Showing questions tagged: Show all questions

Pages keep refreshing and app keeps closing

These "crashes" aren't in the Report, so I'm not sure what to do. I've pressed Quit, I've cleared the Cache (twice), and I've deleted and reinstalled the app. Firefox was… (read more)

These "crashes" aren't in the Report, so I'm not sure what to do. I've pressed Quit, I've cleared the Cache (twice), and I've deleted and reinstalled the app. Firefox was working just fine until recently. These crashes only to seemingly happen on YouTube and Tumblr. It closes worse when I have the YouYube in Background Add-on on, but it isn't just because of that. If anyone knows how to fix this, feel free to answer.

Asked by Thirdy 1 month ago

Last reply by Paul 1 month ago

Website pop-up sound won't turn off in android

This website, and others like it, have pop-ups in the page that firefox plays a strumed-chord notification sound for: https://dcist.com/story/22/12/12/weekday-events-12-1… (read more)

This website, and others like it, have pop-ups in the page that firefox plays a strumed-chord notification sound for: https://dcist.com/story/22/12/12/weekday-events-12-12-2022/

I've gone into site permissions and default blocked audio and video autoplay, blocked notifications, everything is set to ask to allow orblocked. The website does not have exceptions. I've tried blocking all notifications in Firefox settings and in my android app permissions for Firefox. Nothing will stop this obvious trill when popups are triggered.

How do I block this noise?

I am running Firefox on Android 13 pixep 6a

107.2.0 (Build #2015918523), 1490acda7+

AC: 107.0.8, e189e99662 GV: 107.0.1-20221128144904 AS: 94.2.2

Asked by sushibear2002 1 month ago

Last reply by Paul 1 month ago

email images not displaying

Hello, when using Android Firefox to view my Hotmail emails, there are some emails that display all content, but there are some emails where all images are not displayed.… (read more)

Hello, when using Android Firefox to view my Hotmail emails, there are some emails that display all content, but there are some emails where all images are not displayed. (Office Depot emails are not displayed). They come up correctly in Chrome. Is there a workaround or solution? John

Asked by johnvc 1 month ago

Last reply by johnvc 1 month ago

sound not playing in video

On some websites the embedded video will play but no sound. Here's an example. https://www.rte.ie/culture/2022/1026/1331602-surrender-by-bono-sinead-crowley-reviews-his-a… (read more)

On some websites the embedded video will play but no sound. Here's an example. https://www.rte.ie/culture/2022/1026/1331602-surrender-by-bono-sinead-crowley-reviews-his-autobiography/ Direct link to video here https://cdn.rasset.ie/hls-vod/2022/1028/20221028_webexclusi-bonospeaks_c22165371_22165372_260_/manifest.m3u8 I have tried by turning off the ad blocker but that does not help. The video and sound play fine if I play the video on Google Chrome. It appears that the sound is off by default but if I try to click the mute button on the video nothing happens. Pls help Thanks

Asked by Neil Dillon 2 months ago

"Media player" options in notification panel are not available when we play any YouTube video in Firefox.--bugid: 4682312

Issue information: Title: "Media player" options in notification panel are not available when we play any YouTube video in Firefox Package name: org.mozilla.firefox Build… (read more)

Issue information: Title: "Media player" options in notification panel are not available when we play any YouTube video in Firefox Package name: org.mozilla.firefox Build number/Version: 106.1.0 Device, Model, Android ,OS: OPPO Reno8 Pro+,Android 13.0,OS 13.0(Pixel T devices doesn’t have this issue due to differnt UI design) Reproduce Frequency :10/10 Estimated impact: All OPPO users who use Andriod 13 devices are affected.

Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 Open Firefox >> open YouTube and play any video >>go to notification panel >> try to click media player and observe the phenomeno

Actual result: "Media player" options in notification panel are not available when we play any YouTube video in Firefox. Expected result:"Media player" options in notification panel should be able to click and response normally when we play any YouTube video in Firefox.

Analysis from our engineers: All OPPO T devices can reproduce, and Chrome browser doesn’t have this issue, therefore we analysis confirms that it is an application issue.

Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/18HJJ0h3AlG-9N45petUNrN6gQ4JEcYcB?usp=share_link

Asked by houwenting123 2 months ago

Last reply by Kiki 2 months ago

Video landscape mode and slow website loading

Dear Firefox Group! I Have two problems with my Firefox... The first, is with YouTube... Whan I view video in Landscape mode, can't exit from it, to "classic" portrait mo… (read more)

Dear Firefox Group! I Have two problems with my Firefox... The first, is with YouTube... Whan I view video in Landscape mode, can't exit from it, to "classic" portrait mode... Firefox continue everything in Landscape mode... The second problem is the slow website loading, with good Cellular, an good WiFi connection too.... May the problem is cooperation of the latest phone update and Firefox...

