I could not save the email I have sent.

The email I thought I’d sent isn’t in my sent folder. I saw it being sent. I also tried restoring the sent items folder, but it didn’t work. What should I do? Is there a… (read more)

The email I thought I’d sent isn’t in my sent folder. I saw it being sent. I also tried restoring the sent items folder, but it didn’t work. What should I do? Is there any risk of it being misused?

Open 1

I can no longer send event reminder notifications by email

I have been using Thunderbird calendar synced to gmail a/c on Linux Mint for many years and have been able to send reminder notifications by email. Recently I had to uns… (read more)

I have been using Thunderbird calendar synced to gmail a/c on Linux Mint for many years and have been able to send reminder notifications by email. Recently I had to unsubscribe my calendar and reinstall to clear a fault and the notification by email function has disappeared from Thunderbird event notifications. Can you tell me how to restore that function?

Version 140.11.1esr

Open 4 2 40

wrong ID or password when trying to connect to email account

loaded Thunderbird on new laptop and set up account getting error message that ID or password incorrect. I'm able to login to my email account using web browser with ID a… (read more)

loaded Thunderbird on new laptop and set up account getting error message that ID or password incorrect. I'm able to login to my email account using web browser with ID and password. I have check settings for the AT&T mail server and everything looks correct. Need help what am I missing?

Open 1 10

I do not use (need) the Today Pane. How do I remove it?

As explained in the subject line - title, I do NOT need nor use the Today Pane. It use taking up needed space for the down arrow & popping up distracting me. How do I… (read more)

As explained in the subject line - title, I do NOT need nor use the Today Pane.

It use taking up needed space for the down arrow & popping up distracting me.

How do I eliminate it? I will even, if necessary edit Thunderbird to get rid of it.

'AND bold text' somehow, a new version of Thunderbird was created - downloaded and all my passwords AND bookmarks are gone. I looked for the profile, but it's new so does not contain passwords NOR bookmarks.

THANKS! Remain WELL & be SAFE!

Robin

Open 2

When you resize the window vertically, the message list resizes and the preview stays fixed, how to keep the list constant height ?

Hi, I use AltSnap and its snap feature a lot because I have multiple 40" TVs as monitors. That means I often deal with thunderbird floating windows rather than maximized,… (read more)

Hi,

I use AltSnap and its snap feature a lot because I have multiple 40" TVs as monitors.

That means I often deal with thunderbird floating windows rather than maximized, and I often resize it.

And I notice that my message list is always getting too small !

I realized this is because when you resize the thunderbird window vertically, the preview pane stays a constant size, but it is the message list that resizes.

Over time the message list gets squished out and not even one message is visible.

I think if the message list remained of a constant size during vertical resize and it was the preview pane that got resized along with the window, it would prevent that and the message list would always be, the size that you last set it.

Open 3

I can change the width of folder pane in the main folder tab, but not in subsequent folder tabs

Hello, I *can* resize the folder pane in the first/main folder tab, but, I *can not* resize the folder pane in subsequent folder tabs I create using "open in new tab". … (read more)

Hello,

I *can* resize the folder pane in the first/main folder tab, but, I *can not* resize the folder pane in subsequent folder tabs I create using "open in new tab". 

This occurs using any layout (Classic, wide, vertical view). In the first tab I get the double-headed arrow to resize the folder pane, but in subsequent folder tabs I don't get it.

When I open a  folder in a new tab, the folder pane is the same width as the parent tab, but, I can't adjust it.

I'm using Thunderbird 152.0.1, but, this has been going on for a long time from what I can remember.

I've tried a number of suggested things to fix this: - Deleted xulstore.json - Cleared Startup Cache. - restarted in Troubleshoot mode (and I get the same issue there). - Switched layout views - Toggled folder modes - Adjusted interface density. - Toggled hardware acceleration. - Deleted the UI Cache Folder (shader-cache)

Nothing worked.

Please help me with this!

Thank you, Jim

Open 1

ERROR: Unable to write the email to the mailbox

My computer was hacked a month ago, well... I got phished when I was sent an email that looked like it came from a client, it was a bit premature to receive a file from h… (read more)

My computer was hacked a month ago, well... I got phished when I was sent an email that looked like it came from a client, it was a bit premature to receive a file from her but... it was very late, I wasn't at my best, and there it is. I always thought I was savvy. So. I did catch it in time to save my Google account and they didn't succeed in getting at any money, did lose my longtime alt-email address. My computer tech was able to restore most of Thunderbird, except for all my client information (18 years' worth), which I theorize is because the bad file was filtered into my client folders so those 2 main/many subs were deleted (or it could be because those client folders and a couple others missing were near the bottom of the folder tree and the tech guy's backup program failed at that point, he did try again but no luck). Fortunately I still keep a paper schedule so I was able to figure out who to talk to, and the autofill feature of TB was able to give me most of the emails I needed. [I have since learned about and have moved my Profile into my Documents in a separate folder so that my cloud backup picks it up every day (idrive). I really think it should be a LOT LOT easier to find and utilize the information on the Profile because EVERYONE should be backing that up every day, and the best way is to automate it. [My tech guy (re)installed Windows 11 Pro, I had Home by preference, have a tutorial from a trusted source about going back to Home without losing anything, because I do not need or want the architecture of Pro. But not doing that until I get my computer stabilized.]

