Thunderbird Community Forum

the new "experimental" account center doesn't work (version 150.0) how can I go back to the precedent account creation tool ? the option "experimental account center" is NOT checked, but I still have only the new creation account form.

So I have gone through many of the suggested actions in removing an email account from Thunderbird. It keeps asking for a password for an email account I no longer use. It was a gmail account. I have removed calendar reminders. I have gone to the profiles. It is not listed. I have uninstalled and reinstalled Thunderbird. But Every time I open the program and several times while using. It asks me for the password. How do I remove this?

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

Thunderbird forces me to use the new amount hub. And I get authentication error when trying to setup outlook.com email

Every time I start up Thunderbird, I receive a "Please verify" message from Google (see screen shot). This message refers to an email account that I deleted because I am no longer authorized to use it ["s***@old****.com]. These requests also turn up regularly if I remain connected. I cannot verify the account because the password has been changed and the verification email is no longer mine.

I have 2 other accounts on Thunderbird; one is linked to a private domain; one is an ***@gmail.com account. Both perform correctly; are configured correctly and cause no problems with passwords, etc.. Other evidence:

In Box: The s***@old****.com account is not present in the left menu window. When I go to Accounts, Settings: The s***@old****.com account is not listed. When I go to Server Settings (In or Out) there is no trace of the 's***@old****.com' account, although the other two accounts have correct settings in the 'Outgoing' server.. Previosly, this email "s***@old****.com" was also linked to my Google Account. I have deleted it from my Google Account; I have deleted it from Thunderbird as an Account. When I disconnect my Google Accounts: This has no apparent effect on frequency of Verification prompts [I close my Safari browser]. When I Close Thunderbird: The Verification prompts for "s***@old****.com" no longer appear.

It seems like Thunderbird is still trying to "Get Messages" from "s***@old****.com" and triggering the Google password protection system (?).

IS THERE A WAY TO FIX THIS IN THUNDERBIRD?

Thanks, Al

Hello!

I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system. Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account. I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour.

Do you have any suggestions or assistance?

Many thanks!

We installed Mozilla Thunderbird to manage our clients’ email accounts. Recently, we deleted one client’s email account from Thunderbird. However, a few days later, we are still repeatedly receiving login prompts asking us to re-enter the password for that account.

For your reference, the account in question is a Gmail account.

It seems the client may have changed their email password, but since the account has already been removed from Thunderbird, we do not understand why the application continues to request login credentials for it.

Could you please advise on the cause of this issue and how to resolve it?

Thank you for your assistance.

I had a gmail email in my Thunderbird, during setup I had to get permission from gmail to connect using google api. All was good. I have since deleted the account from Thunderbird, restarted app and pc many many times and yet no matter what i do , thunderbird continuously brings up a message "Verify its you, Google need to verify its yo" like its still tryijng to connect. I have tried everyhting all suggestions on the internet and it still asks me as if the act was still attached. Its SO annoying as it pops up all the time. Please help me get rid of this

When I launch T-bird on my laptop, it shows "Enter your password for UCIm2Lqoc@gwtc.net on imap.gwtc.net:" There is no such email address. It is one that I briefly attempted to set up, then decided against it and used a different one. I have just now confirmed by telephone with my provider's helpdesk that there is no account with that name on their server.

    By simply hitting enter, that request disappears and T-bird shows me the messages for my primary email address, which works properly.
   But when I try to access my second email address, I keep getting the same request. 

First it says: "Login to account "cindyreed@gwtc.net" failed." and instructs me to "Enter your password for UCIm2Lqoc@gwtc.net on imap.gwtc.net:" And then, in response to everything I have tried so far: " Login to server imap.gwtc.net with username UCIm2Lqoc@gwtc.net failed." I would like to find out how to get out of this trap. Fortunately, I am able to access this second address on my cell-phone, but that is not much help when I am so frequently out of service area. Thank you. Plains Gardener

‘how do i get thunderbird to stop asking for log-in credentials to an account that i removed from thunderbird? every time i open thunderbird, a dialog box opens asking for my passord to an old account, that has been removed.

I downloaded Thunderbird and am still getting Outlook emails in the T-bird app? I feel like I'm missing something or doing something wrong. Does this mean I cannot cancel my MS Office 365? TIA Linda Sorry, I don't know how to read the Thunderbird version, but it updated as soon as I opened it today.

I would like to have an additional email on my Thunderbird account. I've tried, but the internet says I have to go to account actions button, but I cannot find such a button in my account settings. Thank you

I used to be able to reorder email accounts using drag and drop but it doesn't work any more. How is it done now?

Another answer said the order was set in prefs.js. If I remember from Windows 95, that was a configuration file? Where will I find it on Windows 11?

The problem has arisen because I have had to change my main Google account. A gamer (I suspect) wrote a bot taking money from my Google Play account. In resolving that, I created another account so I could abandon the other. However Google security saw my behaviour as suspicious. My "appeal" was upheld, but creating the account again on Thunderbird didn't trigger the security popups. The only way I could do that was to force the account manually. That put it after Local Folders, which I usually want open.

[Tried to make 'after' italic - don't get how it works, sorry.]

When I try to install my account Office 365 for my association's account (XXXX@patapon95.fr) it doesn't word with Thunderbird (I can connect on Outlook on the same account). I can also connect with my personnal acount on xxxx@outlook.fr on Thunderbird.

I had a problem and deleted thunderbird. Now I have reinstalled and cant get to the allow button for account setup. It seems to be way down the page and I cant sroll down to get to it.