Thunderbird Community Forum

I have Mozilla Thunderbird mail client New Version 1.40

How do I make a pop up notification stay on duration time until I close it.when new email comes in For notifications to stay on screen until you dismiss them

For the past 2-3 months my thunderbird has been virtually unusable. I can not pin down the issue but I reboot and restart the program and sometimes it works for seconds, other times it works for minutes or even hours. But I can not get through an entire day without it crashing. I need help with this issue. I am running Windows 7 Pro which is likely part of the problem. But this release states that it still supports it. Is there a solution to this problem?

Several times a day, TB pops up a message box with the following...

The folder 'Inbox on email@domain.com could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

I have a few accounts in TB, and it does this for all of them, but at seemingly random times.

Everything seems to work, it's just annoying to have these messages pop up.

I have 0.9Tb free space on the disk, so I don't think it's a lack of space! I also have admin rights to the file system, so that's not it either.

Anyone any idea why I get this? Thanks

For months now, when deleting emails in Thunderbird, it sometimes creates multiple records of the same deleted email in the Deleted Messages folder, sometimes several hundred copies of the same email. It doesn't do it for all deleted emails, and I have not been able to discern any pattern or cause. As a result, my wife's Deleted Messages folder has 8,700 deleted emails in the last 3 months, far more emails than she receives. Edwin Miller

Hi, Just got computer back from shop where - rather than upgrade - they did a clean install of Win11. I was under the impression from them they'd backup everything on a new "backup" drive they installed to double my capacity as part of the upgrade process.

They're version of backing up Thunderbird left me with a folder "Thunderbird_profile_backup.zip" that is 9,698,657kb in size.

I am attempting to install Thunderbird on the essentially new computer and restore all data from the previous installation.

Is this even possible anymore at this point?

I have data in that file that is important not only financially but archived family info from now deceased members... I'd really like to recover it.

In short help! lol.

Mark

How can I move these emails out of the input folder by accessing the data directly? Alternatively, is there a way to 'reset' these emails? I have archived emails from Mar to Jun 2025.

This is not the first time this glitch is occurring. Only my primary address seems to have this bug.

When I want to print an email and the preview window is opened, it shows almost 2 pages of of what appears to be routing information before the body of the email. I don't know how I managed to do this, but how do I turn it off? Please? John Lundberg

Hi, Since a few days ago I can not send email due to connection problem with smtp.google.com. The same problem occurred at a second computer, I am using Windows 11. See attachment.

Please help Alf Onnestam

I have over 293K inbox emails. I recently received the notice from Yahoo that storage is being reduced to 20 GB. I would like to use Thunderbird to download all of my emails. However it i is showing only 10,000 inbox emails. What do I need to do such that all of my Yahoo Mailinbox emails are displayed in Thunderbird?

I use Thunderbird 128.10.2 esr (64-bit) on a Mac Book Pro. For some reason, I can no longer change the font color of my outgoing messages. Even my saved templates now all have black text rather than the black and red text that I set them up with.

I didn't change any settings or preferences - this must have happened when the software was automatically updated.

How do I change the color of the text? I only want to change the color of specified parts of my email - not every word.

"I cleaned up my work Gmail account but Thunderbird is still showing all my old email. How do update Thunderbird to reflect the cleaned up version of my work email?

I've been using Thunderbird for about 15 years, trouble-free. Earlier this year, I started having issues sporadically getting my mail-apparently sign-in issues. Finally in April I stopped receiving emails completely. Now I just get notices saying log in failed. I've never actually had to log in before. I just opened thunderbird and it was there, downloading mail and ready to go. I'm currently using webmail, but I also have a gmail account

I have Mozilla Thunderbird mail client New Version 1.40

how do I make a pop up notification stay on duration time until I close it.when new email comes in For notifications to stay on screen until you dismiss them, some users have set a value of 0, Correct ?

I have created a new IMAP account where previously I had a POP3 account. The IMAP acct now fetches email from the same GoDaddy server account as the POP3 account used. I want to continue using the same Local Folders location as before, in order to maintain and update the large amount of selectively retained email permanently stored there.

Previously with POP3, I had redirected Local Folders from the default location on the C: drive to a different location (K:\...\Thunderbird\Local Folders) on a data drive. Under Account Settings > Local Folders, Thunderbird still points to the desired data drive directory (K:\...\Thunderbird\Local Folders). Does this mean that the new IMAP account will also use the redirected Local Folders location or will it use the Default location on the C: drive listed after creating the IMAP account? I ask because under Account Settings > Server Settings for the IMAP Mail Server, the "Local Directory" entry points to C:\Users\MCM\AppData\Roaming\Thunderbird\Profiles\......

Perhaps the "Local Directory" is not related to the "Local Folders" location?

Thank you for helping with this somewhat confusing situation.

Michael M.

Att made me change my account password. Now Thunderbird cannot access messages. I have entered the new password in out going and incoming but there seems to be more to this than that because nothing happens. Where do I have to put in new passwords? Thanks so much. Marjorie

I am trying to set up a filter to copy the last sent email to another folder. When I do this I get a copy in the inbox from where the email has been sent. The copy ends up where I asked but the copy in the inbox is annoying and I can see no reason why it is doing this. Any pointers? Many thanks.