Folders and Gmail labels

I think I understand the difference between "folders" and Gmail "labels". So, I'm curious. When Thunderbird synchronizes with Gmail, does it create local physical folde… (read more)

I think I understand the difference between "folders" and Gmail "labels". So, I'm curious. When Thunderbird synchronizes with Gmail, does it create local physical folders for each of the Gmail labels in use, or does it use the Gmail label scheme locally? If a message in Gmail has two different labels attached to it, are there actually two copies of the message created locally in separate folders or not?

Asked by Bill H. 3 weeks ago

Last reply by deb36 3 minutes ago

Problem with Download

I have just donated as per details below, but I can’t download and install Thunderbird. Could you please assist. Thanks in advance, Fritz Schurig GOLD CARD AMERICAN E… (read more)

I have just donated as per details below, but I can’t download and install Thunderbird. Could you please assist. Thanks in advance,

Fritz Schurig


GOLD CARD AMERICAN EXPRESS (AMEX Credit Card x-2007) You'll see "PAYPAL *THUNDERBIRD THUNDERBIRD" on your card statement. 5,60 € Manage MZLA Technologies Corporation payments Transaction ID [edited] Sent to MZLA Technologies Corporation [edited] give@thunderbird.net Invoice ID DTRKPKYL Order summary Donation to Thunderbird (MZLA Technologies) 5,60 € Total 5,60 €

Asked by fritz.h.schurig 15 hours ago

Last reply by david 15 hours ago

slow Thunderbird

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons … (read more)

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons off; compacting folders; removing and renewing msf files; emptying junk and trash. Is there anything else, or is this just a failure or incompatibility of the app? I can't see that there's any antivirus app that might be interfering. Can something go wrong when you export the files from one TB into another? I would be grateful for any suggestions. Tim

Asked by Tim Hodgkinson 1 week ago

Last reply by Mapenzi 40 minutes ago

Can't delete email from inbox

Some inbox entries cannot be deleted. When deletion is attempted the body text is removed but the Subject and Correspondent remain in the Inbox and the message is marked… (read more)

Some inbox entries cannot be deleted. When deletion is attempted the body text is removed but the Subject and Correspondent remain in the Inbox and the message is marked as unread. This seems to be mainly with email originating from Outlook. Tried restarting Thunderbird but no change. Is there a setting that might do this?

Asked by frank114 18 hours ago

Last reply by Ed 4 hours ago

Can not send emails. Can receive and can send when using Spectrum.net, however can not send through RoadRunner Mozilla Thunderbird

Can not send emails through RoadRunner Mozilla Thunderbird. Can receive. Can send in Spectrum.net, so email account is working properly. Can send and receive with android… (read more)

Can not send emails through RoadRunner Mozilla Thunderbird. Can receive. Can send in Spectrum.net, so email account is working properly. Can send and receive with android phone, just not Mozilla. Can not check for latest updates.

Asked by toltmann 1 day ago

Last reply by Matt 7 hours ago

Double click on single click

When I single click on email or delete email I sometimes get a double click response. Meaning I want to delete one email in the subject line and single click the delete b… (read more)

When I single click on email or delete email I sometimes get a double click response. Meaning I want to delete one email in the subject line and single click the delete button it will delete two messages. This is not just one computer this is happing on. I am using on all my computers Logitech trackball mice M570. I tried trouble shoot mode and it still dose it. Thank you Bret

Asked by Bret Marshall 1 day ago

Last reply by Matt 7 hours ago

Spam, junk, AND trash folders... it's too much!

Is there a way to turn off junk and/or spam folders? I have tried putting spam and/or junk folder in trash but it respawns every time. There are messages going to both sp… (read more)

Is there a way to turn off junk and/or spam folders? I have tried putting spam and/or junk folder in trash but it respawns every time. There are messages going to both spam and junk and it's annoying to have to check and empty each one separately. This is the desktop app on a Windows 10 OS. Thx

Asked by etta koenig 14 hours ago

Last reply by Matt 8 hours ago

account login issues / oauth2 issues

great email client if you could even sign in. my issue is I have two (a whole two!) outlook accounts. I made a new profile to confirm it's not just an old profile which s… (read more)

great email client if you could even sign in. my issue is I have two (a whole two!) outlook accounts. I made a new profile to confirm it's not just an old profile which should not be an issue anyway and I get greeted with the original nice onboarding tool, I enter my email and click continue, it pops a window asking for my oauth2 crap and its done and setup! Perfect now I go to add another account and get a Different window/page from before, Ok cool enter email Oauth2 pops and I do that, then sends me to the password page asking for a password and "Your login" whatever that's suppose to be. entering a password does nothing but fail (makes sense since outlook only likes oauth2 at the moment) and I have no idea what to fill "Your login" with. the Continue button is greyed out and closing the login window shows it was never added.

now to make this worse this started with being unable to send an email. there is NO way that I can find to refresh the outgoing server auth token if it either expires or breaks (which does seem to happen even if it's not "suppose to"), apart from removing and re adding the account but as stated above that is also broken you can't send emails from thunderbird unless you save the draft and send it from another device that works

more testing and the "new" login tool failed and worked at the same time it didn't ask for oauth the second time I tried but worked and could send...