All that said, to get to the point. When I collect email in TB (I have a gmail account using POP into TB as I do not like syncing and use TB to track), I usually have more than 200 emails at a time before I d/l into TB. Several times each d/l session, I get the following error message (header is cut off, it just contained my email address):

<<Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.>>

I have write privileges and there is plenty of disk space. I press OK and the d/l continues for a few more emails and then stops. I then press F5 again to start d/l again. Several times a session. There is no information about which folder isn't there or what is missing or causing the error.

It appears to me that the filters are telling TB to filter into a now-nonexistent folder. I did reconstruct my client folders, but plenty of room for error there I imagine (I use QuickFolders and that actually told me which of the visible tabs no longer existed). My old laptop died in the process of all this so no longer have another version of TB as a guide. I have 367 filters (been using TB since Eudora went away), but they are only searchable by name of filter, not by possibly now-missing folders.

1. I assume that this error only means the email isn't filtered, it doesn't mean it has been deleted or anything. yes? Or am I totally wrong about the meaning of this error message, and if so, please help! 2. What can I do to fix the error? With 367 filters, it would be nice if there were some way I could figure out a way to know which filter is failing, if indeed this is a filter problem?

Thank you for any input about this. I have tried and tried to figure this out.

All best wishes, --Victoria

Open 4 1 20

import of *.ics is extremely slow. The received data cannot be edited in Thunderbird.

How do I import *.ICS file in a reasonable amount of time. I have appointments in an ics file of less than 1 K in size, typically 700 - 800 bytes in size and they take H… (read more)

How do I import *.ICS file in a reasonable amount of time. I have appointments in an ics file of less than 1 K in size, typically 700 - 800 bytes in size and they take HOURS to import and do not connect properly then to allow editing the appointment. This is from Baylor Scott and White, a major hospital system in Texas. If there is a problem with the imported file structure, please point me to the correct file structure. I like Thunderbird, but this part of the calendar is very frustrating. Clarence

Open 4 1 128

Mail is severely delayed on Microsoft Surface after updating to Windows 11 from Windows 10

We use Thunderbird because of its flexibility across multiple OS and interfaces. We have only one PC using Windows, and that is a Microsoft surface running Windows 11. O… (read more)

We use Thunderbird because of its flexibility across multiple OS and interfaces. We have only one PC using Windows, and that is a Microsoft surface running Windows 11. On that machine, emails are, from time to time, delayed, sometimes by 12 hours or more.

The emails come through normally on Android and Linux machines, and we had no difficulty on the Surface until we upgraded it from Win10 to Win10. The emails can also readily be accessed using a web interface to the provider's Apache server. Meanwhile, asking Thunderbird to get emails consistently reports "No new emails".

This is a very intermittent problem, with no discernable pattern to when it happens, or how long the messages get delayed.

Can anyone give me some pointers on where to start troubleshooting this?

Open 1

Folders I created have disappeared and only a few such as inbox, sent, deleted are left.

I logged into email today and most of my folders are missing from left side of screen. I have inbox, deleted, sent, and a couple more i created. I missing many folders I … (read more)

I logged into email today and most of my folders are missing from left side of screen. I have inbox, deleted, sent, and a couple more i created. I missing many folders I created. I have not had a problem like this and have used thunderbird for many years.

Open 1 19

Can I create a search based on text in the "message source"?

I am getting a lot of phishing emails. They all come from email addresses from "onmicrosoft.com". These I can find pretty easy. The other thing they have in common is … (read more)

I am getting a lot of phishing emails. They all come from email addresses from "onmicrosoft.com". These I can find pretty easy. The other thing they have in common is this URL/'server name' in the Message Header "send.workwithshadow.com".

Is there a way to search and/or filter for text in the Message Header?

Thanks, Walter Cook

Open 1

I am unable to send emails, receiving them is fine.

For about a week now I have been unable to send emails. Receiving them is fine. 1 had just said yes to the latest update. When I try to send I get this message - Sendi… (read more)

For about a week now I have been unable to send emails. Receiving them is fine. 1 had just said yes to the latest update. When I try to send I get this message - Sending of the message failed. An error occurred while sending mail. The mail server responded: Service unavailable; Client host [125.214.85.178] blocked using b.barracudacentral.org; http://www.barracudanetworks.com/reputation/?pr=1&ip=125.214.85.178. Please check the message recipient "reply-fe9515767360017975-18_HTML-75443594-7238404-12125@emails.avg.com" and try again.

