and contents moved to People Folder. Need to move them back!

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight the PEOPLE email list it could be moved back to the ADD RECIPIENT list but that does not appear to be possible.

What is the solution????????

Locked 3

Move email contacts from People folder back to New Email Add Recipient folder do to Mozilla update error.

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight the PEOPLE email list it could be moved back to the ADD RECIPIENT list but that does not appear to be possible.

What is the solution????????

Locked 3

Move Firefox PEOPLE folder email list back to the NEW EMAIL ADD RECIPIENT folder which disappeared.

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight/select the PEOPLE email list it could be moved back to the ADD RECIPIENT list/folder but that does not appear to be possible.

What is the solution????????

Locked 1

I'm getting the wrong correspondent listed for some emails.

Recently, when reviewing my emails the correspondent is NOT correctly listed. It's another entry in my contacts with no connection to the email, which IS in my contacts. … (read more)

Recently, when reviewing my emails the correspondent is NOT correctly listed. It's another entry in my contacts with no connection to the email, which IS in my contacts. It's getting worse and worse, happening more frequently. The header info is correct within the email, but it doesn't display correctly in the correspondent field. Checked my email provider, and they are listed correctly there.

How do I get the correct correspondent to be listed for the corresponding email within thunderbird?

Locked 4 9

Thunderbird won't completely delete an invalid email address

I deleted an old email address for a friend, but every time I email her, the auto-complete feature includes both the current email address and the one for her old job. I'… (read more)

I deleted an old email address for a friend, but every time I email her, the auto-complete feature includes both the current email address and the one for her old job. I've deleted that one, and it doesn't seem to show up in the Address Book anywhere, so why does it keep coming up in the auto-complete?

It's annoying to me and to the place of employment to have the emails go to the wrong address when I'm not watching very carefully.

How can I make sure this doesn't happen again?

Solved 2 45

Use "help" re mailing list and to create it says to select 'File>New but I cannot find 'File' in 'Address Book'

Trying to set up a mailing list for emails. Not sure how to set up a group that I can use to list names and emails. Went to help. Instructions said to > open address… (read more)

Trying to set up a mailing list for emails. Not sure how to set up a group that I can use to list names and emails. Went to help. Instructions said to > open address book > select file > new > mailing list. I went to address book ok but cannot find 'File' there.

Am after assistance in getting mailing list set up.

Thanks

Solved 2 18

Thunderbird Still Syncs Gmail Contacts Even Though I have no Gmail Account in TB

Thunderbird still syncs Gmail contacts even though I have no Gmail account in TB. I imported a Vcard into TB and deleted a couple contacts. Went back into Gmail contacts … (read more)

Thunderbird still syncs Gmail contacts even though I have no Gmail account in TB. I imported a Vcard into TB and deleted a couple contacts. Went back into Gmail contacts and had to restore them.

Why does this happen?? James

Solved 7 145

Copy (not move) entry from one address book to another

I'm using Win11, TBird Version 145.0 (64-bit). I'd like to copy an address entry from one address book to another. I can MOVE the entry by dragging it from one book to … (read more)

I'm using Win11, TBird Version 145.0 (64-bit). I'd like to copy an address entry from one address book to another. I can MOVE the entry by dragging it from one book to the other, but I'm too stoopid to figure out how to duplicate the entry in the 2nd book. Help!

Solved 6 279

Mailing Lists have stopped working

Since the latest update to my Thunderbird installation (Windows 11), my previously created Mailing Lists have stopped working after always working well. Thunderbird Relea… (read more)

Since the latest update to my Thunderbird installation (Windows 11), my previously created Mailing Lists have stopped working after always working well. Thunderbird Release: 140.7.0esr (64-bit)

I now get the message below when I try to send an email using a mailing list address:

      • Committee <*** Committee members> is not a valid email address because it is not of the form user@host. You must correct it before sending the email. (Name partially starred out for security).
Solved 3 261

In Thunderbird Desktop, when I populate a Personal Address Book, the address I add is pulled from an existing Address Book, How can i stop the existing Address Book from being changed.

How It's very simple. When I create an address book, I want it to stay the way I created it. What I don't want is an address to be taken out of that book to add to anothe… (read more)

How

It's very simple.

When I create an address book, I want it to stay the way I created it.

What I don't want is an address to be taken out of that book to add to another address book.

I want my address books to stay the same as I created them.

Solved 1 72