Opening docx and xlsx files don't open

docx and xlsx attached files don't open with I click on them. I want them to open in Word and Excel. Nothing happens. I have to save them to my Desktop and then I can ope… (read more)

docx and xlsx attached files don't open with I click on them. I want them to open in Word and Excel. Nothing happens. I have to save them to my Desktop and then I can open them.

doc and xls attached files open when I click on them.

I can't find any associations in "files and attachments". 

I'm using version 140.7.0esr (64-bit)

Asked by phampton1 54 minutes ago

Retrieval of deleted emails

Hi, I did something stupid. I accidentally deleted an entire year's worth of emails. I was in the process of archiving them, and mistakenly thought that the originals h… (read more)

Hi, I did something stupid. I accidentally deleted an entire year's worth of emails. I was in the process of archiving them, and mistakenly thought that the originals had been left in the inbox. I thought I needed to re-archive them, so I deleted the copies from the archive folder, and then - this is the stupid part - emptied the trash in the archive folder. When I went back to the inbox to re-archive the emails, I realized they were no longer there. I have not compacted the folder. Is there any way to recover the deleted emails?

Asked by Jim's Firefox Account 2 hours ago

CAN'T TRANSFER MY THUNDERBIRD FROM PC TO PHONE. I KEEP SCANNING CODE AND WON'T TAKE PIC.

I just got thunderbird and I'm so grateful to the ones who have immediately answered my questions. Now I'm trying to transfer my email of thunderbird from my pc to my ce… (read more)

I just got thunderbird and I'm so grateful to the ones who have immediately answered my questions. Now I'm trying to transfer my email of thunderbird from my pc to my cell phone. I keep trying to take picture of the QR code and it won't take it. I tried with my regular camera and it took it fine. Can you help me? Thank you for your time and knowledge.

Asked by tulsa2145 4 hours ago

I need Thunderbird 115.18 for mac os 15.10.7

When I charge what is supposed to be Thunderbird 115.18 for mac os 15.10.7 on the site of all the versions, I only get Thunderbird 147 for mac and it doesn't work correct… (read more)

When I charge what is supposed to be Thunderbird 115.18 for mac os 15.10.7 on the site of all the versions, I only get Thunderbird 147 for mac and it doesn't work correctly as my messages desappear. Where can I really find the dmg I need that is to say: Thunderbird 115.18 for mac (and not the 147).

Asked by Monique Sibi 8 hours ago

Last reply by James 5 hours ago

outgoing email - can't send it

Just updated to latest Thunderbird version and now I can't send my email. I keep getting the message "Login to server smtp.broadband.rogers.com with username [my email ad… (read more)

Just updated to latest Thunderbird version and now I can't send my email. I keep getting the message "Login to server smtp.broadband.rogers.com with username [my email address] failed."

Then when I exit this notification, the following shows up "Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

I made not changes afer in upgrade of Thunderbird to latest version.

Any help you provide would be appreciated.

Bob Gmeindl bob.gmeindl@gmail.com (btw, this is not the email address I use with Thunderbird - that one is bgmeindl@rogers.com)

Asked by Bob Gmeindl 5 months ago

Last reply by zen53214 9 hours ago

  • Solved

Right-click menu not visible until cursor movement

I have just upgraded to Thunderbird 102.15.1 on my laptop and have a problem with right-click menus on folder names. The menu appears for a brief instant and then disapp… (read more)

I have just upgraded to Thunderbird 102.15.1 on my laptop and have a problem with right-click menus on folder names.

The menu appears for a brief instant and then disappears. If I move the mouse cursor slightly then it is redrawn and behaves normally.

Is this a known problem, i.e. requiring a further upgrade?

Asked by ACProctor 16 hours ago

Answered by Lin 10 hours ago

Thunderbird account settings

I have just acquired a replacement PC and installed Thunderbird, and (as happened on previous occasions) I am unable to send emails because the outgoing server settings t… (read more)

I have just acquired a replacement PC and installed Thunderbird, and (as happened on previous occasions) I am unable to send emails because the outgoing server settings that were automatically detected are incorrect, and even feeding in those I recorded on the last occasion does not work. I have had a long conversation with somebody at Plusnet Help Desk, who agrees that the outgoing server should be mail.care4free.net and the port number should be 25, and the connection type should be SSL. He also thought that on my "Account settings" screen there should be an option "Account actions" through which I may be able to solve the problem, but this is not there. I think that last time I had this problem, some genius on this forum managed to solve it, and hope that this will again be the case!

