Account Hub prompts for password for passwordless Microsoft account

Account Settings > New Account > Enter passwordless Microsoft account credentials After this, Thunderbird now prompts me to enter a Password and "Your login", what… (read more)

Account Settings > New Account > Enter passwordless Microsoft account credentials

After this, Thunderbird now prompts me to enter a Password and "Your login", whatever that means. My account does not have a password, but the field is mandatory. What am I supposed to do here, exactly?

Asked by Ero 1 minute ago

Duplicate instances of same email address with different ID#s

While trying to locate the ID#s for all 15 different email accounts managed by my TB desktop app, I discovered that there are two instances of a gmail account, but with d… (read more)

While trying to locate the ID#s for all 15 different email accounts managed by my TB desktop app, I discovered that there are two instances of a gmail account, but with different ID#s (although only one appears in my home screen). I've found no way of determining which one is valid, and I can't risk losing my main gmail account if I try to delete one and choose the wrong one. Does anyone have any ideas I might try, to determine which one is the "extra" and how this happened? I've tried looking at the source code for emails in that account, but can't find any ID# referenced there.

Asked by Doc Sheldon 17 hours ago

Last reply by Doc Sheldon 23 minutes ago

Moving 90 folders

I have a local folder which has 90 folders within it. These are folders brought over from Eudora (the mail system I used before Thunderbird). It would help me if I coul… (read more)

I have a local folder which has 90 folders within it. These are folders brought over from Eudora (the mail system I used before Thunderbird). It would help me if I could easily move all 90 from their current "Eudora" folder to the big "main" folder that Thunderbird has. To make it clear what I'm asking, here's an example, using two folders, Danbury and Fritz.

D (folders whose names begin with D) Eudora folder, which has two folders - Danbury and Fritz F (folders whose names begin with F)

Is there any way to move the 2 folders that are currently within the "Eudora" folder so that they're "first level" folders. In other words, Danbury would be among the "D" folders and Fritz would be among the "F" folders.

The only way I know to achieve this is by manually creating the new folders, moving the items from the old folder to the new folder, and then deleting the old folder. This is cumbersome.

Asked by Tom Cluster 3 days ago

Last reply by Tom Cluster 30 minutes ago

Stopped sending emails

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three da… (read more)

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them. So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email. I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

Asked by zbadger 1 day ago

Last reply by Matt 1 hour ago

Draft Menu

In my Thunderbird, I accidentally deleted the Menu Bar from the new Draft box e.g. including Reply, Delete, Print, Save etc, and I can't link my draft with my Contacts t… (read more)

In my Thunderbird, I accidentally deleted the Menu Bar from the new Draft box e.g. including Reply, Delete, Print, Save etc, and I can't link my draft with my Contacts to enter the email address of the recipient.

Asked by diemer1 1 hour ago

Last reply by david 1 hour ago

Hard Drive Replacment

My hard drive is going to have to be replaced, how do I move everything to a new hard drive. I pay my bills from folders I have added in 'Tbird so it is imperative that … (read more)

My hard drive is going to have to be replaced, how do I move everything to a new hard drive. I pay my bills from folders I have added in 'Tbird so it is imperative that I move it all intact AND that I have access to all of it after I do manage to relocate it to a fresh hard drive. Thanks, God bless....Arthur Kelly

Asked by arthurkelly 3 hours ago

Last reply by david 1 hour ago

Checkbox for message selection

Hi there, Is there a way to get checkboxes to select messages or at least a plan to get it in a future release? I saw that there has been an add-on in the past, but not … (read more)

Hi there,

Is there a way to get checkboxes to select messages or at least a plan to get it in a future release? I saw that there has been an add-on in the past, but not maintained for some years and therefore not possible to use in newer versions. Yes, I know that you can select messages with ctrl and mouse click, but there are others in my family who are not familiar with it and reluctant to get used to it. (have used gmail for too long).

Greetings Grauer

Asked by fk123ab 3 days ago

Last reply by Matt 2 hours ago

downloaded emails automatically deleted before reading them

Suppose I see 10 incoming emails on my server (core.com). In thunderbird, when I click to download them, I see a message saying something like "downlaoding 10 emails". … (read more)

Suppose I see 10 incoming emails on my server (core.com). In thunderbird, when I click to download them, I see a message saying something like "downlaoding 10 emails". After that only 2 or 3 of them have been downloaded, the rest deleted. Help! This started happening a couple of weeks ago. I have tried downloading and re-installing Thunderbird, to no avail. Should I change my account settings?

Asked by ellisboal 2 days ago

Last reply by Matt 2 hours ago

Thunderbird account settings

I have just acquired a replacement PC and installed Thunderbird, and (as happened on previous occasions) I am unable to send emails because the outgoing server settings t… (read more)

I have just acquired a replacement PC and installed Thunderbird, and (as happened on previous occasions) I am unable to send emails because the outgoing server settings that were automatically detected are incorrect, and even feeding in those I recorded on the last occasion does not work. I have had a long conversation with somebody at Plusnet Help Desk, who agrees that the outgoing server should be mail.care4free.net and the port number should be 25, and the connection type should be SSL. He also thought that on my "Account settings" screen there should be an option "Account actions" through which I may be able to solve the problem, but this is not there. I think that last time I had this problem, some genius on this forum managed to solve it, and hope that this will again be the case!

