Profiles on C: drive but Thunderbird using the Wintemp folder while deleting to TRASH folder

Think this is a recent issue, but not 100% sure I have the TB Profiles on a fast SSD C drive, but for some reason, when deleting to Trash, its using my slower Windows T… (read more)

Think this is a recent issue, but not 100% sure

I have the TB Profiles on a fast SSD C drive, but for some reason, when deleting to Trash, its using my slower Windows Temp folder as scratch, making the process quite slow. The Trash file is on the C drive, so I dont know why its using Wintemp at all, unless its some kind of UNDO file.

Any way to make it NOT do this, or use the C drive for whatever scratch file its creating ?

Asked by jdop 1 day ago

Last reply by Wayne Mery 23 minutes ago

Blank emails

I continue to get blank emails in thunderbird dated 12/31/1969 at 7:00 PM and I can not delete them or move them to junk. How do I finally get rid of these emails? Thank … (read more)

I continue to get blank emails in thunderbird dated 12/31/1969 at 7:00 PM and I can not delete them or move them to junk. How do I finally get rid of these emails? Thank you.

Asked by Tucker 3 hours ago

Last reply by Matt 2 hours ago

import from outlook 2010 to Thunderbird

For years I try to switch form Outlook 2010 to Thunderbird. Among others I've tried the Thunderbird Setup 31.8.0 route (partly successful, but after an update to the curr… (read more)

For years I try to switch form Outlook 2010 to Thunderbird. Among others I've tried the Thunderbird Setup 31.8.0 route (partly successful, but after an update to the current version of Thunderbird, I lost all data), the new Thunderbird 102.0b4 Beta, all unsuccessfully. Like the normal version 102.0.3

I have Outlook 2010 version:14.0.7268.5000 (32 bits) and Thunderbird 102.0.3 (64bits). I choose “Import from outlook”. I get the error in a red line “no profile found”. Old agenda, contacts and e-mails are very important to me. So a clean install is not a option. If I'am not successful to migrate, I've to upgrade Outlook.

1 is 32 to 64 bits the problem? 2 is direct import from pst file possible? 3 where is Thunderbird looking for the file / profile? Is putting a copy in that location a solution? 4 other suggestions?

Asked by Ron 2 months ago

Last reply by Matt 2 hours ago

Some Messages Display Only Portion of HTML Code

Similar to a report on 102.0.2 (https://support.mozilla.org/en-US/questions/1382355), some messages are displayed as only a portion of HTML code, or the base-64 encoding … (read more)

Similar to a report on 102.0.2 (https://support.mozilla.org/en-US/questions/1382355), some messages are displayed as only a portion of HTML code, or the base-64 encoding of an attachment. Sometimes nothing is displayed. The header pane also displays HTML code rather than the message headers. It isn't the complete message source.

First saw this yesterday on 91.13 and thought it might have stopped doing it later, but I may not have ever re-visited the offending messages. It happens with random messages from the same sender. I just installed 91.13.1 today with the same issue.

(Lost my earlier edit, hope this isn't a re-post!)

Asked by rhm2 1 day ago

Last reply by Matt 4 hours ago

GMail not working with 102.3.0

From the "it's better never to upgrade" department: What has Thunderbird done now. Ever since it 'automatically' upgraded to ver 102.3.0 I cannot log into one of my Gmail… (read more)

From the "it's better never to upgrade" department: What has Thunderbird done now. Ever since it 'automatically' upgraded to ver 102.3.0 I cannot log into one of my Gmail accounts. One account is fine but the other says wrong user name or password. Researching online has not helped due to the fact that the latest version is different from those discussed. The settings are identical to the account that is working. OAuth2 is set but still no luck. What am I missing?

Asked by mccloskey.skip 1 day ago

Last reply by Matt 4 hours ago

Login to servers not succeeding

Since Thunderbird’s latest upgrade I get the error message: “Sending of password for user did not succeed. Mail server pop.orange.fr responded: [AUTH] Authentication fai… (read more)

Since Thunderbird’s latest upgrade I get the error message: “Sending of password for user did not succeed. Mail server pop.orange.fr responded: [AUTH] Authentication failed.” BUT - I have not used burr.robert@orange.fr for over 5 years. I moved to aburden0@gmail.com which Thunderbird has always handled without a problem.

