Thunderbird Community Forum

I need to know how to enter a new password. My original Thunderbird account was eliminated. My Mac was hacked and in the process of cleaning my laptop, Thunderbird was erased. Also, I have more than one email address. They were all listed and available on my original Thunderbird account. Thank you for your help. [edited email from community support forum] @fulltiltliving.com

Whenever I open Thunderbird on my desktop, I get a message that "FileLink Provider from WEBDAV is not properly configured," or something like that (hard to write it down when it just flashes on the screen for a few seconds!).

I have no idea what that means. I may have used FileLink in the dim dark past, but I don't recall what it's even for, let alone what to do about this error message, if anything.

Shall I just ignore it, or is there something I should do to resolve the matter? Thanks!

I have several different local calendars set up in my Thunderbird. I want to unsubscribe to a specific one. When I select "Unsubscribe from Selected Calendar" from the Events and Tasks drop down, the Calendar selected is not the one I want to subscribe from. How do I select the Calendar I want to unsubscribe from prior to selecting that menu option. I have searched through the forums and have found references to opening a Calendar tab and right clicking on the left pane to select a Calendar. When I right click on the Calendar tab, I just get the options to Open in New tab or close the current tab. I'm not understanding something and I'd appreciate any clarification on this step. I am including a screen shot that shows the Unsubscribe screen. The calendar that is selected is my Google calendar, but I don't want to unsubscribe from Google. I want to unsubscribe from a duplicate local calendar. How do I do that?

 Thanks!

I upgraded to TB v115.10.1 and find it somewhat difficult versus previous app.

My problem is the same as with previous versions - I cannot resize the message pane. On Classic View left pane I have 20+ email accounts listed. On top right pane I have the inbox for a selected email account and takes 1/2 of window. On bottom right pane, the individual message displays with header and takes the other 1/2. The message pane height size can be reduced with mouse but not increased. I want it to take at least 3/4 of right pane to make previewing emails easier.

In older versions it was possible to do this but not for several years. Any suggestions as to how to edit the settings? Nothing seems to be available that I can see.

 Thanks!

new computer signed in by mistake using personal email i need it to be [edited]@charliesgarage.us how do i fix it how do i remove my personal email and put business one

Hello! I want to set up TBird to: 1) Get all my messages and attachments stored locally, and... 2) Remove *most* of the above from gmail's server to avoid the data limit, but... 3) Keep, perhaps some months or a year of activity on gmail's server so I can access recent items from wherever.

Questions: 1) I have 10s of thousands (more?) of msgs, many with attachments. Is it better to just set up TBIrd and let it grab all the messages, or start by using Google TakeOut? 2) I presume I use IMAP vs. POP? 3) To preserve messages on my harddrive, I could archive to a local folder. Then I could safely delete those same messages on the gmail web interface? 4) If this turns into a disaster, can I just remove the entire account from TBird without suffering a loss of my entire email history? 5) Any insurance maneuvers to prevent the disaster of accidentally losing my entire email history while attempting to set this up? (Obviously will need to be religious about backing up my own system, though keeping a year of email on the gmail server offers a bit of insurance once the set up is successful.)

I am really hoping to avoid creating a unholy mess of my email/spending a week trying to fix it. (Indeed, I have avoided this project for years for this reason, but I really, really want to do this.)

Good afternoon! Can you tell me how I can transfer the entire contents of one mailbox to another at once, both mailboxes are in the same email client, but there are a lot of folders and subfolders... I would greatly appreciate your help.

For some time now many users have actively been requesting a domain based filter in tbird's incoming mail system. Is there some reason why Mozilla considers this the ultimate sin or such? I know that with a few email accounts across different servers not all of them allow me to request the filtering from them. Why not just make an all account filter for the program that refuses to accept anything from "@digitalvoice.skin" if I enable it? It would simplify my daily mail load. I would certainly not worry too much about it deleting things I actually want that are coming in on a daily basis such as this picture:

i was trying to change my password to correspond with my other server so i thought changing my password was just to do that but i removed even the primary one that was made 15 years ago and do not have it written down . so now i cannot open up my thunderbird emails or send anything because i do not know the primary password and you guys do not show anywhere i can change that without knowing my primary. which is a joke.

My TB 147.0.2 Release channel is using excessive amounts of memory. Below is the memory usage data.

Previously I was on the ESR channel for many years. Also I originally used the Lightning calendar plug.

What I'm seeing is that when TB starts the memory usage is high. If I check at another time on the same day it is sometimes only around 250-350MB.

I've tried suggest options like reducing data in Local Folders (on a separate data drive) but to no avail. As I type now TB memory usage is now only 286.4MB. However rest assured in a while this will jump back to over 3GB and it has an is now 3,151.4MB.

