My folder pane has changed where emails go

Please help me to return to normal.all my emails appear in several placs. If I could the get back to to the first download I willl be happy. as you probably see I am not… (read more)

Please help me to return to normal.all my emails appear in several placs. If I could the get back to to the first download I willl be happy. as you probably see I am not a computer person Please if you could help many thanks

Asked by Abbey 19 minutes ago

Last reply by Rick 2 minutes ago

Thuderbird

We have thunderbird loaded on two lap tops. We have three emails that we uses on each lap top. Two are working exactly the same. However the third email is removing me… (read more)

We have thunderbird loaded on two lap tops. We have three emails that we uses on each lap top. Two are working exactly the same. However the third email is removing messages from the inbox - no idea where they are going, there is not an archive folder, they are not going to trash. On the other lap top, they stay in the inbox. They are IMAP not POP. What can we do to fix this?

Asked by Johnny van Zanten 35 minutes ago

Missing Attachments after replying to emails

Hello, How do I disable the setting in Thunderbird that deletes attachments after I reply to emails? This is super frustrating and quite embarrassing when I have to ask c… (read more)

Hello, How do I disable the setting in Thunderbird that deletes attachments after I reply to emails? This is super frustrating and quite embarrassing when I have to ask clients to resend things.

Asked by info8771 4 hours ago

Last reply by Rick 57 minutes ago

  • Solved

How do I download all my messages from my on-line server (hostek.net) to my computer

How do I download all my messages from my on-line server (hostek.net) to my computer I've just installed Thunderbird on my computer, and I want to download my messages f… (read more)

How do I download all my messages from my on-line server (hostek.net) to my computer

I've just installed Thunderbird on my computer, and I want to download my messages from the server to the hard drive on my computer and delete all but the most recent from the server. I have already installed Thunderbird, I just can't find out how to download the messages.

Thanks

David

Asked by Gentle Knight 1 day ago

Answered by Gentle Knight 2 hours ago

Folders don't seem to be sycing in Unified Folder

Using Unified Folders option. Not sure what all the folders in the list represent, but these two SENT folders don't seem to be syncing. Why are these files diaplayed (&… (read more)

Using Unified Folders option. Not sure what all the folders in the list represent, but these two SENT folders don't seem to be syncing. Why are these files diaplayed (> dalewebb1@Outlook.com and subfolders). Should the stuff they contain be in the UNIFIED folders? As usual, I'm confused. Thanks,

Asked by PathMan 7 hours ago

Last reply by PathMan 3 hours ago

Local Folder mapped to Network drive not viewable

I have a laptop that updated itself and is now updated to the latest version of Thunderbird. Desktop computer is still on v.115. I have the Local Folders on the laptop se… (read more)

I have a laptop that updated itself and is now updated to the latest version of Thunderbird. Desktop computer is still on v.115. I have the Local Folders on the laptop set to use a shared folder on the desktop and locally store incoming emails on the laptop. I use the shared folder for archiving emails on the desktop. So LaptopMail is stored on D:\LocalMail on the laptop and the Local Folders is set to store files on the desktop through the private local network on a shared folder (D:\Mail-Common on the desktop hard drive) Up until today this worked almost flawlessly. When things do go sideways on an update (which happens with thunderbird more than I like) I ususally search for an answer first. Normally, I find an answer that works.

The problem is exactly as was in this post [ https://support.mozilla.org/en-US/questions/1512216#search ] The fix however didn't work for me. I cannot directly edit the Local Directory path either. The browse button still works though. Currently, D:\Mail-Common is mapped to the "N:" drive and all that is in the Local Directory path in the Local Folders settings is N:

Any more suggestions are more than welcome

Asked by fletch3 5 hours ago

  • Solved

Deleted emails keep reappearing!

When I delete emails, they do disappear from Inbox or a folder that I have stuck them in. But as soon as I click on ALL MAIL, it starts downloading all 4,000 of them aga… (read more)

When I delete emails, they do disappear from Inbox or a folder that I have stuck them in. But as soon as I click on ALL MAIL, it starts downloading all 4,000 of them again. Do I have a setting wrong? I want them to delete completely - from gmail and from my instance of Thunderbird. I've gone through them all TWICE now and deleted them, just to have them reappear and it's driving me nuts.

