Stopped getting messages and 'get messages' doesn't work & I have to close & restart thunderbird to receive them. Nothing has changed with the email client itself (Norton?)

Thunderbird has stopped getting messages and 'get messages' doesn't work & I have to close & restart thunderbird to receive them. Nothing has changed with the ema… (read more)

Thunderbird has stopped getting messages and 'get messages' doesn't work & I have to close & restart thunderbird to receive them. Nothing has changed with the email client itself.

I know messages have arrived by checking my providers phone app, but for Thunderbird to download them to my PC I now have to restart Thunderbird to get new messages

Open 3

Thunderbird inbox emails are gone

I was adding some filters for senders to move emails to my local folders and such, and then I ran the filters. For whatever reason, when I ran the filters this time, thun… (read more)

I was adding some filters for senders to move emails to my local folders and such, and then I ran the filters. For whatever reason, when I ran the filters this time, thunderbird also seemingly deleted all emails from some of my web email inboxes. The only one that wasn't affected by this inbox wipe was my school email(gmail provider). How can I prevent this from happening again?

Open 4

Spell-checker rejects contractions

For at least the last 10 years, Thunderbird spell-checker has rejected contractions such as "don't" in the emails that I type. It highlights "don" as a misspelled word, … (read more)

For at least the last 10 years, Thunderbird spell-checker has rejected contractions such as "don't" in the emails that I type. It highlights "don" as a misspelled word, ignoring the apostrophe and "t". How can I force it to recognize contractions? Adding every contraction in the English language to the dictionary is not a practical answer.

Open 1

Problem with sending emails

When I attempt to send email I get the following message: Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The s… (read more)

When I attempt to send email I get the following message: Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Policy-SC01 You’ve reached your sending limit. Don’t worry, you can send again soon..

Open 1

Seem to have encountered an issue with thunderbird and ZoneAlam

Recently purchased a new HP laptop. And installed my ZoneAlarm without issue. Then downloaded Thunderbird and installed it. On opening ZA went berserk constantly alerting… (read more)

Recently purchased a new HP laptop. And installed my ZoneAlarm without issue. Then downloaded Thunderbird and installed it. On opening ZA went berserk constantly alerting every few seconds saying there was a Bot. See attached screenshot from the last instance of this. Deleted Thunderbird and the problem disappeared. Was the problem actually caused by Thunderbird and have you any idea what was trying to access the website in the screenshot and what the website is that it was trying to access?

Open 1

Why are "all" of my filters still not working correctly (bug2068847??)

Enclosed are jpg copies of the current sets of filters failures in my TB email program. TB Error0 shows the 6 emails that have arrived and are placed in the INBOX. Howev… (read more)

Enclosed are jpg copies of the current sets of filters failures in my TB email program.

TB Error0 shows the 6 emails that have arrived and are placed in the INBOX. However, each of these has a corresponding filter set up to move them upon arrival to a separate subject email mailbox.

Note: If I highlight the INBOX and then go to Tools > Run Filters On Folder ... all of these INBOX email messages will be correctly filtered and moved to their respective email mailbox, BUT each of them is shown as having been "read" and unless you pay close attention, you may not know where these INBOX emails were sent.

I am also enclosing TB Error1 & 2 that show the last couple of days message filtering errors.

I can find nothing wrong with how each of these filters are set up, yet they seem to consistently fail to operate when new emails arrive.

Note one of them is for incoming emails from ... schiffsovereign.com. I have edited this filter repeatedly, even deleted it and re-input the information. Yet the filter never takes hold and does what it is designed to do. I am enclosing a jpg of that specific filter as TB Error3

I am looking for suggestions on how to fix this problem.

Thank you and best wishes,

/s/ James T Saint, CCIM COO

Open 9 10

need help with the following error message: "Outgoing server (SMTP) mail.thorneplumbing.com has timed out. Try again."

Receive the following error message whenever I attempt to reply to or forward an e-mail "Send Message Error. Sending of the message failed. The message could not be sen… (read more)

Receive the following error message whenever I attempt to reply to or forward an e-mail

"Send Message Error. Sending of the message failed. The message could not be sent because the connection to the Outdoing server (SMTP) mail.thorneplumbing.com timed out. Try again"

This has been going on for some time now, but does not happen when I use Thunderbird on my i-phone. Just on a PC. Please advise.

Thank you!

Open 3 2 80

GMAIL & TB 155.0 NOT working anylonger!

When are you finally fixing the exponentially raising problems to work with Thunderbird and Gmail? It is getting totally out of hand! Since my upgrade to the latest versi… (read more)

When are you finally fixing the exponentially raising problems to work with Thunderbird and Gmail? It is getting totally out of hand! Since my upgrade to the latest version NOTHING works anymore!

After stating TB the imap.gmail.com is running forever, freezing TB up. After ending the hung up programs 5 TB processes remain. Even after trying to kill them in the taskmgr, one remains active forever, is NOT kill-able anymore, and PC needs to be rebootet. End of story!

TB become a HORRIBLE Disaster!

