Can't login to one of my email addresses.

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them… (read more)

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them seem to work. Please help.

Asked by redfur01702 2 days ago

Last reply by redfur01702 7 minutes ago

Suddenly TB won't let me snooze or dismiss calendar reminders

Hi, am not finding anything helpful in the support area, so hoping someone can help me solve. When a calendar reminder pops up, and I try to snooze or dismiss, I get this… (read more)

Hi, am not finding anything helpful in the support area, so hoping someone can help me solve. When a calendar reminder pops up, and I try to snooze or dismiss, I get this message:

Status Code: 2,147,500,037, null

Server Replied with 400 If you’re seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view.

Thing is, I do want to add and edit events, so I have no other options and the reminder keeps popping up every couple of minutes it seems. Any help resolving is appreciated. Thx!

Asked by John Locke 1 month ago

Last reply by John Locke 28 minutes ago

  • Solved

outgoing mail from Thunderbird is sent but never arrives

Hello, I just moved my email host from Microsoft to Bluehost and I am having trouble getting Thunderbird set up correctly. I can send and receive from Bluehost webmail, a… (read more)

Hello, I just moved my email host from Microsoft to Bluehost and I am having trouble getting Thunderbird set up correctly. I can send and receive from Bluehost webmail, and I can receive in Thunderbird, but not send. I can reply successfully, but all sent mail from Thunderbird shows as sent but never arrives.

I am running Windows 10 and using Thunderbird 140.7.1esr

Any help would be great. Thank you!

John

Asked by johnk311y2020 3 days ago

Answered by johnk311y2020 2 days ago

Stop copying emails to "All Mail" folder

Please Please Please advise how to modify settings to stop copying emails to "All Mail" folder. There are nearly 14K emails in that folder, and it's killing my capacity,… (read more)

Please Please Please advise how to modify settings to stop copying emails to "All Mail" folder. There are nearly 14K emails in that folder, and it's killing my capacity, I'm getting warnings, etc. Yes, I'm using Gmail.

Yes, I have unsubcribed from it, starting from my account name → Subscribe → unchecked [Gmail] All Mail. To no avail...

Of course, I do not want to delete mails I have saved in my hundreds of other folders. My mail goes back 25+ years, and I want to keep those archives.

Thank you Thank you Thank you!

Asked by michael73gardner 1 hour ago

Last reply by david 33 minutes ago

Sorry what do you mean by subject? Confused already!

Sorry but I find carrier pigeons easier than computers and no I don't have any. I am trying to get a second email account sorted as the first one has been disconnected (o… (read more)

Sorry but I find carrier pigeons easier than computers and no I don't have any. I am trying to get a second email account sorted as the first one has been disconnected (old supplier) even though new emails sent to the old address show up on thunderbird. Online advice on how to do this does not work, as the information that should be on screen is not there. Oddly enough the new email address has allowed me here, does this mean that the new email address is now working? Many thanks

Asked by miles.worron 2 days ago

Last reply by david 49 minutes ago

Message retention policy for folders

When a message is removed from a folder via that folders' Retention Policy, I assume the message is permanently deleted. Is it possible for that message instead to go to… (read more)

When a message is removed from a folder via that folders' Retention Policy, I assume the message is permanently deleted. Is it possible for that message instead to go to Trash? Thank you.

Asked by DSGraham 52 minutes ago

Thunderbird-created Google Calendar invites neither include an automatic Google Meet link nor record the sender as an accepted attendee (so the sender receives no reminders unless they manually accept the event)

Google calendar invite created in Thunderbird lacks Google Meet link and sender acceptance is off by default . Given: A user with a personal Google account; and Us… (read more)

Google calendar invite created in Thunderbird lacks Google Meet link and sender acceptance is off by default .

Given:

  • A user with a personal Google account; and
  • User has enabled Google Calendar setting Automatically add Google Meet video conferences to events I create; and
  • The user’s Google calendar is added to Thunderbird using instructions in https://support.mozilla.org/en-US/kb/using-lightning-google-calendar; and
  • The user creates an event with at least one guest in Thunderbird;
  • The user has 30 min default notifications in TB enabled.

When:

  • User creates a meeting invite with at least one guest and Thunderbird saves/sends the event to Google Calendar via its current integration

Then:

  • No Google Meet link is attached to the event in Google Calendar; and
  • Google Calendar does not record the event creator as an accepted attendee; and
  • As a result the event creator does not receive reminders unless they manually accept the invitation by logging into Google account online.

Expected behavior:

  • Google Meet link is automatically included in Events with at least one guest;
  • The event shows in TB as accepted by the sender by default;
  • The sender is reminded in TB before the meeting as per default reminder settings;

Note: As it stands, I cannot use TB for creating online meeting with guests, as it includes no links for meetings, and no reminders. It is only useful for reading google calendar but not for creating or updating meeting events.