Asked by Ian Carmalt 4 days ago

Last reply by Matt 2 hours ago

Number searchability

When I reconcile my checking account each month, it's handy to be able to search my e-mail for the amounts of transactions that I can't identify by name alone. Gmail allo… (read more)

When I reconcile my checking account each month, it's handy to be able to search my e-mail for the amounts of transactions that I can't identify by name alone. Gmail allowed me to do this. Thunderbird, for some reason, doesn't. Anytime I search for a numerical value (e.g., "36" or "9.58"), Thunderbird returns no results. Why are numeric strings not searchable? Is anyone working on this deficiency?

Asked by Catbus 1 day ago

Last reply by Matt 2 hours ago

how to retrieve received messages in Thunderbird

how to retrieve, via search, received messages in Thunderbird? when using search it only supplies me with those message which I posted myself, but these I received. … (read more)

how to retrieve, via search, received messages in Thunderbird? when using search it only supplies me with those message which I posted myself, but these I received.

Asked by Bartholo77 5 hours ago

Last reply by Matt 2 hours ago

Thunderbird

After an automatic update of my windows 11, the thunderbird has real perfomance problems! the program open very slow, it freeces permanently, that the program is not usa… (read more)

After an automatic update of my windows 11, the thunderbird has real perfomance problems! the program open very slow, it freeces permanently, that the program is not usable anymore. I have deleted Thunderbird and reinstalled but it still has the bad performance. Thunderbird on my Laptop with windows10 performance without a problem, is fast and does what it was designed for! What can I do??????????????

Asked by Wolfgang Schade 8 hours ago

Last reply by christ1 3 hours ago

  • Solved

Embedded images and photo attachments from Outlook 2016

Hi there, Just installed Thunderbird email. Before uninstalling Outlook 2016, I tried to forward some messages to Thunderbird, but Thunderbird will not show emabedded ima… (read more)

Hi there, Just installed Thunderbird email. Before uninstalling Outlook 2016, I tried to forward some messages to Thunderbird, but Thunderbird will not show emabedded images or attached photos, regardless of format (JPG, WEBP or PNG) Example: Instead of the image embedded in the email, I got this: g:20260201194950ee722ec300f042669bef9585ca10p0eu&R=1KSFSC960P76L&T=O&U=https %3A%2F%2Fimages-eu.ssl-images-amazon.com%2Fimages%2FG%2F01%2Fnav%2Ftransp.gi f&H=8QFJAA9HOQ1LXLAKNXLPWFHXGSSA&ref_=pe_109088481_1104238771_opens>

I have Original HTML in Thunderbird settings, not changed anything. How do I resolve this? I appreciate your help

Asked by zen53214 2 days ago

Answered by Matt 7 hours ago

Retrieval of deleted emails

Hi, I did something stupid. I accidentally deleted an entire year's worth of emails. I was in the process of archiving them, and mistakenly thought that the originals h… (read more)

Hi, I did something stupid. I accidentally deleted an entire year's worth of emails. I was in the process of archiving them, and mistakenly thought that the originals had been left in the inbox. I thought I needed to re-archive them, so I deleted the copies from the archive folder, and then - this is the stupid part - emptied the trash in the archive folder. When I went back to the inbox to re-archive the emails, I realized they were no longer there. I have not compacted the folder. Is there any way to recover the deleted emails?

Asked by Jim's Firefox Account 1 day ago

Last reply by david 5 hours ago

Thunderbird updates when it shouldn't

Many months ago I reported this error/bug but it remains unresolved, even though it was supposedly progressed to Mozilla. I have a desktop PC & a laptop. The problem… (read more)

Many months ago I reported this error/bug but it remains unresolved, even though it was supposedly progressed to Mozilla.

I have a desktop PC & a laptop. The problem only occurs on the laptop. I am running T/bird on ESR channel on both machines.

On the laptop, even though the settings are not to update automatically it does, reverting to the release channel. This displays the following bug!

Instead of a "Junk" and a "Spam" fold I get 2 "Spam" folders, but a closer look shows the paths as being correct, what you would expect. The folder will not rename.

Reinstalling the ESR version restores the correct folder names - UNTIL THE NEXT TIME THE PROGRAM AUTO-UPDATES when it shouldn't!

Asked by TC 1 day ago

Last reply by Agent virtuel 6 hours ago

"Reply with Template" always uses encryption, resulting in corrupted e-mail reply

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail ad… (read more)

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail address. As a result, the reply e-mail is always corrupted.

I am using Thunderbird 140.7.1esr on Windows 10.

I have attached a screenshot of what the reply e-mail always looks like.

In the Template that I am using, the "encrypt" button is not selected, and in the OpenPGP menu of the Template, the "Encrypt" menu item does not have a checkmark next to it.

Does anyone know how I can get Thunderbird to send reply e-mails without using encryption?

Asked by antifascist 10 hours ago

Last reply by antifascist 6 hours ago