Open 1

Broken Filters resulted from moving folder from Local Folders to imap Inbox & didn't autoupdate as stated. Now, messages either don't move at all or don't move to the specified subfolder of the Inbox folder (bug454589)

154.0 (64-bit) on Windows 11 My filters are broken in Thunderbird. I have deleted and recreated some to no avail. I moved some folders from Local to under my inbox and i… (read more)

154.0 (64-bit) on Windows 11

My filters are broken in Thunderbird. I have deleted and recreated some to no avail.

I moved some folders from Local to under my inbox and it said it would update the filters automatically, but noticed it didn't do this. Looking at the Filter Rules it just left either the first or second column of Perform these actions under the Filter Rules empty rather than updating them. I tried moving the folders back to see if the filters would then work, but it's a mixed bag. Some filter properly and others only go under say Newsletters, but don't filter into Newsletters > Adobe for example. Others just sit in the inbox. I've tried moving some rules to the top of the list hoping that'd give them priority to be run first, but it hasn't helped. I have a lot of filters setup to help me track newsletters, classes, meetings, job applications, etc. I've missed some responses for a couple of days because of this. Any suggestions?

So I don't miss anyone, thanks in advance.

Open 14

copy individual contact list to another computer

I have a contact list of about 90 addresses for a mailout. I want to copy the list to another computer. How can I do this? I've only managed to find how to copy the entir… (read more)

I have a contact list of about 90 addresses for a mailout. I want to copy the list to another computer. How can I do this? I've only managed to find how to copy the entire address book.

Open 1

TB is sending most email to wrong folder

TB is sending most of my email to the wrong folder. I had 21 message filters, but then I noticed that a lot of things were going to a folder named "bridge" for no apparen… (read more)

TB is sending most of my email to the wrong folder. I had 21 message filters, but then I noticed that a lot of things were going to a folder named "bridge" for no apparent reason. I looked at the filter log, but there was nothing in the log for the last few months.

I did have a filter sending certain messages to the "bridge" folder, but TB is sending things there for no reason. I disabled all 21 message filters, and it is still doing it.

I have version 155.0 and I'm using Windows 11 25H2.

How can this be fixed?

Open 3 2

Message filters has gone crazy for last 2 days

The last message in my inbox was on 9/3/2027. After an update, now all messages are now going into a different folder, which has only one rule, and that is all messages … (read more)

The last message in my inbox was on 9/3/2027. After an update, now all messages are now going into a different folder, which has only one rule, and that is all messages from a specific email address. Just now, all messages from my inbox just emptied into a different folder. I don't know what happened with Message Filtering in the latest update, but I have to turn off filtering.

Open 2

Am I the Only One Having Issues Connecting to my Email Accounts

Starting yesterday for no apparent reason TB has been unable to connect to my email accounts. (IMAP or POP). These include Roadrunner, Gmail and Outlook. Any Ideas? James… (read more)

Starting yesterday for no apparent reason TB has been unable to connect to my email accounts. (IMAP or POP). These include Roadrunner, Gmail and Outlook.

Any Ideas? James

Open 1 2 89

How can I learn more about Thunderbird email? My carrier is ending their service and I have to find a new one, but don't know where to begin. I can't seem to gain anything from on-line search about Thunderbird email.

I have to find a new email carrier. 1) Is there a cost to Thunderbird email and is it the same as Thundermail? 2) Can I transfer my current email messages to be saved? … (read more)

I have to find a new email carrier. 1) Is there a cost to Thunderbird email and is it the same as Thundermail? 2) Can I transfer my current email messages to be saved? 3) Can I use Thunderbird mail inside of Microsoft Outlook like is the case with my current email? 4) And current email is embedded inside of Gmail on my mobile phone. How would Thunderbird work on my phone?

Open 1

Which channel am I on for new releases?

I thought I had opted for the release channel. But after a recent update, it seems I'm on the beta channel. I'm using a laptop with Ubuntu 24.04 LTS, Tbird was installed … (read more)

I thought I had opted for the release channel. But after a recent update, it seems I'm on the beta channel. I'm using a laptop with Ubuntu 24.04 LTS, Tbird was installed as a snap, and is updated automatically via snap. However, when I look at Help/About, the image says Beta.

Open 2

Message filters screwed up in Thuderbird 155

The message filters simply are not working. Not only are they not directing incoming messages to the correct folders, they are also moving some messages in a folder to an… (read more)

The message filters simply are not working. Not only are they not directing incoming messages to the correct folders, they are also moving some messages in a folder to another folder without a rule!

I did a complete review of my message rules, cleaned them up, had some success, but the next time I opened Thundered to check email, some messages were still directed to the wrong folder. I have used Thunderbird for years, know how to use/create message rules and had no trouble prior to 155.

ALSO - tried reloading Bird 154, but it wouldn't do it because of "Profiles." Bad move there. Frankly, those multiple Profiles are a pain in the butt in Bird and Firefox, a perfect example of if ain't broke, don't fix it.

Firefox 155.0.1 Windows 10

Open 3

I have several open email tabs but they are showing nothing and when I find the email in my in box it opens blank

I have several open email tabs but they are showing nothing and when I find the email in my in box it opens blank I've also had problems with thunderbird opening have had… (read more)

I have several open email tabs but they are showing nothing and when I find the email in my in box it opens blank I've also had problems with thunderbird opening have had to restart computer several times?

Open 3