Asked by Music4253 1 hour ago

  • Solved

Thunderbird on desktop does not see Exchange 365 Junk mail folder

I am using Thunderbird 147.0.1 connected to an Exchange 365 service using web access. All folders except Junk are listed on the left hand pane and are synchronising to l… (read more)

I am using Thunderbird 147.0.1 connected to an Exchange 365 service using web access. All folders except Junk are listed on the left hand pane and are synchronising to local storage.

When I go to 'Account Settings', 'Synchronisation and storage, 'Advanced' the Junk mail folder is not listed as available for se;ection.

How do I enable the junk folder to be available locally? Many thanks for ant assistance.

Asked by robin69 3 hours ago

Answered by david 2 hours ago

  • Solved

download all (or partial) emails from gmail as quota too large

Hi, I have used "takeout" years before but not one of these. https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&g… (read more)

Hi, I have used "takeout" years before but not one of these.

https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOdIBCTE5NzE5ajBqMagCALACAA&sourceid=chrome&ie=UTF-8

Can I keep folder integrity using one of these? And how if not obvious.

Quota is high.

Thanks

Asked by DrDOS 16 hours ago

Answered by DrDOS 2 hours ago

OSX Thunderbird - mozDraggedFiles folder (bug2015405)

Since a few weeks ago every time I try to drag an email from the inbox to a folder (I'm not ever trying to drag it out of Thunderbird), if I falter with the mouse or try … (read more)

Since a few weeks ago every time I try to drag an email from the inbox to a folder (I'm not ever trying to drag it out of Thunderbird), if I falter with the mouse or try to drag it a second time I get dialog box asking if I want to replace a file that already exists in the "mozDraggedFiles" folder. e.g.:

 CONFIRM
 /var/folders/4g/sjfdskjgdsklfi098ds09jsejre/T/mozDraggedFiles/<subject_of_email>.eml Already exists do you want to replace it? Y/N

Clearly a temp folder for stored copies of emails before they get moved/copied somewhere.

There's a similar bug reported here: https://bugzilla.mozilla.org/show_bug.cgi?id=1983616

Which links to another couple of bugs, but all are talking about dragging files to desktop or other location but not about dragging them within the program.

Presumably once a dragged email reaches it's destination the copy in the mozDraggedFiels folder ought to be cleared right? I wonder why that has changed recently, I'm pretty sure I haven't had this issue before.

Also to make matters worse when the dialog box comes up, it is only displayed locally to the machine to screens connected directly to it and if I am remoting in with share screen or something like jump desktop the machine essentially hangs/disconnects until the dialog box is closed!

Anyone else getting this ?

I'm on OSX 15.1 and Thunderbird143.0.1 (aarch64) R.

Asked by ralph.mozilla 4 months ago

Last reply by Wayne Mery 3 hours ago

Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

My computer suddenly started the above error message for multiple programs. The local computer shop was able to sort out what appeared to be the root cause and that reco… (read more)

My computer suddenly started the above error message for multiple programs. The local computer shop was able to sort out what appeared to be the root cause and that recovered some things but I still needed to reinstall a number of programs.

The program I am terrified of reinstalling is Thunderbird. All my emails on five email accounts since 2011 are stored in TB and I naturally do not want to lose any of them.

The major problems are the computer is running Win7 Enterprise and I am 82 years old so I am prone to needing things spelt out in greater detail than many others.

Can anyone provide a way to reset the program permissions (preferable) or identify the best way to reinstall and still access all my historic emails?

Thank you

Asked by Just me 16 hours ago

Last reply by david 3 hours ago

  • Solved

Inbox area/list empty, but says I have messages

My emails were all working (accounts were setup fine). Then, recently, when I opened Thunderbird, the main area (where my messages are displayed) is empty. If I choose an… (read more)

My emails were all working (accounts were setup fine). Then, recently, when I opened Thunderbird, the main area (where my messages are displayed) is empty. If I choose another folder, still empty. BUT, the folders all say that there are messages in them (see the attached screenshot)

I have tried the following... 1. Opening Thunderbird in Troublshooting mode: This works, and the messages appear. But I don't want to have to open troubleshooting mode every time. 2. I have ZERO extensions installed, so asking to disable them obviously wont do anything. 3. I have tried to repair the folders (I have tried to repair the default inbox folder, and then tried to repair them all ... nothing worked). 4. I have backed up my thunderbird files, and tried reinstalling Thunderbird. Still didn't work. 5. I tried these three steps ... https://www.mboxtooutlook.org/blog/thunderbird-inbox-missing-emails.html Didn't work either.

Any other suggestions?

Asked by dj 16 hours ago

Answered by Mapenzi 5 hours ago

File / Empty Trash

What is the function of File / Empty Trash? Will it empty trash in all mail accounts or only the selected? If I select Blogs & News feeds will File / Empty Trash empt… (read more)

What is the function of File / Empty Trash? Will it empty trash in all mail accounts or only the selected? If I select Blogs & News feeds will File / Empty Trash empty read posts there as well? Empty Trash is a bit unclear.

Asked by johannes 9 hours ago

Last reply by david 3 hours ago