Firefox for Android Support Forum

I have an old phone that recently(~1 month) stopped working. I synced my tabs before the device stopped working but had no immediate need for them. Now when i try to access those tabs on my pc, about a month later, I am unable to find them. My account shows that the device was backed up a month ago. Is there a time limit to access the tabs that i synced?

Kung naka sign-in o actibo ang account ko ay hindi gagana ang browser peru noong nag log out ako sa account ko ay gagana na ang browser at bakit ganito ang browser

I am on Firefox 117, Galaxy Tab S9. When I try to log into my firefox account it open the log in window in a new tab and i do manage to log in to firefox in that tab, but it doesnt actaully log me into the firefox app so sync etc doesnt work. I have tried reinstalling firefox, restarting, all the basics.

help keep your account safe, Google wants to make sure it’s really you trying to sign in [email address]@gmail.com Too many failed attempts Unavailable because of too many failed attempts. Try again in a few hours. Try another way

I'm following instructions on computer. On Android I can't find 'sync and save data' option as instructed. I tried finding it in three dots and in settings as well. I'm signed in on both devices with the same email.

I used to be able to sync all of my devices before. Now I don't even have " sync" tab on my android so I cannot see my bookmarks on my desktop from my phone or vice versa

Maybe I am blind and wise developers already have this option but I doubt it!! and my obvious question is how in the world I have to sync all my collection list of web pages ???? and pinned sites ??? why this is so hard for a dev brain to understand that if you made a option for storing weblinks so should be a way of saving all this !!!! VERY OBVIOUS THING !!but in 2023 we still have problems losing bookmarks and other data !!! because of horible app design (not UI) !! im in the process in moving to new phone and I'm stuck because I don't see a way of saving all my old phone to ne without deleting lot of info or with lot of manual work to copy at least something and this is 2023 !!!

hello, ive had my Firefox account for YEARS. i got a new device, and installed firefox on the new device. i logged into to new device, told it to sync my old data over, and instead, i think it removed all my old data. my passwords are still saved, but my bookmarks, my collections for tabs are gone, and i cant seem to get them back. this was done across my 4 devices. how can i backdate, or find an old backup to revive?

Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, but to no avail, and now I am signed out completely with the all my attempts to sign back in resulting in a forever-loading page.

Installing another version of Firefox does not work, as it tries to redirect me to the Google Play Store (which Amazon devices do not support). The method I tried to use is in the following link: https://www.mozilla.org/en-US/firefox/all/#product-android-nightly. If this is the way to do so, would I have to uninstall my current version of Firefox?

Thank you.

Hi, trying to sync to a new phone, scan the QR on pc and on phone get "open your authentication app and enter security code" Whats the app? I get no text on phone and no email to FF account email, or any of my other email accounts, all spam and junk checked. I did get to the ten number authentication once, and tried 2 of my codes, and it would not recognize them either. I didn't want to keep burning codes. Thanks.

Hello,

I had no choice but to wipe my windows lucky i got my passwords back but i lost all my bookmarks. My mobil phone does have all my "Desktop bookmarks" under its own tab, but im not sure how to make sure my desktop bookmarks get back over to my actual desktop without losing the ones on my mobil. i have to many bookmarks to go thru 1 by 1. any help is great.

my usernames and passwords are not syncing....i have all my passwords and usernames saved on my pc....and I’ve synced all passwords and logins and can view them on both devices. ‘Autofill in Firefox’ and ‘Autofill in other apps’ are both on. But, when logging in to apps on the Samsung, autofill doesn’t work. Even if I fill in my email address, there is no password suggestion. Instead, a small dropdown message appears: ‘unlock Firefox’. It isn’t active, and doesn’t open anything when I tap on it. Result: I have to go looking for the passwords and fill them in manually. I hope there’s a solution. thank u in advance for your help. LL

Hi, I was updated Firefox in my Android phone. Now, in websites with several saved logins (for example more than 6 account) when I tap on one of the accounts to fill username and password, it does not fill fields. In the previous versions I had not such problem.

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after manually syncing. Autofill of usernames and passwords works on my workstation, but not on my mobile device, even though that feature is enabled. Sometimes (but not always), I am prompted on my mobile device to unlock Firefox, but after tapping the prompt, nothing happens.