At the same time I now also get the error message : “login to server smtp.gmail.com with username clachan62@gmail.com failed”.

Clachan 62 @gmail.com is the recovery e-mail for aburden0@gmail.com.

This present problem means I cannot send or receive e-mails on my two gmail addresses. I suppose I could delete Thunderbird completely and go over to using Gmail, but I don’t want to do this as I like Thunderbird.

What do I do to resolve this problem?

Asked by aburden0@gmail.com 13 hours ago

Last reply by Matt 4 hours ago

since converting to fibre, thunderbird always times out trying to connect to my incoming mail server pophm.sympatico.ca. Is fibre too fast for thunderbird?

Converted our Bell connection from copper to fibre. Since then we cannot connect to incoming mail server pophm.sympatico.ca. Thunderbird keeps timing out. What needs to b… (read more)

Converted our Bell connection from copper to fibre. Since then we cannot connect to incoming mail server pophm.sympatico.ca. Thunderbird keeps timing out. What needs to be changed in Thunderbird to fix this? I tried changing mailnews.tcptimeout to 2000. I tried setting network.dns.disableIPv6 to true. Still doesn't work.

Asked by s.hauck 11 hours ago

Last reply by Matt 4 hours ago

Search returns wrong results

I search on the term "activation" it thunderbird returns all kinds of variations: "Activity" "active" See the screen shot. That is not what I wanted. Its returning t… (read more)

I search on the term "activation" it thunderbird returns all kinds of variations:

  • "Activity"
  • "active"

See the screen shot. That is not what I wanted. Its returning too many results. Whats the point of having a search where I end up having to page thru all these results? How do I turn off this undesirable misguided feature?

Asked by TravelGuy 10 hours ago

Last reply by Matt 4 hours ago

Thunderbird not deleting email from pop3 server

I have the latest Thunderbird installed and am using it for two separate email addresses, both pop3. The server settings are identical as far as I can see but for one acc… (read more)

I have the latest Thunderbird installed and am using it for two separate email addresses, both pop3. The server settings are identical as far as I can see but for one account Thunderbird deletes emails from the server as soon as downloaded and for the other it does not. On the second account I checked "Leave messages on server" for 1 day and that did not delete the messages either.

I tried running in troubleshoot mode and that made no difference. Any suggestions appreciated.

Thanks

Asked by DonMarquardt 14 hours ago

Last reply by Matt 4 hours ago

getting wrong emails sent to me

Hi, I keep getting these emails and I don't know why. The email addresses are at AOL and these are the addresses I have been getting.- scott9s@aol.com , scottxt@aol.com… (read more)

Hi,

 I keep getting these emails and I don't know why. The email addresses are at AOL and these are the addresses I have been getting.-

scott9s@aol.com , scottxt@aol.com , scottse@aol.com , scottp1@aol.com. I never had anAOL email account. I don't know who these people are.

 Strange  I know,
 Thanks,
 Scott

Asked by grkent11 8 hours ago

Last reply by Matt 5 hours ago

Thunderbird CSV event export removed. Ical format doesn't work

I have always exported my calendar events in the CSV format to upload them to Google Calendar. That's gone. The Ical exported file is incompatible with Google Calendar. W… (read more)

I have always exported my calendar events in the CSV format to upload them to Google Calendar. That's gone. The Ical exported file is incompatible with Google Calendar. When attempting to import I just get a message reading:


"Imported 0 out of 0 events. Unable to process your iCal/CSV file."

I'm using version 102.3.0.

Any help is appreciated. Restoring the CSV export function would be even more appreciated.

Asked by magnew63 3 days ago

Last reply by Matt 5 hours ago

Thunderbird just got (auto-)updated and now one of my two mail accounts has 'disappered'

Hi... My Thunderbird (32bit) on Windows 10 apparently got updated in the background yesterday afternoon and when I opened it today my primary mail account does not show … (read more)

Hi... My Thunderbird (32bit) on Windows 10 apparently got updated in the background yesterday afternoon and when I opened it today my primary mail account does not show in the updated design.

Previous version was Thunderbird 91.13.1 (20220908191136) installed 23. september 2022 at 12:44:25 New version is Thunderbird 102.3.0 (20220914215727)

I have one Yahoo IMAP account and one POP3 account at my local ISP It is the POP3 account (my primary!) I no longer can see in the mail Thunderbird window

I'll appriciate any advice...

