Account Security

Last week I received an email from Mozilla notifying me about suspicious activity on my Firefox account. It automatically signed out of my Firefox account and forced me t… (read more)

Last week I received an email from Mozilla notifying me about suspicious activity on my Firefox account. It automatically signed out of my Firefox account and forced me to change my password. What was the reason for the my account being flagged for suspicious activity? Was there a sign in attempt?

Asked by jasirichapman 3 days ago

Immediate cancellation

Hello Mozilla Support, I am requesting immediate cancellation of my Mozilla subscription associated with this account/email address. Please confirm in writing that: 1. Th… (read more)

Hello Mozilla Support,

I am requesting immediate cancellation of my Mozilla subscription associated with this account/email address.

Please confirm in writing that:

1. The subscription has been canceled 2. Auto-renew has been turned off 3. No further charges will be made

If any renewal has already occurred, please also confirm whether I am eligible for a refund.

Thank you, Miles

Asked by milesisthinking 4 days ago

Last reply by James 4 days ago