My Phone Xiaomi Redmi Note 9 Pro With MIUI 13 And Android 12

Thank You! (Kristián Adamek)

Asked by adamek.krisztian 4 months ago

Last reply by Paul 3 months ago

Video/audio sync issues

Using the Android app, 105.1.0 (Build #2015904299), if watching a video in the browser, I occasionally notice video/audio desync issues, probably a few hundred ms but ver… (read more)

Using the Android app, 105.1.0 (Build #2015904299), if watching a video in the browser, I occasionally notice video/audio desync issues, probably a few hundred ms but very noticeable nonetheless. Whenever it occurs, I try other browsers but never encounter the issue. I have disabled all plugins, I have cleared the app cache, but I'm not sure what else to do. I'm usually wearing Bluetooth headphones when watching videos, I'd have to do something testing to see if it occurs without. Googling the issue, I can't find solutions specific to the Android app. Are there other things I can do to troubleshoot this, or a known solution? Can provide any additional info requested.

Asked by Conner 4 months ago

Last reply by Paul 3 months ago

Why is video streaming so laggy and choppy using Firefox on Mobile?

Streaming video on websites using Firefox or Firefox Nightly like YouTube, Tubi TV etc on my Android smartphone results in a low, sluggish frame rate that can be hard to … (read more)

Streaming video on websites using Firefox or Firefox Nightly like YouTube, Tubi TV etc on my Android smartphone results in a low, sluggish frame rate that can be hard to watch. When using a chromium powered web browser for media consumption like Kiwi Browser, the same video from the same website plays perfectly smooth every time.

The only extension I have installed on both the Firefox and Firefox Nightly apps on my phone is UBlock Origin.

Does anybody know of any settings or optimizations I can make that can help smooth out video streaming playback on Firefox?

Asked by thethingking91 4 months ago

Last reply by Spencer 4 months ago

YouTube Stuttering

after fast forwarding/rewinding with the drag and seek or double tap feature, the video begins to stutter. it seems like "micro pauses" I have to pause the video for 10-1… (read more)

after fast forwarding/rewinding with the drag and seek or double tap feature, the video begins to stutter. it seems like "micro pauses" I have to pause the video for 10-15 seconds and resume or refresh the page to solve the issue.

Asked by ryannlusk 4 months ago

Last reply by ryannlusk 4 months ago

Firefox 103.2.0 can't block video auto play

I properly set the site permission to "block audio and video" auto play, but still a lot of website are able to auto play and at full audio volume. Is it possible to stop… (read more)

I properly set the site permission to "block audio and video" auto play, but still a lot of website are able to auto play and at full audio volume.

Is it possible to stop them? - Android 11 Redmi note 11

Thanks

Asked by onderoots 5 months ago

Last reply by willjoe24421 4 months ago

Address bar hides web content after leaving full screen

This behavior can also be observed in Youtube, for example. After exiting the full screen, the Youtube search bar is no longer visible. It reappears when you rotate the d… (read more)

This behavior can also be observed in Youtube, for example. After exiting the full screen, the Youtube search bar is no longer visible. It reappears when you rotate the device and sometimes also when you scroll down or zoom in and out. Unfortunately, this does not work on websites that are not scrollable. There the hidden content (mostly the header) is only visible again after rotating the device (reloading has no effect). This seems to be a similiar bug: https://support.mozilla.org/en-US/questions/1303054 or this: https://stackoverflow.com/questions/20636580/firefox-for-android-address-bar-overlaps-content-is-there-a-solution On my Android tablet, first the Android navigation bar overlaps the website and then after a fullscreen and fullscreen exit, the address bar overlaps instead. It would be nice if these "address bar overlaps content" or "navigation bar overlaps content" bugs could be permanently fixed, especially since I have not found a way to work around the bug through javascript.

Asked by J. S. 5 months ago

Last reply by Paul 5 months ago

Missing Forward/Back buttons when playing videos & frequent pauses to load content.

1. Recently (two weeks or more) I have noticed that the Forward and Back (10 second) buttons have been missing on my Android phone (ATT Samsung S22+) when playing videos.… (read more)

1. Recently (two weeks or more) I have noticed that the Forward and Back (10 second) buttons have been missing on my Android phone (ATT Samsung S22+) when playing videos. They are just to the right of the play clocks at the bottom left of the video image. I checked and they are still there for the same videos played on my desktop, so I know that this is not due to the content provider. Is this a mistake, oversight in a recent upgrade, or do I have to switch browsers?

2. For a lot longer than the missing buttons in #1 above, my phone occasionally gives the whirling circle that indicates that it is loading content. In the past when it stopped to load, it restarted in the exact same place, and I didn't miss anything. But now, for some time it seems like the video continues to run so that when the load catches up, the video picks up sometime later than when it stopped, so I miss some of the video. There was a workaround before you took the Forward/Back buttons away, because I could just back up to the point that the video stopped, but now it is a royal pain to get back to the correct spot. In my darker moments, I might think that this is a conspiracy, to make me miss important parts of my videos, but then I come back down to Earth.

I really want the buttons back because I use the Forward button to skip content that I am not interested in, and if you could give me some cure for the frequent loading pauses I would be grateful.

Bruce Killy

Asked by Bruce 5 months ago

Last reply by Bruce 5 months ago