Asked by Ian Carmalt 3 days ago

Last reply by Ian Carmalt 6 hours ago

Connecting Thunderbird to Google Tasks

I'm a retired IT Tech and supported MS Outlook with Exchange for years. Lately I've tired of the constant bickering between Google and MS that just seem to make using Ou… (read more)

I'm a retired IT Tech and supported MS Outlook with Exchange for years. Lately I've tired of the constant bickering between Google and MS that just seem to make using Outlook at home difficult. I've been working on Migrating from MS Outlook to Thunderbird v147.0.1. I had a large PST file with Saved Items and it's been a struggle to process all that but finally got connected to Gmail, converted/imported the PST items and then began working on Calendar. Finally got all that working and I'm now having trouble getting Google Tasks connected to Thunderbird. Google doesn't seem to be exposing the Tasks feed via CalDAV. Has anyone run into this before and does anyone have any suggestions to resolve? Thanks.

Asked by Supertech 9 hours ago

Last reply by sfhowes 6 hours ago

end a memory

Hello, sometimes memories pop up that I want to stop repeating. The button for this is “close” or "close all" in German. But the popup menu doesn't disappear. That bother… (read more)

Hello, sometimes memories pop up that I want to stop repeating. The button for this is “close” or "close all" in German. But the popup menu doesn't disappear. That bothers me a lot. I can't say at the moment whether only the dates from the addresses are affected.

Asked by alwitahue 17 hours ago

Last reply by Mapenzi 6 hours ago

I get frequent errors that "connection to server pop.xxx.net.il was reset." but at the same time, TB does download my messages

A search showed that others have experienced this same error message, but as far as I can tell, they all were unable to access their email. These messages began appearin… (read more)

A search showed that others have experienced this same error message, but as far as I can tell, they all were unable to access their email. These messages began appearing about a month ago. They pop up in Troubleshooting Mode. They did not in Windows Safe Mode. AVG and ZoneAlarm are not the culprits.

Asked by doniel 3 months ago

Last reply by doniel 7 hours ago

Thunderbird Freezes

Thunderbird (current version) freezes each time an email is closed and when it does so, it freezes the entire computer. Computer: MacBook Pro 16"; Tahoe 26.2. The freeze … (read more)

Thunderbird (current version) freezes each time an email is closed and when it does so, it freezes the entire computer. Computer: MacBook Pro 16"; Tahoe 26.2. The freeze last for 2-5 seconds before it releases.

Asked by jrs10 7 hours ago

  • Solved

TB restarted as blank new, now I can't connect the profile

Hi, I have been using TB for many years, when suddenly 4 days ago ( Feb. 1st.) it started as a brand new install, asking to set up a new account, I got no previous warnin… (read more)

Hi, I have been using TB for many years, when suddenly 4 days ago ( Feb. 1st.) it started as a brand new install, asking to set up a new account, I got no previous warnings or had other issues.

Since then I have done several attempts to get it connected with my profile, among others: - Everything from this article https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data - Importing the Profile from Functions > Import > "Import from another Thunderbird installation" - Reinstalling TB ( without removing the profile)

All of it with no succes, there is no accounts, and no mails, only some empty local folders so I'm running out of good ideas, and I really hope you can help!

BTW, somehow the addressbook has content, as the only thing.

Thanks Best regards Preben

Asked by Preben HP 1 day ago

Answered by sfhowes 1 day ago

folder

I inadvertently deleted a mail sub folder named Shopping Oder Confirmations I found the folder in my acronis backup and copied it to my desktop I then pasted it in to the… (read more)

I inadvertently deleted a mail sub folder named Shopping Oder Confirmations I found the folder in my acronis backup and copied it to my desktop I then pasted it in to the profile window of thunderbird in hopes that when i restarted it would show up in my mail folders which it did not I can send you screen shots of the different windows where I dropped the folder Can you help please?! There is tons of information in these folders I reference often. Thank you! BTW I did just make a donation :)

Asked by dubbls 4 days ago

Last reply by Mapenzi 9 hours ago