• Solved

my directions are not in English anymore

I accidentally hit something in Firefox that changed my language for directions to another language, so I cant see choices to delete my cache, history, etc.. Already made… (read more)

I accidentally hit something in Firefox that changed my language for directions to another language, so I cant see choices to delete my cache, history, etc.. Already made sure my language in settings is English. Thanks for your help.

Asked by Lori Luce 2 days ago

Answered by Paul 1 day ago

  • Solved

about:config not working on android

I need to change some config settings to prevent some problems that corrupt the screen or crash Firefox on android almost every day. I found that using a Bluetooth reduc… (read more)

I need to change some config settings to prevent some problems that corrupt the screen or crash Firefox on android almost every day. I found that using a Bluetooth reduces the frequency of these problems, but it still happens and is very frustrating.

Asked by Pierre 3 days ago

Answered by TyDraniu 3 days ago

  • Solved

How to make a screenshot in private browsing?

When I make a screenshot in private browsing the picture is black. With my former android there was no problem. Now I have a fairphone 6 and I can no longer make the scre… (read more)

When I make a screenshot in private browsing the picture is black. With my former android there was no problem. Now I have a fairphone 6 and I can no longer make the screenshots in private browsing. Is there a solution fot this problem or do I need to switch to normal browsing whenever I want to make a screenshot?

Asked by Kitty van Belkom 1 week ago

Answered by TyDraniu 6 days ago

  • Solved

Question about deduction from my bank

Cannot find any information about this charge on 02/09 & hoping to see if another is scheduled on 03/09. From my account - Statement Description: XX6928 PMT DDA 02… (read more)

Cannot find any information about this charge on 02/09 & hoping to see if another is scheduled on 03/09.

From my account - Statement Description:

   XX6928 PMT DDA 02/08 09:15 MOZILLA FOUNDATI MOZILLAFOUNDA CA GQF2HY2P 072880

Kind regards eddacker

Asked by eddacker-mozilla 6 days ago

Answered by James 6 days ago

  • Solved

changing a Firefox Relay to a different email

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone nu… (read more)

I can't access one of my Gmail accounts. I have tried everything I can think of for the past 2 weeks. All because I have lost my device and also had to change my phone number and email addresses. I noticed today that the recovery email is a Firefox Relay emails. Is it possible to redirected to my new email address?

Asked by mrv 5 months ago

Answered by Stal Pomi 1 week ago

  • Solved

Not all pwa enabled websites can install as pwa on Firefox Android!

Although Firefox for Android has support for PWA websites in general,I see that it doesn't detect all pwa websites and creates a simple shortcut instead! For example go t… (read more)

Although Firefox for Android has support for PWA websites in general,I see that it doesn't detect all pwa websites and creates a simple shortcut instead! For example go to mytuner-radio.com and try to install it as a Pwa, it just creates a shortcut!

If you try this on other browsers like Vivaldi for Android, it installs it as an app, without the need to open the whole browser alongside all the tabs,every time you tap on its icon !

Please fix this and make all sites that support pwa detectable !

Asked by Theodore 2 weeks ago

Answered by Denys 1 week ago

  • Solved

Sort button no longer sorts when adding bookmarks on Android

When adding a bookmark on Android, I used to be able to sort bookmark order within folders by custom sort, A-Z, and age. Recently (as of 148.0 (Build #2016144279)), the f… (read more)

When adding a bookmark on Android, I used to be able to sort bookmark order within folders by custom sort, A-Z, and age. Recently (as of 148.0 (Build #2016144279)), the folder menu when adding a bookmark is now different, but the sort options no longer work.

I'm making a post here before making one on Mozilla Connect, in the hopes this bug can be passed on to a developer.

Asked by Jojos_Roro 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Fennec mobile : I can't save a bookmark

Android 16 phone, Fennec v148.0.0 When I simply want to save the page I am on to my bookmarks, I press the Bookmarks icon, then I go to the destination folder, and there… (read more)

Android 16 phone, Fennec v148.0.0


When I simply want to save the page I am on to my bookmarks, I press the Bookmarks icon, then I go to the destination folder, and there I have several icons but no option to save.

Asked by MichelMichel 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

How do you change the new menu back to the old menu.

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus. … (read more)

The old menu is more user friendly and everything shows up. Unlike the new menu where you have to search for stuff. Please incorporate an option to choose between menus.

Asked by Trincay 2 weeks ago

Answered by Kiki 1 week ago

  • Locked

new ui update

Okay FIREFOX, update 2/29/2026 1) making complaints to this browser is a nightmare, you guys need to actually do something about making it easier to contact actual suppor… (read more)

Okay FIREFOX, update 2/29/2026

1) making complaints to this browser is a nightmare, you guys need to actually do something about making it easier to contact actual support.

2) Firstly, this latest UI update is literally a scam. If you're going to make such a change after years of the same UI being around, users should be well aware of that before the update rolls in.

Secondly, this menu UI should have been an opt-in/out service, NOT DEFAULT. Users should have the option to not use a feature that is actively hostile to a MOBILE experience. That means less button pushing required to speedily access saved content. The current way this menu pops up puts nonsense on top before the actually important parts, namely bookmarks access.

3) bookmarks (specifically CREATING BOOKMARKS). While normal bookmarks access looks the same, creating them is a monster in this app.

This newest iteration sucks, to put it frankly. Where before, the process was simply running down the list to choose the right folder (all those folders & subfolders were already extended), now it requires us to extend and extend and extend and extend. In what world did you guys think this was useful for a mobile phone? Mobile does not lend itself to multiple presses, that's by design.

You guys are making this app look more and more like desktop, and that's a bad design and worse feature for mobile experiences.

Please either update this UI to allow for the legacy design (opt-in/out), or change it back entirely. Right now this app is trudging downwards to an experience people do not want to use.

Attached are screenshots of the current 3dot menu drop-down and the creation/editing of bookmarks. Too much noise for what was actually useful design on the legacy UI.

Asked by Gabi 1 week ago

Last reply by Denys 1 week ago

  • Locked

"Incorrect password " response, but password is correct

I am trying to setup a new phone to use the same account as an older one. I would like to be able to use either of them interchangeably. When I go to accounts.firefox.com… (read more)

I am trying to setup a new phone to use the same account as an older one. I would like to be able to use either of them interchangeably. When I go to accounts.firefox.com aon the new phone and put in my email and password, the result is "incorrect password". I have checked, double-checked and triple-checked the details and they are correct. Old phone is a Pixel 7 pro and new one is Samsung Galaxy S26 Ultra.

Asked by firefox.outnumber129 2 weeks ago

Last reply by Denys 2 weeks ago

  • Locked

you sent me a log in code and it was accepting it what could be the issue

I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tam… (read more)

I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tampering with my device.

Asked by Taurus Holmes 2 weeks ago

Last reply by Denys 2 weeks ago