I don't see this on another 2 PCs. One is setup with Locals Folders and the other is just the mail Inbox and sub folders. The only other difference is that the PC with this TB installation also has one Newsgroup server configured.

There surely has to be a bug somewhere causing these excessive memory usages.

Main Process (pid 13380) Explicit Allocations

3,313,474,259 B (100.0%) -- explicit ├──3,179,427,220 B (95.95%) ── heap-unclassified ├─────38,393,176 B (01.16%) ++ window-objects ├─────38,283,520 B (01.16%) ++ js-non-window ├─────23,911,654 B (00.72%) ++ startup-cache ├─────11,605,760 B (00.35%) ++ storage ├──────5,005,920 B (00.15%) ++ images ├──────4,031,040 B (00.12%) ++ threads ├──────2,866,272 B (00.09%) ++ layout ├──────2,273,616 B (00.07%) ++ script-preloader ├──────1,422,800 B (00.04%) ── icu ├──────1,083,184 B (00.03%) ++ xpconnect ├────────917,568 B (00.03%) ++ dom ├────────704,416 B (00.02%) ++ atoms ├────────627,133 B (00.02%) ++ preferences ├────────546,544 B (00.02%) ++ gfx ├────────360,720 B (00.01%) ++ cycle-collector ├────────328,720 B (00.01%) ++ telemetry ├────────318,528 B (00.01%) ++ phc ├────────312,608 B (00.01%) ++ fog ├────────305,312 B (00.01%) ++ url-preloader ├────────212,528 B (00.01%) ++ network ├────────212,480 B (00.01%) ++ string-bundles ├────────166,128 B (00.01%) ++ data-storage ├─────────80,048 B (00.00%) ── profiler/profiler-state ├─────────42,356 B (00.00%) ── skia-font-cache ├─────────19,024 B (00.00%) ++ xpcom ├─────────10,064 B (00.00%) ── memory-reporter-manager ├──────────3,312 B (00.00%) ── xul-prototype-cache/other ├──────────1,904 B (00.00%) ── cookie-service ├────────────624 B (00.00%) ── history-links-hashtable ├─────────────80 B (00.00%) ── cert-storage/storage ├──────────────0 B (00.00%) ── maildb/database(UNKNOWN-FOLDER) ├──────────────0 B (00.00%) ── media/libogg ├──────────────0 B (00.00%) ── spell-check └──────────────0 B (00.00%) ++ webgl

Other Measurements

140,737,488,289,792 B (100.0%) -- address-space ├──138,527,509,839,872 B (98.43%) ── free(segments=402) ├────2,206,026,694,656 B (01.57%) ++ reserved └────────3,951,755,264 B (00.00%) ++ commit

273,510,400 B (100.0%) -- decommitted ├──269,578,240 B (98.56%) -- heap │ ├──268,451,840 B (98.15%) ── decommitted │ └────1,126,400 B (00.41%) ++ unused-pages └────3,932,160 B (01.44%) ── js-non-window/gc-heap/decommitted-pages

5,245 (100.0%) -- event-counts └──5,245 (100.0%) ++ window-objects

1 (100.0%) -- extensions └──1 (100.0%) ── Extension(id=default-theme@mozilla.org, name="System theme — auto", baseURL=moz-extension://d69e3532-324c-43f3-959c-7bc3f6aad1c5/)

3,580,661,760 B (100.0%) -- heap ├──3,311,083,520 B (92.47%) -- committed │ ├──3,272,606,352 B (91.40%) ── allocated │ ├─────28,273,376 B (00.79%) ── bookkeeping │ ├──────8,202,000 B (00.23%) ++ bin-unused │ ├──────1,785,856 B (00.05%) ── unused-pages/dirty │ └────────215,936 B (00.01%) ── waste └────269,578,240 B (07.53%) ++ decommitted

4,942,128 B (100.0%) -- images └──4,942,128 B (100.0%) -- content

  ├──4,934,128 B (99.84%) ++ vector
  └──────8,000 B (00.16%) ++ raster/used

19 (100.0%) -- ipc-channels ├───3 (15.79%) ── PBackgroundParent ├───3 (15.79%) ── PProfilerParent ├───1 (05.26%) ── PAPZInputBridgeChild ├───1 (05.26%) ── PBackgroundStarterParent ├───1 (05.26%) ── PCanvasManagerChild ├───1 (05.26%) ── PCompositorManagerChild ├───1 (05.26%) ── PContentParent ├───1 (05.26%) ── PGPUChild ├───1 (05.26%) ── PImageBridgeChild ├───1 (05.26%) ── PProcessHangMonitorParent ├───1 (05.26%) ── PRDDChild ├───1 (05.26%) ── PRemoteWorkerDebuggerManagerParent ├───1 (05.26%) ── PRemoteWorkerServiceParent ├───1 (05.26%) ── PVRManagerChild └───1 (05.26%) ── PVsyncBridgeChild

