Outgoing email SMTP timeouts after Thunderbird update

Had this problem suddenly crop up since the update of one of my accounts not sending mail due to timeouts. I've not changed any passwords or settings since I had it worki… (read more)

Had this problem suddenly crop up since the update of one of my accounts not sending mail due to timeouts. I've not changed any passwords or settings since I had it working last. The message is the "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) [my workplace's SMTP server] timed out. Try again." one, and it's preventing me from sending any emails.

Specifics:

  • It's one account (my work one: work runs an Outlook/Microsoft mail server).
  • My personal account (gmail) sends fine. Both accounts recieve email fine too, so this is just one direction on one account.

Things I've tried:

  • Switching my Firewall off makes no difference, so it's not a firewall problem
  • It's not that the emails I'm trying to send are too large, one word test emails also don't send
  • Extending the timeout time by 3x doesn't help

I also opened a second computer not yet running the latest version - the account worked fine. Then applied the upgrade and that broke things in exactly the same way as described above. So I'm pretty sure this is an issue caused by the upgrade in some way. Not sure if other people with Outlook servers are having the same problem or if there's any workaround available but would appreciate advice.

Asked by james43 5 months ago

Last reply by steve777 2 hours ago

Profiles

Hi I had a systems crash and did a windows 10 reinstall. Windows created a folder windows.old. In the folder is users/"username"/appdata/local and roaming/thunderbird/pr… (read more)

Hi I had a systems crash and did a windows 10 reinstall. Windows created a folder windows.old. In the folder is users/"username"/appdata/local and roaming/thunderbird/profiles/ In the profiles folder for example I have a profile 34eu8280.2020. I transfered this folder to the newly installed thunderbird folder under roaming/thunderbird/profiles/ Next windows+r entered thunderbird-p. Create profile, entered 2020 as profile name, chose folder, entered 34u8280.2020, select folder, finish. In profile manager selected 2020, work offline, unchecked use selected profile without asking at startup, start thunderbird. Profile not showing up only account setup page.

At a lost as to how to proceed.

Any help would be appreciated in restoring profiles

Stan

Asked by StanleyW 4 hours ago

Last reply by david 2 hours ago

Transferring Tbird Passwords from old Win 7 to brand new Win 11.

I transferred Win 7 Thunderbird Profile (TB)to a Windows machine. It left behind all the other settings, such as when picking up/sending email, passwords are required at … (read more)

I transferred Win 7 Thunderbird Profile (TB)to a Windows machine. It left behind all the other settings, such as when picking up/sending email, passwords are required at the IP to login, get email/send email.

QUESTION: Is there another TB area where the passwords are stored so I can copy those over to the new computer.

I posted this about a week ago, and when I come back, it's gone. That's why I am repeating myself.

A long timer ago, I was told by a user that Thunderbird does not need passwords. It does if you what to get your email. They are setting for each email user. There are 34 under the one TB.

I hope there is a transferable file because changing all the passwords and preference for each account would be the hard way.

I appreciate your taking the time to read this,

~r

Asked by redacted 5 hours ago

Last reply by david 5 hours ago

Email as an enclosure

Kann ich in einer neuen Email eine andere Email als Anhang beifügen? Wenn ja, wie geht das? When writing a new email, is it possible to enclose another email? If yes, how… (read more)

Kann ich in einer neuen Email eine andere Email als Anhang beifügen? Wenn ja, wie geht das? When writing a new email, is it possible to enclose another email? If yes, how does it work?

Asked by Martin Jaeger 6 hours ago

Last reply by sfhowes 5 hours ago

Automatic annual donation with renewal

I would like to make a donation that renews automatically each year. I understand that you offer the option of making monthly donations. However, that is not what I am lo… (read more)

I would like to make a donation that renews automatically each year. I understand that you offer the option of making monthly donations. However, that is not what I am looking for, and I would never use that option. By contrast, if I could make a donation that renews automatically on the same date every year, I would choose that option. I am not suggesting that the amount would be substantial, but it would be comparable to what I would be willing to pay for an annual subscription.

(If I have not submitted this suggestion through the appropriate channel, could you please let me know how it might be brought to the attention of the individuals responsible for making such decisions?)

Asked by jpv802-frfx 9 hours ago

Last reply by James 5 hours ago

Unable to open some, but not all, emails.

I have Mozilla Thunderbird email application with Windows 11. Recently I have problems opening some email texts, but not all. I do receive the mails and heading, but the… (read more)

I have Mozilla Thunderbird email application with Windows 11. Recently I have problems opening some email texts, but not all. I do receive the mails and heading, but the contents are not displayed. This goes for some mails, and I do not see any connection as to which ones open and which ones don't. I would appreciate your advise. Bo Dahlberg

Asked by dahlberg.bo 3 days ago

Last reply by christ1 6 hours ago

Slette mail slettes først når der er trykket på tilfældig fane

Når jeg sletter en mail vises på bundlinien ikonet at der stadig er en mail så ikke er læst. Først når jeg trykker på en tilfældig fane forsvinder det. Hvordan kan det… (read more)

Når jeg sletter en mail vises på bundlinien ikonet at der stadig er en mail så ikke er læst. Først når jeg trykker på en tilfældig fane forsvinder det. Hvordan kan det ændres.