I am 71, not technologically minded but am rather frustrated by this.

I hope you can help me out.

Thank you

Rita

Open 1

SEND and SEND LATER Buttons Disappeared from Compose Message (Thunderbird 140.12.1esr (64-bit)

My recollection is that prior to a recent automatic update to Thunderbird 140.12.1esr (64-bit) when I had a message composition window open, there were "SEND" button and … (read more)

My recollection is that prior to a recent automatic update to Thunderbird 140.12.1esr (64-bit) when I had a message composition window open, there were "SEND" button and possibly a "SEND LATER" button (to the left of the addressee and cc addresses in addition to the keyboard shortcuts (CTRL ENTER and CTRL SHIFT ENTER).

Following the update, there is no longer anything to the left of the addressee information. I have checked the toolbar menus, and there do not appear to be any button options. I can still send messages, but the lack of the buttons is a hindrance.

Open 4 1 10

When Thunderbird "killed off Messenger from within TBird", they damaged a LOT of loyal users.

When Thunderbird -- Mozilla -- "killed off Messenger from within TBird" -- via the Messenger - Quick Access -- they damaged a LOT of loyal users. Why hasn't Mozilla advis… (read more)

When Thunderbird -- Mozilla -- "killed off Messenger from within TBird" -- via the Messenger - Quick Access -- they damaged a LOT of loyal users.

Why hasn't Mozilla advised in plain clear English (well, and other languages) why this was done, and what happens to all the disenfranchised TBird users ?

Is there ANY chances of getting this back ?

Open 2 1 10

EWS connection with Zimbra

Hi I have set up Thunderbird with a Zimbra mail serveur (Zimbra serveur 10.1.10_GA_4785) using the EWS new feature of Thunderbird. I can setup the EWS account. The test o… (read more)

Hi

I have set up Thunderbird with a Zimbra mail serveur (Zimbra serveur 10.1.10_GA_4785) using the EWS new feature of Thunderbird.

I can setup the EWS account. The test of the secured connection to the server is returned valid. But in the mailbox, the list of folder is empty, and I see no email. Interestingly, I can successfully send email from this thunderbird using the exchange server as sending server.

To resume, no emails are received, but sending emails works.

So, I check the request to the exchange server when starting a synchronization : Here the result : Request : <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types"><soap:Header><t:RequestServerVersion Version="Exchange2010_SP2"/></soap:Header><soap:Body><GetFolder xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"><FolderShape><t:BaseShape>IdOnly</t:BaseShape></FolderShape><FolderIds><t:DistinguishedFolderId Id="msgfolderroot"/><t:DistinguishedFolderId Id="inbox"/><t:DistinguishedFolderId Id="deleteditems"/><t:DistinguishedFolderId Id="drafts"/><t:DistinguishedFolderId Id="outbox"/><t:DistinguishedFolderId Id="sentitems"/><t:DistinguishedFolderId Id="junkemail"/><t:DistinguishedFolderId Id="archive"/></FolderIds></GetFolder></soap:Body></soap:Envelope>

Response <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Header><ns2:ServerVersionInfo xmlns:ns2="http://schemas.microsoft.com/exchange/services/2006/types" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages" MajorVersion="14" MinorVersion="3" MajorBuildNumber="158" MinorBuildNumber="11" Version="Exchange2010_SP2"/></soap:Header><soap:Body><GetFolderResponse xmlns:ns2="http://schemas.microsoft.com/exchange/services/2006/types" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"><ResponseMessages><GetFolderResponseMessage ResponseClass="Error"><MessageText>Cannot invoke "com.microsoft.schemas.exchange.services._2006.types.DistinguishedFolderIdNameType.value()" because the return value of "com.microsoft.schemas.exchange.services._2006.types.DistinguishedFolderIdType.getId()" is null</MessageText></GetFolderResponseMessage></ResponseMessages></GetFolderResponse></soap:Body></soap:Envelope>

The parameters ( domain replaced by *** for privacy) mail.ews.server_versions : {"https://zimbra.*******.com/ews/Exchange.asmx":"Exchange2010_SP2"} mail.outgoingserver.ews1.auth_method : 3 mail.outgoingserver.ews1.ews_url : https://zimbra.*******.com/ews/Exchange.asmx mail.outgoingserver.ews1.key : ews1 mail.root.ews-rel : [ProfD]Mail mail.server.server4.ews_url : https://zimbra.******.com/ews/Exchange.asmx mail.smtpserver.ews1.type : ews

Anyone successfully used the new EWS feature with Zimbra server ?

PS : I confirm the EWS connection with the Zimbra serveur by successfully using EWS on Outlook for android.

Open 3 30