How can I retrieve archived e-mails from a previous version of Thunderbird after the newest version wiped out my previous identity?

The newest version of Thunderbird wiped out the stored files from the previous version by making me create a new identity. I have tried several times to use "import" to r… (read more)

The newest version of Thunderbird wiped out the stored files from the previous version by making me create a new identity. I have tried several times to use "import" to retrieve backed up data from the old version, but without success, even after I re-installed an earlier version of Thunderbird. Each time I use the "import" feature I get a message that it failed unexpectedly. I need these old e-mails because they contain receipts for charitable donations that I need because my tax returns are being audited. What can I do?

Open 5 27

There's a frightening ambiguity in the "add new account" page please help

Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing accou… (read more)

Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing account. Does this mean the currently running account or the new account?

Open 27 27

Thunderbird error message

When i try to update my schooles secure mail, i get the nev certifikat and the Root, and Ca1 under autoreties and give it the right rights but it keeps giving me this err… (read more)

When i try to update my schooles secure mail, i get the nev certifikat and the Root, and Ca1 under autoreties and give it the right rights but it keeps giving me this error message " Certificate verification failed with the following error: The peer's certificate issuer is unknown. (Error code: SEC_ERROR_UNKNOWN_ISSUER)"

Open 1 1

Club address book

I setup an address book for a club so I can send BCC emails but it won't use the club address book! I had one in my old computer. So I try to send an email, click BCC and… (read more)

I setup an address book for a club so I can send BCC emails but it won't use the club address book! I had one in my old computer. So I try to send an email, click BCC and start typing the club name and it doesn't appear! In my previous computer it would find the club address book and insert it in the BCC line! This new one doesn't do that!

Open 1

Unable to write the email to the mailbox

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1. I've 4 x mailboxes here and since yesterday, 3 of them show me an un… (read more)

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Open 6

How Do I Open MSG File in Thunderbird?

I want to open my MSG files in Thunderbird, but with attachments. I have received a large number of MSG files that are so large in size, and my main problem is that I wan… (read more)

I want to open my MSG files in Thunderbird, but with attachments. I have received a large number of MSG files that are so large in size, and my main problem is that I want all of those files in my Thunderbird. Manually doing that took a lot of time plus in some files, attachments were not supported. Any reliable way to open .msg in Thunderbird?

Open 5 304

win11 send/receive issues

I'm using gmail/outlook/hotmail email addresses on a new win11 laptop with Surfshark VPN and getting email up & running is the last major set up issue. I am having i… (read more)

I'm using gmail/outlook/hotmail email addresses on a new win11 laptop with Surfshark VPN and getting email up & running is the last major set up issue. I am having issues with both send & receive emails across all addresses. I get some functionality if I pause the VPN (not ideal!) but not total. I have tried the Surfshark bypass function for Thunderbird but without success.

I have had no issues with this setup for many years on win10.

Using Outlook (one email address) on the web with the Surfshark Chrome extension I can both send & receive.

1. what should the IMAP & SMTP server settings be for gmail/outlook/hotmail? 2. are there any known issues with Thunderbird/Surfshark? 3. are you aware of any issues with gmail/outlook/hotmail blocking Surfsahrk?

Alan Burdis

Open 1 1

Feature Request Calendar Year View

I would like a view by Year option in the Thunderbird Calendar. Since Microsoft Calendar tries to launch Outlook and setup a new email address when you try to use just th… (read more)

I would like a view by Year option in the Thunderbird Calendar. Since Microsoft Calendar tries to launch Outlook and setup a new email address when you try to use just the Calendar it has become not useful to someone who does not use Outlook. You can get the Calendar app to launch into the Calendar on the 4th try but it's inconsistent and a pain. I was trying to check a date/month by displaying the Year view with the 12 small monthly calendars like the Microsoft Calendar has and found you cannot do this. I'd prefer it as a feature rather than a plug-in. Thanks

Open 1

Why does email I mark spam still arrive in my in-box?

When I get spam email in my inbox, I mark it as SPAM. It will arrive again in a couple of days. Why does it come into my in-box still? Its marked as SPAM in my In-BOX! I… (read more)

When I get spam email in my inbox, I mark it as SPAM. It will arrive again in a couple of days. Why does it come into my in-box still? Its marked as SPAM in my In-BOX!

I don't want to keep touching junk email!!! its a huge waste of time. I cannot find the settings on how to make that action happen.

Please advise. If this isnt possible I will unfortunately be leaving your platform after decades of use. Yes I have donated several times over the years. Not get rich money, but it all helps.

Dean

Open 1

How to enable OAuth2 with Apple icloud email

I recently moved from Microsoft Outlook email to Apple icloud email. icloud allows you to create an application-specific password, which I did for email. It works; I c… (read more)

I recently moved from Microsoft Outlook email to Apple icloud email. icloud allows you to create an application-specific password, which I did for email. It works; I can login to email on Thunderbird using my (impossible to remember long) password automatically generated by Apple. I switched the Thunderbird server settings to OAuth, but unlike with Outlook, there was no popup saying a restart of Tbird is required. When I quit Tbird and restarted, it did not prompt for a pw, but neither did it get any new messages. (I sent new messages from another email service to verify.)

I also noticed that OAuth2 was not an available option for the outgoing server, as it was with Outlook.

Does OAuth2 not work with icloud email?

There appears to be no way to change the app-specific icloud pw in Apple, but I will take that up with Apple.

Perhaps the workaround is to use the Tbird saved pw feature?

Open 1

Unable to send email

Using Thunderbird with Spectrum email (an old roadrunner address). Changed the outgoing server to the following: Server Name: mobile.charter.net Port: 587 Username:… (read more)

Using Thunderbird with Spectrum email (an old roadrunner address). Changed the outgoing server to the following: Server Name: mobile.charter.net Port: 587 Username: Reefside@cfl.rr.com Authentication: Normal Password Connection Security: SSL/TLS Testing connection fails. I have tried different combinations and once in a while I get that the connection is successful, but email sending hangs and never completes.

Open 2

How to fix threading

Thunderbird aggregates in the same threads e-mails from my employer that are completely unrelated. They are sent in different months, with a different subject, etc. and t… (read more)

Thunderbird aggregates in the same threads e-mails from my employer that are completely unrelated. They are sent in different months, with a different subject, etc. and they end up in the same thread. Clearly, there is something in the header pushing Thunderbird to aggregate them, but this results in a very annoying ordering of the emails.

In my case, e-mail messages are sorted on date with descending order. However, the first message I see in my list dates back to months ago because another message sent few days ago has been merged with the previous one in a thread.

This would not be a problem if the message displayed in the list were the last one added to the thread and not the first one starting the thread.

I have done several searches and read several help pages and discussions here, but I cannot find a way to display threads in the same way the rest of the messages is shown, i.e. latest first. For some obscure reasons, Thunderbird keeps displaying in the message list and in the threaded view (when I expand the thread), the messages in reverse order wrt my selection.

How can I fix this?

Open 1