      • Last minute update:

I closed Thunderbird and started it again - now all seems normal

Sorry for any inconvenience

Asked by TheMonk 9 hours ago

Last reply by Wayne Mery 7 hours ago

Thunderbird is empty

After installing the 102.2.2 update, Thunderbird went blank. It shows nothing. I can't see my folders or email. Updated to 102.3.0 and had the same problem. Nothing is vi… (read more)

After installing the 102.2.2 update, Thunderbird went blank. It shows nothing. I can't see my folders or email. Updated to 102.3.0 and had the same problem. Nothing is visible in Thunderbird. What should I do?

Rolf

Asked by Rolf 4 days ago

Last reply by Wayne Mery 7 hours ago

Gmail access

Thunderbird is a pain in the butt when it comes to working with GMAIL. Mozilla state seamlessly but I think not. I have 102.3 version and have been using thunderbird for … (read more)

Thunderbird is a pain in the butt when it comes to working with GMAIL. Mozilla state seamlessly but I think not. I have 102.3 version and have been using thunderbird for decades. Not until recently with all security features plus the MFA ability is doing NOTHING but causing me grief. I had to re-install and it work for a while then it stops. This is SO aggravating. I HATE GMAIL WEB so-called UI (UGLY INTERFACE). The reason I love TB is that I can filter my email and use post filter add-on to assist which had work great. But after my re-installs again and work with my HUGHE number of folders to filter again and again is getting rather old.

When I get it to work I expect to stay working. I don't make any changes to it at all. Yet GMAIL is getting very disappointing. I think GMAIL is doing something to prevent users to getting their emails via TB. It really such a joke.

This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. Successfully loaded OpenPGP library rnp.dll version 0.16+git20220124.f06439f7.MZLA from C:\Program Files\Mozilla Thunderbird\rnp.dll RNPLib.jsm:100:15 Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:301:15 services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. Utils.jsm:330 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”.

tb.account.size_on_disk - Trying to set an unsigned scalar to a negative number. 98 Trying to load C:\Program Files\Mozilla Thunderbird\libotr.dll OTRLib.jsm:64:11 Successfully loaded OTR library C:\Program Files\Mozilla Thunderbird\libotr.dll OTRLib.jsm:72:13 WebExtensions: 102.3.0 qFi-messenger.js:15 about:preferences : Unable to run script because scripts are blocked internally.

Can someone review the above and tell me what the hell is Quirks Mode? The size on disk error. I am not sure if this is a storage issue or if it can't store data due to the sizes of folders. Network Erro when attempting to fetch resources. That might be one reason why I am not getting email but again the message is too damn vague.

Any suggestions would be appreciated

Asked by Phil 4 days ago

Last reply by Wayne Mery 8 hours ago

"The message could not be filtered to folder" with Thunderbird 102.0

I started having problems immediately after upgrading to Thunderbird 102.0 (32-bit) on Windows 7. I suspect some of the settings from the previous installation were not … (read more)

I started having problems immediately after upgrading to Thunderbird 102.0 (32-bit) on Windows 7. I suspect some of the settings from the previous installation were not transferred correctly to the new version.

First, I couldn't even get into my email server, getting the error "Server does not support the selected authentication method." After changing some of the server settings, I was able to get into my email.

Then, a couple of my message filters started throwing an error "The message could not be filtered to folder ... because adding a message to it failed. Verify that the folder is displaying properly or try to repair it from the folder properties." I repaired the folder, and then the filter seemed to work.

Now, every message going through any filter appears to be failing with this message. Literally hundreds of messages are not getting filtered and are throwing this message (I get 200 to 400 messages daily).

Is there any way to back out of Thunderbird 102.0 and repair my entire saved messages file? HELP!!!

Asked by Gary Plazyk 2 months ago

Last reply by Wayne Mery 9 hours ago

Installing programs on my new desktop

My previous desktop crashed and the technicians were unable to retrieve everything from the hard drive. I've got Firefox up but can't get Thunderbird or Norton or Deemix.… (read more)

My previous desktop crashed and the technicians were unable to retrieve everything from the hard drive. I've got Firefox up but can't get Thunderbird or Norton or Deemix. Could you please help?

Asked by steve.whitley 13 hours ago

Last reply by Dropa 9 hours ago