20 (100.0%) -- ipc-channels-peak ├───3 (15.00%) ── PBackgroundParent ├───3 (15.00%) ── PProfilerParent ├───2 (10.00%) ── PAPZInputBridgeChild ├───1 (05.00%) ── PBackgroundStarterParent ├───1 (05.00%) ── PCanvasManagerChild ├───1 (05.00%) ── PCompositorManagerChild ├───1 (05.00%) ── PContentParent ├───1 (05.00%) ── PGPUChild ├───1 (05.00%) ── PImageBridgeChild ├───1 (05.00%) ── PProcessHangMonitorParent ├───1 (05.00%) ── PRDDChild ├───1 (05.00%) ── PRemoteWorkerDebuggerManagerParent ├───1 (05.00%) ── PRemoteWorkerServiceParent ├───1 (05.00%) ── PVRManagerChild └───1 (05.00%) ── PVsyncBridgeChild

8 (100.0%) -- js-helper-threads ├──8 (100.0%) ── idle └──0 (00.00%) ── active

47,463,752 B (100.0%) -- js-main-runtime ├──17,759,904 B (37.42%) ++ realms ├──16,789,232 B (35.37%) ++ zones ├──11,440,056 B (24.10%) ── runtime └───1,474,560 B (03.11%) ++ gc-heap

11,691,152 B (100.0%) -- js-main-runtime-gc-buffers ├──11,270,624 B (96.40%) ── used ├─────218,656 B (01.87%) ── free └─────201,872 B (01.73%) ── admin

24,379,392 B (100.0%) -- js-main-runtime-gc-heap-committed ├──20,174,072 B (82.75%) ++ used └───4,205,320 B (17.25%) ++ unused

20 (100.0%) -- js-main-runtime-realms ├──13 (65.00%) ++ system └───7 (35.00%) ++ user

21 (100.0%) -- message-manager └──21 (100.0%) -- referent

  ├──10 (47.62%) -- child-process-manager
  │  ├──10 (47.62%) ── strong
  │  └───0 (00.00%) -- weak
  │      ├──0 (00.00%) ── alive
  │      └──0 (00.00%) ── dead
  ├───6 (28.57%) -- parent-process-manager
  │   ├──6 (28.57%) ── strong
  │   └──0 (00.00%) -- weak
  │      ├──0 (00.00%) ── alive
  │      └──0 (00.00%) ── dead
  └───5 (23.81%) -- global-manager
      ├──5 (23.81%) ── strong
      └──0 (00.00%) -- weak
         ├──0 (00.00%) ── alive
         └──0 (00.00%) ── dead

1,924 (100.0%) -- observer-service └──1,924 (100.0%) ++ referent

868 (100.0%) -- observer-service-suspect ├──437 (50.35%) ── referent(topic=xpcom-shutdown) ├──225 (25.92%) ── referent(topic=memory-pressure) └──206 (23.73%) ── referent(topic=last-pb-context-exited)

363 (100.0%) -- preference-service └──363 (100.0%) ++ referent

0 (100.0%) -- queued-ipc-messages └──0 (100.0%) ── content-parent(Browser, pid=2140, open channel, 0x228780fb828, refcnt=35)

147,366 B (100.0%) -- shared-string-bundles ├───65,420 B (44.39%) ── SharedStringBundle(url="chrome://global/locale/dom/dom.properties", shared=true, refCount=2, sharedMemorySize=65420) ├───24,560 B (16.67%) ── SharedStringBundle(url="chrome://global/locale/layout/htmlparser.properties", shared=true, refCount=2, sharedMemorySize=24560) ├───22,528 B (15.29%) ── SharedStringBundle(url="chrome://global/locale/security/security.properties", shared=true, refCount=2, sharedMemorySize=22528) ├───11,830 B (08.03%) ── SharedStringBundle(url="chrome://necko/locale/necko.properties", shared=true, refCount=2, sharedMemorySize=11830) ├────7,420 B (05.04%) ── SharedStringBundle(url="chrome://global/locale/css.properties", shared=true, refCount=2, sharedMemorySize=7420) ├────6,190 B (04.20%) ── SharedStringBundle(url="chrome://global/locale/layout_errors.properties", shared=true, refCount=2, sharedMemorySize=6190) ├────2,756 B (01.87%) ── SharedStringBundle(url="chrome://global/locale/commonDialogs.properties", shared=true, refCount=2, sharedMemorySize=2756) ├────2,358 B (01.60%) ── SharedStringBundle(url="chrome://global/locale/printing.properties", shared=true, refCount=2, sharedMemorySize=2358) ├────2,174 B (01.48%) ── SharedStringBundle(url="chrome://global/locale/layout/HtmlForm.properties", shared=true, refCount=2, sharedMemorySize=2174) ├────1,488 B (01.01%) ── SharedStringBundle(url="chrome://global/locale/mathml/mathml.properties", shared=true, refCount=2, sharedMemorySize=1488) ├──────246 B (00.17%) ── SharedStringBundle(url="chrome://branding/locale/brand.properties", shared=true, refCount=2, sharedMemorySize=246) ├──────226 B (00.15%) ── SharedStringBundle(url="chrome://global/locale/xul.properties", shared=true, refCount=2, sharedMemorySize=226) └──────170 B (00.12%) ── SharedStringBundle(url="chrome://global/locale/svg/svg.properties", shared=true, refCount=2, sharedMemorySize=170)