Asked by Laurie Be 6 hours ago

Answered by Laurie Be 5 hours ago

Getting two e-mails in Outlook

Hello After Installing Thunderbird, and adjusted the settings to receive Outlook webmail, I have decided to stay with Outlook. Only problem is that I now receive two dupl… (read more)

Hello After Installing Thunderbird, and adjusted the settings to receive Outlook webmail, I have decided to stay with Outlook. Only problem is that I now receive two duplicate emails in Outlook. Please advise How I can correct this. Thank you

Asked by biplane 2 days ago

Last reply by Rick 5 hours ago

Restore lost email folders & subfolders

Hi, About a week ago I tried to access my email in Thunderbird and got no result. After doing some research I decided to follow some advice to delete my 2 Thunderbird ac… (read more)

Hi, About a week ago I tried to access my email in Thunderbird and got no result. After doing some research I decided to follow some advice to delete my 2 Thunderbird accounts and then recreate them as 2 new accounts. I then discovered that many of my saved email folders and subfolders were missing. Is there some way to restore these folders & subfolders? Also, is there some way the restore a folder and all of its subfolder at once rather than having to restore each subfolder individually before restoring the main folder?

Asked by avecchio 1 day ago

Last reply by avecchio 6 hours ago

Unkown Organizer reminder

Hi, my name is Rob and I have been using Thunderbird now for 3 months. Love it. There is a nagging issue. I have 2 gmail accounts. They both show events in the calendar. … (read more)

Hi, my name is Rob and I have been using Thunderbird now for 3 months. Love it. There is a nagging issue. I have 2 gmail accounts. They both show events in the calendar. However one of my accounts when showing a reminder for an event, will not allow me to "Dismiss" it. Only solution is to close the dialog window. It shows the organizer as "Unknown organizer...." The other account works just fine. Any help is appreciated. Happy new year. Thx

Asked by Rob Pols 2 days ago

Last reply by Lin 6 hours ago

IMAP Comcast email

I am trying to have all my comcast emails and folders and sub-folders added to Thunderbird as a new user. At first I used POP3 and every email loaded except nothing was s… (read more)

I am trying to have all my comcast emails and folders and sub-folders added to Thunderbird as a new user. At first I used POP3 and every email loaded except nothing was sorted by folders so it's a useless mess. Then I tried to add the same email account using IMAP and at first it said permission was denied even though my comcast settings explicitly allows third parties like Thunderbird. And then when I tried multiple times to IMAP again I got an error that comcast.net was not a host name. So what steps should I do now to get all the emails and folders over on Thunderbird? Many thanks.

Asked by jafischer6 13 hours ago

Last reply by david 8 hours ago

Incoming email attachments

Whenever I get an email that says they are including an attachment, the attachment is never there. What is going on and how to I get email attachments. Any help is app… (read more)

Whenever I get an email that says they are including an attachment, the attachment is never there. What is going on and how to I get email attachments. Any help is appreciated.

Thank you

Asked by Memartha 1 month ago

Last reply by Lin 8 hours ago

folder names

the erroneous "JUNK" folder appeared correctly as "SPAM" very briefly before being changed back to "JUNK" - how can I Reserect the "SPAM" name - best option will be to al… (read more)

the erroneous "JUNK" folder appeared correctly as "SPAM" very briefly before being changed back to "JUNK" - how can I Reserect the "SPAM" name - best option will be to allow each user to change the SPAM folder to another name if wanted I just want the spam folder to be the spam folder

Asked by nomad 1 day ago

Last reply by christ1 8 hours ago

Password problems

Hello! Thunderbird keeps asking me for my password but it won't accept it. (My provider does accept it: the provider is BT - British Telecom.) Frequently I can't send ema… (read more)

Hello! Thunderbird keeps asking me for my password but it won't accept it. (My provider does accept it: the provider is BT - British Telecom.) Frequently I can't send email, when it does try to send it it takes ages: sometimes it sends, sometimes it won't. It's driving me bonkers! Can anyone help please?

Asked by ra.james@btinternet.com 16 hours ago

Last reply by christ1 10 hours ago

thunderbird not responding after a few mins of being loaded

I have been using thunderbird for a few years now on win 10. Just had to buy a new win 11 system and successfully installed it. transferred my emails, folders and conta… (read more)

I have been using thunderbird for a few years now on win 10. Just had to buy a new win 11 system and successfully installed it. transferred my emails, folders and contacts and all seemed to work fine. Now I notice that once I leave it for a few mins, it is unresponsive with just a blue circle where the curser should be. I close it and re open and all is fine again for a few mins. I have tried turning off my antivirus software and disconnecting from the internet but still the same fault. Any ideas please?

Asked by nick osborne 1 day ago

Last reply by christ1 10 hours ago

  • Solved

slow Thunderbird

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons … (read more)

I was happily using TB 78.14.0 on Mac OS 10.9.5 and I switched to using TB 140.6 on Mac OS 12.7.4, and it's now unusably slow. I've tried: troubleshoot mode with add-ons off; compacting folders; removing and renewing msf files; emptying junk and trash. Is there anything else, or is this just a failure or incompatibility of the app? I can't see that there's any antivirus app that might be interfering. Can something go wrong when you export the files from one TB into another? I would be grateful for any suggestions. Tim

Asked by Tim Hodgkinson 1 week ago

Answered by Tim Hodgkinson 1 day ago