Thunderbird Community Forum

Hello, I've been happily using Thunderbird for a few years now. Since yesterday, I have been unable to send emails in Thunderbird, but I can receive them. I can send emails directly through my Skymesh Webmail, but in Thunderbird when I try to send an email, I get the following notification, even if I am sending it to only one recipient. Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Insufficient system storage. Please help. Regards, Judy Osborne 15th January 2026 osborne1@bordernet.com.au

I have added a contact on my Iphone. How long will it take to propagate to Thunderbird email on my windows laptop? Is there a way to force the check of updated/added contacts/email addresses?

I use Thunderbird 115.18.0 on a Windows 7 machine. I wish to transfer all my Thunderbird data to a machine running Linux Mint 21.3 which has Thunderbird 128.12.0esr. I have not been successful after many tries. Could this be because the Thunderbird revisions are different? If so, can I get 115.18.0 to install on my Mint machine? If not how should I proceed? I have already tried creating a new .thunderbird directory with ********.default directory from the other machine. I have also tried a new .thunderbird directory with a the ********default-release directory as directed by one site.

Is there anyway of completely installing Thunberbird on a different drive and not have any stuff including symlinks in the users home directory?

Installing Thunderbird on a different drive/location is documented and straight forward but it insists on putting stuff in the users home directory C:\Users\<user>\AppData\ .

The problem can be fixed by using copying everything Thunderbird related in the C:\Users\<user>\AppData\ to the other drive and use symlinks from C:\Users\<user>\AppData\ directory to its new location. Thunderbird seems to be ok with symlinks.

i am crying here i have changed my password for Comcast several times but i think ih ave screwed up The smtp server i am not sure wast do do there this is what i have can yu please tell me what to do please help i t will not et me send please

Thunderbird has managed to keep all the message headers however the body of EVERY email is now empty. I had archives of email going back to the 80's and it's all gone. I tried to import backups again but TB throws away the body of the messages.

Note that there are many different email address formats in use from regular TCP/IP, XNS, UUCP, Mainframe 8.8, and others. The headers are there and show the addresses but the content is totally empty for every message.

Before TB gets a hold of them, I can read them so I know the data is there and it is TB that is removing it.

Please help

In earlier versions, the calendar list button appeared in the left sidebar, so I could decide which calendars to display and change the default color. But I can't find this now. How can I change an existing calendar?

Hi Thunderbird, At the weekend we accidentally completely deleted some Gmail emails from Apple Mail . These were also deleted from Thunderbird (2 Gmail accounts) on our PC. We recovered the emails, in the process having to change my Google Password. Whilst the deleted emails returned, one Thunderbird Gmail account was not receiving new incoming emails. (one account is) The emails are arriving as normal into Gmail. After various unsuccessful attempts to to connect to the server I deleted the defective Gmail account from Thunderbird, using the Red Button in account settings, hoping to then be able to reinstall it as a new account. When I attempt to reinstall the now "deleted" account I get the yellow "Unable to log in at Server" message. . The password I am using to add the account is the same as the one I use to sign into that account on Gmail (set on Monday), but it does not seem to be working on TB. I tried the trick of not putting in the password when setting up the new account but this did not work either. I am using TB 140.6.0esr Any suggestion please John

Several days ago we inadvertently deleted batches of emails from our two Thunderbird Gmail accounts on our PC and Apple devices. The lost emails were duly recovered but only after having to change my Google password. However one of our Thunderbird Gmail account will not download any new messages coming in. Ultimately we deleted that account from Thunderbird, intending to reinstall it. We deleted the account by pressing the Red button in account settings. We confirmed that messages are received to Gmail's Web page Inbox Now when I attempt to reinstall the account and press Add Account, I get the UNABLE TO LOG IN AT SERVER MESSAGE shown below. The "Your Full Name" I am putting in is the name on the Google account deleted from Thunderbird, and the password I have tried is my new Google password. I have tried the process of not adding in the password until requested to do so but this did not work either. Any suggestions please?

Thunderbird message header pane is so large that I can't read messages. The top 2/3rd of my screen has the list of messages, header bar, files, etc. The bottom 1/3 is for the actual email message, but the header takes up nearly half of that with just the "From", "To", and "Subject lines taking up more than half of that space. Depending on the text of the html message, sometimes I can only read one line at a time, which makes it difficult to actually comprehend a message while scrolling, particularly if it's a long message. I can't resize it to make it larger, though I can make it smaller. My eyesight isn't quite as good as it used to be so I use a larger font than I used to, ie: 12pt rather than 10pt, and that makes it worse. Any suggestions?

Hi im trying to setup auto filtering for my IMAP account. The IMAP account already moves files to subfolders. But i still need to apply my custom auto filtering to them aswell.

This old post (https://www.thunderbird-mail.de/lexicon/entry/70-filter-erstellen-und-verwenden/) says it works with `mail.imap.filter_on_new` set to true. (It does not work for me!)

While this newer post (https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters) says it doesnt.

