Showing questions tagged: Show all questions

Want to sync but can't remember password.

Greetings; I'm logged in to Mozilla on my Android device. I recently purchased an HP Laptop and downloaded Mozilla. I want to sync the two but I don't remember my passwo… (read more)

Greetings; I'm logged in to Mozilla on my Android device. I recently purchased an HP Laptop and downloaded Mozilla. I want to sync the two but I don't remember my password to login to Mozilla on the new device. It's been 7yrs., since I've had to login to Mozilla and I don't want to loose anything. HELP!!!

Asked by jond20745 2 days ago

Last reply by Seburo 1 day ago

export logins on mobile

I do t see any way to export my logins from mobile. It seems an egregious overlook to not have a way to do so without being on desktop, plenty of people don't have access… (read more)

I do t see any way to export my logins from mobile. It seems an egregious overlook to not have a way to do so without being on desktop, plenty of people don't have access to desktop utilities on a regular basis. Something like 30% of african American households don't have a computer or broadband internet at home, and their primary access to the internet will be mobile. To not be able to independently back up your logins without a desktop is bad.

Asked by m00nsl47r 1 week ago

Last reply by karthik durgavajjala 1 week ago

web using

The using of web has became more difficult for me than in earlier years. Firefox is herewith not extraordinary, sorry. It makes no realy fun using all the user-enemy web … (read more)

The using of web has became more difficult for me than in earlier years. Firefox is herewith not extraordinary, sorry. It makes no realy fun using all the user-enemy web Parts! Kindly regards M. Only writing This text is very nervy!!

Asked by Micha68707 1 week ago

Last reply by Seburo 1 week ago

Cant sign in to android

When i try to sign onto firefox sync from android firefox browser it keeps asking me to change my password. I change my password. Try signing in again. Get redirected to … (read more)

When i try to sign onto firefox sync from android firefox browser it keeps asking me to change my password.

I change my password. Try signing in again. Get redirected to "change your password for security" page, like a loop. Tried it 5 times.

Can sign in from my pc + can sign in to mozilla support from android.

Asked by Kerem ZK 2 weeks ago

Last reply by Mohamed Adnan 2 weeks ago

syncing Authenticating

I am trying to sync when I get qr code it wants me to enter 6 digit code. I go to the 2 fa authenticator app I've dowloaded on my android phone and have to add FF I the… (read more)

I am trying to sync when I get qr code it wants me to enter 6 digit code.

I go to the 2 fa authenticator app I've dowloaded on my android phone and have to add FF

I then go to my FF account => security=> recovery key it tells me it enabled therfore not showing the qr code for the 2 fa authenticator app.

On 2 fa authenticator app add manually: needed is Service name Service key Service account

Please advise; How to get qr code for 2 fa authenticator app (prefered) and /or what to add in: Service name Service key Service account

Thnak you

Asked by louisewins 2 weeks ago

Last reply by Mohamed Adnan 2 weeks ago

Need help with my identity. Someone keeps logging in.

Hello I need help and how to work Firefox. There's this one person that keeps logging in my email account and I have no clue how how do I connect Firefox until my email a… (read more)

Hello I need help and how to work Firefox. There's this one person that keeps logging in my email account and I have no clue how how do I connect Firefox until my email account so I could be able to find out a little bit more

Asked by mlopezdejesus78 2 weeks ago

Last reply by Seburo 2 weeks ago

Firefix sync/pair not working

Today, I decided to switch to Firefox from chrome and setting it up has been a headache. It took multiple logins for my imported passwords to show and now sync isn't work… (read more)

Today, I decided to switch to Firefox from chrome and setting it up has been a headache. It took multiple logins for my imported passwords to show and now sync isn't working. Logging in to both PC and phone only synced my data once. I can't send links between devices. I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Umdigi A7 Pro OS: Android 10 Browser version: The latest on both PC and Mobile

Asked by Chikel 2 weeks ago

Last reply by Seburo 2 weeks ago