28,598,376 B (100.0%) -- window-objects ├──16,114,528 B (56.35%) ++ dom ├──12,432,968 B (43.47%) ++ layout └──────50,880 B (00.18%) ── property-tables

          262,144 B ── font-list-shmem
                0 B ── gfx-textures
                0 B ── gfx-textures-peak
                0 B ── gfx-tiles-waste
                  0 ── ghost-windows
                0 B ── gpu-committed
                0 B ── gpu-dedicated
                0 B ── gpu-shared
    3,272,606,352 B ── heap-allocated
        1,048,576 B ── heap-chunksize
                  0 ── imagelib-surface-cache-already-present-count
          304,880 B ── imagelib-surface-cache-estimated-locked
          314,928 B ── imagelib-surface-cache-estimated-total
                 85 ── imagelib-surface-cache-image-count
                 52 ── imagelib-surface-cache-image-surface-count
                 85 ── imagelib-surface-cache-locked-image-count
                 45 ── imagelib-surface-cache-locked-surfaces-count
                  0 ── imagelib-surface-cache-overflow-count
                  0 ── imagelib-surface-cache-table-failure-count
                  7 ── imagelib-surface-cache-tracked-cost-count
                  7 ── imagelib-surface-cache-tracked-expiry-count
                  0 ── imagelib-surface-cache-tracking-failure-count
          454,656 B ── js-main-runtime-temporary-peak
                  8 ── js-main-runtime-zone-count
    3,386,552,320 B ── private
    3,497,312,256 B ── resident
    3,369,873,408 B ── resident-unique
       29,638,345 B ── shmem-allocated
        2,612,339 B ── shmem-mapped
        6,256,466 B ── system-heap-allocated
2,209,978,449,920 B ── vsize

70,172,792,717,312 B ── vsize-max-contiguous

                0 B ── wasm-runtime
                  0 ── webgl-buffer-count
                0 B ── webgl-buffer-memory
                  0 ── webgl-context-count
                  0 ── webgl-renderbuffer-count
                0 B ── webgl-renderbuffer-memory
                  0 ── webgl-shader-count
                  0 ── webgl-texture-count
                0 B ── webgl-texture-memory

End of Main Process (pid 13380)

I moved to a new computer and successfully transferred my gmail account by moving the old profile to the new computer. But Yahoo would not connect.

I checked the setup: servers, ports and security. Using oAuth2. I deleted cookies and tried everything again.

Then I deleted the yahoo account (transferred when I moved my Thunderbird profile to my new computer). Now I can’t add it back. I have tried both imap and pop. Nothing works.

I have no problem logging in with the yahoo phone app, or Firefox. I have tried inputting a yahoo generated app password on both the new account setup and on the yahoo popup.

Yahoo account setup is looping, or hanging on the “checking password…” stage.

Opened up a Microsoft Office 365 account for emails. Everything worked yesterday. Today I turned my computer on and emails downloaded. Later I tried to send an email and it gave me an error message: Enter your password for [edited]@thechartstore.com on outlook.office365.com: I re-enter the password and it still will not send. I checked to see what password is saved in Thunderbird and it is the correct one. This email is working: [edited]@mymetronet.net for correspondence via email. Thanks for any assistance.

My sent folder used to work fine. I have an IMAP account. Everything else seems to work fine. However, when I send a message now, it doesn't get put in the sent folder. The weird part is that when I look in the K-9 app on mobile, the messages are there in the sent folder. It's just in TB that it seems they aren't syncing anymore. The messages just stop on 2/14.

I did research and messed around in the settings. It is subscribed, I didn't change anything to make it not work. The messages it seems should be sent to the folder (and it seems they are, TB just won't see them). I've removed and added the account again, updated TB, restarted it, etc. Nothing worked.

Any suggestions? Has this issue happened before? If you need any more details, just let me know.

Even though I have created a main password I find that I suddenly I can open the application and view accounts and even security info, without putting it in anyway.