Asked by Bruno Nissen 10 hours ago

Last reply by Rick 8 hours ago

Aliexpress.com spam

I have started getting daily spam emails from aliexpress.com and can't find a way to stop them. - I have never had an account with aliexpress. - there is no Unsubscribe a… (read more)

I have started getting daily spam emails from aliexpress.com and can't find a way to stop them. - I have never had an account with aliexpress. - there is no Unsubscribe at the bottom of the emails, nor can I see one on their web page (I don't really want to go deeper into it as it might make things worse) - I keep reporting them to report@phishing.gov.uk - I keep flagging them as Junk, then delete them Has anyone had a similar experience and if so, how did you manage to get T'bird to block them successfully? Thank you

Asked by Marilou 1 month ago

Last reply by Rick 9 hours ago

passwords

Hey Forum, 2 problems. 1. - I have been having some problems w/my paypal account. Someone has been trying to hack into it. Twice in two weeks. I talked to a paypal te… (read more)

Hey Forum, 2 problems.

  1. 1. - I have been having some problems w/my paypal account. Someone has been trying to hack into it. Twice in two weeks. I talked to a paypal tech and was told that they are accessing my emails. And she advised changing my email password. I have use Tbird for several years and don't remember having a password. But if I do, where is it, and how do I change it?
  2. 2 - For awhile now I have been getting an error message when trying to send an email. (I can recieve, but not send). it says: "Enter your password for ***********@suddenlink.net on smtpsuddenlink.net" Where would I find such a password and where is smtpsuddenlink.net? Also could the above problem be related to this one? They started about the same time.

Asked by Bob 2 weeks ago

Last reply by david 11 hours ago

Thunderbird Local folder migration

Hello All and Happy Holidays, I work at an IT repair shop and am having the most difficult time attempting to migrate Thunderbird data from a customer's old PC to a new … (read more)

Hello All and Happy Holidays,

I work at an IT repair shop and am having the most difficult time attempting to migrate Thunderbird data from a customer's old PC to a new PC. I followed the steps of copying/pasting the data, and it mostly works. The primary issue is that it did not bring over all the local folders that he had saved apart from his IMAP account. The customer is an ex computer science professor and is going blind, so a lot of his relevant information is organized within these folders. Key issues that have made this different from a typical install: -Profile & Local folders are stored in his old OS drive (that is now D:) D:/~/user/appdata/roaming/Thunderbird/~ -files are more than 2GB, so I'm unable to export as .zip -His folders are alphabetical, and every time stops at a particularly larger folder that starts with a D (which had considerably more folders than many others)

The only solution I have come up with is copying/uploading the local folders to his IMAP email, but not all emails are being uploaded either. However, has been more successful than the other migration method, but this has to be done a single folder at a time and not all contents of folder are transferred...

Is there some type of script or other way to migrate these local folders?

Any input is appreciated.

Thanks

Asked by devontempelmeyer 1 day ago

Last reply by david 12 hours ago

Gmail not allowing Thunderbird address list send

AS of 2 days ago can't send to a mailing list through gmail. Same address list exported and imported into Gmail address book works finne when sent directly from gmail vi… (read more)

AS of 2 days ago can't send to a mailing list through gmail. Same address list exported and imported into Gmail address book works finne when sent directly from gmail via browser, windows 11.

Used this for many years.

Shows red stop light Mesage Blocked

Have server settings changed?

Asked by djmooty 2 days ago

Last reply by Matt 16 hours ago

Local folders in Thunderbird are out of order.

I have version 146 of Thunderbird. My OS is Windows 11. The Local Folders in Thunderbird are out of alphabetical order. I have list of 130 local folders that are in … (read more)

I have version 146 of Thunderbird. My OS is Windows 11. The Local Folders in Thunderbird are out of alphabetical order.

I have list of 130 local folders that are in the correct alphabetical order. Under that list, I have another list of 25 folders, starting with the letters L - U, that are in order alphabetically. I have tried to move several of them back up into their correct place in the list of 130 folders that are above them. This worked well for about 10 folders. Now, when I try to move a folder from the second set to its correct place in the group of 130 folders above them, they all end up in the same spot, between folders starting with De and Dra. When I try to move them away for this location, into their correct alphabetical slot, they will not move.

Also, when I try to create a New Subfolder under Local Folders, it is not created in the correct alphabetical location.

Does anyone know of an easy to correct these errors? I need to get my local folders in the correct order alphabetically again. Thank you.

Asked by Constance Yanicka 1 day ago

Last reply by Mapenzi 1 day ago

bloquage de pop.numericable

mon compte [edited]@numericable ne peut plus recevoir de message. on me demande le mot de passe de pop.numericable. Sur les paramètres de sécurité j'ai SSL/TLS et authe… (read more)

mon compte [edited]@numericable ne peut plus recevoir de message. on me demande le mot de passe de pop.numericable. Sur les paramètres de sécurité j'ai SSL/TLS et authentification "mot de passe normal". je ne sais pas comment faire pour retrouver ma situation fonctionnelle. Merci de votre aide. Envoyer vos réponse sur mon autre adresse mail [edited]@gmail.com ou un sms au 0033[edited]

Asked by LAFORE 1 day ago

Last reply by christ1 1 day ago