Am i doing things wrong? Is it bugged? Is there no way to do it?

Thanks in advance! :D

Hello everybody. Since today or yesterday, my Thunderbird has stopped refreshing the list of messages. The number of new/unread messages in the Inbox and other folders is shown and updated right but the main window with the list of the messages does not get refreshed and only shows the last message from couple days ago.

I've tried to follow a bunch of guides and ideas (repairing folder, deleting .msf files...) and even removed the account and tried adding it again. The list of folders is right but now there are no messages at all. All folders look empty.

I've found out that in the folder on the disc where there are supposed to be the "INBOX.msf" and "INBOX" files, that the "INBOX" file without the file type is missing. And it's the same with every message folder, there are only .msf files on my PC where I removed and re-added the account. On my laptop, the "INBOX" file still exists but does not get updated.

This thing is happening with only one of my e-mail accounts, the others get updated fine and new messages are shown. It is IMAP server, imap.atlas.cz, Port 993, SSL/TLS with a password.

Can anyone help please?

I get a notification that includes this message when I try setting up my outlook account and this prevents me from getting mail to my email in Thunderbird, not past or new emails show up and I can only view an empty inbox, contrasting my other emails which work perfectly fine.

When I try setting up my email It says my username or password is wrong when it isn't and when it input, and that I have to put in my login. I put my login in and it says my username and password are incorrect even though my login info is correct I don't know what's going on, the error info isn't very helpful.

I am not getting specific emails from ' Marcie Tilton Fabrics' . She sends 2 per day. I haven't gotten them for a couple months. I WANT THEM! I've called her company; I've resubscribed.

They are not in my bulk file.  Where are they?

They do not appear on my Thunderbird (PC- Mozilla), on my I-pad (Apple), on my phone(Samsung)

I hope you can help.

I was using Thunderbird Portable 136.0.1, from Portableapps.com . I then upgraded it to Thunderbird 146.0.1, by following Portableapp's instruction of installing the Portableapp 146 version to the same path of the old installation.

I then I added an Office365 Business email account to Thunderbird, but there was a problem with the SMTP configuration. I tried to change it, but then I found out that there's something wrong with my Account Settings for all accounts; they don't save the changes.

Let me explain: if I right click an account and choose "Settings", a new tab opens [image 1]. Whatever changes I make there, to "Account Name", "Your name", "Color", etc. don't get saved; as soon as I switch to another account and come back they are gone.

This also applies for "Edit outgoing server..." at the bottom. It always reverts to "Default server" and then every time I want to send an email I must change the default SMTP settings to the right settings of that specific account.

The "Delete" button for deleting the account also doesn't work, if I click it nothing happens.

Interestingly, if I switch to "Server settings" or "Copies and folders" the changes there do get saved and are displayed correctly for the different accounts.

What can I do to solve this? I already tried Troubleshooting Mode to no avail. I am currently trying to install Thunderbird Portableapp to a different folder, how can I then import all local folders and accounts to this new install?

after a wordpress and thunderbird upgrade we can nolonger email invoices to our customers

we think maybe a password and or a port issue

please help

Jay Moore [edited phone# from public community support forum] [edited] @transmissioncrafters.com

I'm using Thunderbird 140.6.0esr (aarch64) on a 2024 14" MacBok Pro running MacOS 15.7.3 (24G419).

I manage fourteen email addresses, with most of the traffic going to one primary account, either by direct addressing or forwarders from others of the addresses. Maybe not the most efficient setup, but it means I don't have to scan 14 different inboxes to find the messages I most need.

I currently use ±89 filters on this primary account to file messages in a LOT of mailserver-based folders, and a few folders on the laptop. ±90% of the traffic gets filed in server-based folders so I can use any device to access message history. (I should probably note that these filters and message-threading don't always play nice together.)

For a long time, one of the message filters I'll call "Filter BS" successfully filed specific messages in "Folder BS," a server-based folder 2 levels below the inbox. Folder BS also has 2 levels of sub-folders within it for annual and monthly filing.

Some time ago, I began to have problems with messages of many kinds (subjects/sources/etc.) going missing. Eventually, I searched and found them in Folder BS. In response, I deleted Filter BS, looked for but didn't find other filters responsible for these unexpected results, and managed incoming BS-related messages manually. But despite Filter BS having been deleted, non-BS-related messages still get "lost," meaning incorrectly filed in Folder BS, which is acting like a rogue black hole, sucking up everything that gets too close. I have not been able to identify any criteria for what turns up in Folder BS beyond "lots of stuff that doesn't in any way belong there."

Speculating that something's "off" with the BS folder's directory in a way that would be nearly impossible to fix, I'm trying to figure out the least inconvenient, least risky way to solve the problem.

Not knowing other ways I might compound the problem by making big moves with the MANY messages archived in the BS folder's 7 annual subfolders and their 12 each subfolders; and not knowing how to back up server-based in-box sub-folders, I'm stuck at an impasse.

How should I proceed?

Thanks in advance for any input.