like it's mainly two things that are broken, the newish login tool and the inability to refresh oauth tokens if it fails I'm running linux but this happens to people I know that use this In a work and personal capacity on windows as well. like do some basic login testing at least with outlook accounts like that might be the main issue but still they are one of the big players and this is unacceptable for a email client

Asked by piman13 13 hours ago

Last reply by Matt 8 hours ago

Thunderbird password I've used for years doesn't work

The Thunderbird password I've used for YEARS (and is stored in "Saved Passwords") no longer works. I have two laptops with the same password, and they both ceased (on the… (read more)

The Thunderbird password I've used for YEARS (and is stored in "Saved Passwords") no longer works. I have two laptops with the same password, and they both ceased (on the same day) allowing downloads (or sending) of emails. This occurs on both my laptops -- one has TB version 115.10.1 w/ Windows 10, and the other has 140.5.0esr w/ Windows 11. It also occurs on my iPhone when trying to access the mail server.

Could the problem be the mail server itself?

Please Advise

Bob Hawkins

Asked by rehawkpe 3 weeks ago

Last reply by sfhowes 14 hours ago

Initial setup away from Microsoft 365

Hi: I currently have three email accounts tied to one domain name, hosted with Godaddy. One of those emails is a business critical email. Can't run the risk of it bein… (read more)

Hi: I currently have three email accounts tied to one domain name, hosted with Godaddy. One of those emails is a business critical email. Can't run the risk of it being down. I need it to work. I hate microsoft 365 and am looking to move over to Thunderbird. A couple of questions: how do I switch from (outlook.office.com) over to thunderbird. Can I leave the domain hosted with GoDaddy or do Inned to switch hosting services. Can I bring the emails over one at a time or do they need to be all at once. Any advice would be appreciated. Thanks CN

Asked by capital109 15 hours ago

Last reply by Rick 14 hours ago

Transfer Thunderbird email contacts

I bought a new computer. I want to transfer all (a lot) of my Contacts in Thunderbird email. Tried several times. Can't do it. Watched the video. It crashes every time. P… (read more)

I bought a new computer. I want to transfer all (a lot) of my Contacts in Thunderbird email. Tried several times. Can't do it. Watched the video. It crashes every time. Please help. Thanks, Wayne [edited email from public forum] @centurytel.net

Asked by wayneanderson80 1 day ago

Last reply by david 16 hours ago

Re-installing Thunderbird

Sorry for the length of this request, But Please read to the end. Please bear with me I'm 78 and not as sharp as I was. All I want to do is get back to my emails. I've b… (read more)

Sorry for the length of this request, But Please read to the end.

Please bear with me I'm 78 and not as sharp as I was. All I want to do is get back to my emails. I've been using Thunderbird for as long as I remember.

First, some background. For weeks now my computer has been telling me It needs more space to download updates. I throw out a few "Gigs" but it always wants more. My C:Drive, "110 GB solid state" is only for the Windows 10 operating system and a very small number of programs. Everything used to take up less than half the drive. All my personal work is on a separate drive. I've been saving for a new computer for a long time, still not there yet.

My Problem: I switched on my computer and it said Thunderbird had downloaded updates do I want to install them, yes. It twirled a bit but it never started Thunderbird, So, I tried starting it from the shortcut on desk top. But it said "It had been changed or moved" and no longer worked, neither would the one from the start column.

So I tried Re-installing Thunderbird. In the instructions it said download then press "Run". First it said I don't have permission to load it where it was before. It's my computer, I'm the only one here and I installed it here in 2010. (Program Files (x86)/Mozilla Thunderbird)

So I downloaded to "User" then it says "Finish installing".. How, there's no buttons and no mention of "Run". I'm completely stuck, can anybody help me ?? I've just realized without Thunderbird how can we communicate ??

  Norm

Asked by Norm 4 months ago

Last reply by Rick 17 hours ago

Problem with filters

Good morning. I had to change my email server and the message filters aren't working. I managed to find the file where all the filters are stored and created some new one… (read more)

Good morning. I had to change my email server and the message filters aren't working. I managed to find the file where all the filters are stored and created some new ones to see the differences and try to change them, but they still don't work. I have 850 filters. Could you please help me? Thank you.

Asked by laser2 1 day ago

Last reply by Rick 21 hours ago

How Do I Open MSG File in Thunderbird?

I want to open my MSG files in Thunderbird, but with attachments. I have received a large number of MSG files that are so large in size, and my main problem is that I wan… (read more)

I want to open my MSG files in Thunderbird, but with attachments. I have received a large number of MSG files that are so large in size, and my main problem is that I want all of those files in my Thunderbird. Manually doing that took a lot of time plus in some files, attachments were not supported. Any reliable way to open .msg in Thunderbird?

Asked by Div 1 day ago

Last reply by Matt 21 hours ago

Autoconfig for Thunderbird

Is there a way to auto config Thunderbird in a local domain so it takes mail (and maybe password from some field) as well as server details? Should I use .cfg or policies… (read more)

Is there a way to auto config Thunderbird in a local domain so it takes mail (and maybe password from some field) as well as server details? Should I use .cfg or policies.json files? Info I found is quite old on that subject.

Asked by Serpher 1 day ago

Last reply by Matt 1 day ago