Thunderbird Community Forum

My Sent folder is empty, but I did not empty it. Test messages are not being saved in it. I tried making a Sent folder under Local folders and directing Sent items to it. They do not arrive there, either. What may have gone wrong?? email me at [redacted from public] @alum.mit.edu

Hello all,

Apologies if this is going over old ground. I've tried the usual Repair Folder fix without success and I'm cautious about trying anything further without some expert input for fear of doing more damage.

Thunderbird version: 140.12.1esr (64-bit) Windows version: 11 Server type: POP, messages not left on server Inbox " Folder properties" reports: 16384 messages. 13.8GB on disk

The Entire contents of Inbox disappeared after the following sequence of actions: 1. Tagging a selection of messages (in Inbox). 2. Making only those tagged messages visible (using Quick Filter). 3. Selecting all of the visible messages (select first, shift-select last). 4. Deleting the selected messages (Del key) The intended messages were successfully moved to the Deleted folder.

The Inbox now appeared empty. At this point only tagged messages were set to be visible but these had been deleted so an empty Inbox pane seemed correct. Resetting the tags visibility of Quick Filter did not make the messages reappear.

The messages are however visible and openable when doing either a straight folder search or when using a search folder. Inbox Folder Properties reports that the messages are still present and the reported size on disk seems appropriate for the number of messages.

Messages in all of the other folders are visible.

At this point I did a complete Export of the profile. When I discovered that Windows would not recognise the resulting .zip file I also did a straight copy of the Inbox file within the profile folder to a safe location (I understand that the export .zip file is intended for re-import to Thunderbird and that Windows might not recognise it).

I then did a Repair Folder (within Folder Properties dialogue). This made no difference although the size of the Inbox.msf file reduced dramatically (I didn't make a note of the before and after sizes).

I then quit and restarted Thunderbird several times. This at first made no difference. After perhaps 3 or 4 restarts however a relatively small number of files have reappeared in Inbox (a tiny percentage of the correct total). Curiously, most of these (but not all) are marked as spam. Ordinarily I would delete all messages marked as spam but there are probably some that I have missed. It looks rather as if the files which are now visible in Inbox are ALL of the spam messages plus a handful of others. Of the 172 messages which are now visible they were initially correctly reported in the folder pane as being 172 unread messages.

Another strange thing is that when selecting the Inbox on the folder pane, the small number of messages which become visible only appear after a delay of perhaps 10 seconds (previously this was instantaneous). When selecting any other folder, the messages are displayed instantly.

I'm not quite sure what best to do next. I haven't yet tried deleting the Inbox.msf file. Any wisdom will be gratefully received.

Thanks in advance.

I have followed all instructions I can find through many searches online but cannot get my outlook email to configure in Thunderbird. First, I have no option to chose OAuth2 even though I have deleted any outlook passwords, email accounts, and Thunderbird is up to date. I have received so many error messages I cant keep track. Bottom line, all my other email accounts configure find except for outlook. Any help would be appreciated Steven Pecoraro

Is there a bug in the code for v152? I need to connect to a ms office 365 email account with requires OAuth

The create new account process does not work, because it forces you to go through the whole (manual) process which then fails because you cannot select the Oauth option from Authentication method dropdown box - because its not there !.

This URL with the process to add OAuth: https://www.bing.com/search?pglt=419&q=setting+OAuth+in+thunderbird&cvid=22ed20c67b3843d58ddbc136bed2f174&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOTIGCAEQABhAMgYIAhAAGEAyBggDEAAYQNIBCTExMjgyajBqN6gCCLACAQ&FORM=ANNTA1&PC=ASTS

fails at Step 2 because it does not let you complete to then go to Step 3 - because the account is never created !

How do I fix this ? thanks

PRELUDE: I have Thunderbird (TB) Version 152.0.1 (64-bit)

I have 45+ email addresses, some at various different domains, 8 (was 10 yesterday) Email accounts with Shaw that was taken over by Rogers. It's been a nightmare. I now have TB working almost as it should, and am use to but, one account has issue.

I tried to format this so it's easy to follow, but more formatting is not available so please see the pictures attached. Pics are self explanatory, but in case, pic 1 shows 3 accounts. The address with issues is the middle address (fake-two (faketwo@there.xy). The other 2, fake-one and fake-three have all their folders.

ANSWERS to possible questions: I used a outside mail to send/receive to/from fake-two. It receives and sends Email.

I have been using Thunderbird for about 15 years. I use POP3 access to download a copy of each email into Thunderbird, and then use filters to move emails from each of multiple accounts into a subfolder under local folders. I have one account which is no longer active, but all the emails were still stored in the subfolder. Today, I went to look at the emails in this account, which hasn't been looked at for at least 5 years. When I clicked the subfolder to see the emails, I got a popup window which looked like an OAUTH access window, not the list of my stored emails. I'm afraid I didn't pay much attention to the popup window, I just closed it so I could try again. When I closed the window, the subfolder disappeared. I have no idea how to get it back, since I still want to keep those emails. Does anyone know how to get it back?

First this is an installation on a PC. My local folders for Thunderbird are stored on an external drive. I rarely need to go to this drive, but on occasion I store a temp file for use on another PC. I was doing just that when I noticed a large number of SBD folders and MSF files there. For general description, on that drive I have local folder for Thunderbird. I also have folders A through Z which have nothing to do with Thunderbird, just other misc. folders for temp use. Thunderbird has gone through and created a second folder for each folder A through Z and an MSF file for each folder. Each one of these SBD folders has a sub SBD folder for each file that is in the original folder and an MSF file. Is it safe to delete all of these folders since they are not any part of emails. Why and how to prevent this from happening to stop clutter in my primary folder. Thank you for any advice and help.

I have a Trash Bin which had Subfolders under it.. Not thinking I emptied the Trash Bin and the SUBFOLDERS DELETED as well. Is there any way I can RECOVER THE SUBFOLDERS and Emails in them. I am 74 years of age and not very Computer or Email savvy so please keep it simple. Thanks Joe

There is (of all things!) almost too much information to process about using Firefox's email, messaging, and security options. It seems there is no longer a dedicated email application, and I cannot disentangle what I need to do to either move completely from gmail or mask my gmail account somehow through a maze of layers.

I logged into email today and most of my folders are missing from left side of screen. I have inbox, deleted, sent, and a couple more i created. I missing many folders I created. I have not had a problem like this and have used thunderbird for many years.

I permanently deleted all my emails in my inbox and all the folders underneath is there a way to get them back? Can you force a download to this computer, [redacted]@peoplepc.com, from say 7-9-26? I am hoping to God you have a back up.... I lost so much stuff that I need.

I deleted my emails in my inbox (and several other folders by default), by accident. Can you download them back to my computer? [redacted] @peoplepc.com.... Please help. La Nae Duchesneau [redacted]

/edited email and phone# from community support forum

Hi, I have a Yahoo account in Thunderbird. Every time I try to create a folder, it doesn't appear immediately. I have to close Thunderbird and reopen it to see the new folder on my folder list. This doesn't happen with other email accounts, like Gmail or NetworkSolutions, only with Yahoo.

Thank you for any information on how to correct it, or whether other people are having the same problem.

trying to sort my inbox by sender to consolidate ones from a sender. found a solution but could not figure out how. said:

view/sort/sender

cant figure out where to find the 'view' option