Back button closes tab when no previous page

Prior to the 6/16/25 release, hitting the back button on the three button control on a page with no previous pages would open the home page without closing the current ta… (read more)

Prior to the 6/16/25 release, hitting the back button on the three button control on a page with no previous pages would open the home page without closing the current tab. After the update, it closes the tab before opening the home page. This was useful for quickly opening multiple tabs, as well as preventing accidentaly closing a tab. Please revert this change, or make it a setting.

Asked by wwarfel123 2 weeks ago

Last reply by trs3 5 days ago

don't have sync and save data option

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between bot… (read more)

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between both and it doesn't and it's been an ongoing issue.

Asked by beatnostalgia 5 months ago

Last reply by metropical 1 week ago

Firefox not using external download manager(1dm)on android 6

Hello Mozilla Support, I am using Firefox on Android 6.0.1 (OPPO A57). I enabled the “external download manager” option in Firefox settings because I want to use 1DM (On… (read more)

Hello Mozilla Support,

I am using Firefox on Android 6.0.1 (OPPO A57). I enabled the “external download manager” option in Firefox settings because I want to use 1DM (One Download Manager) to handle all file downloads.

However, when I tap on a download link in Firefox, it still uses the built-in downloader and does not give me the option to open 1DM or any external app.

Is there a way to force Firefox to launch 1DM (or any external download manager) when clicking on download links? Please guide me. If not possible, is there a version or workaround that supports this on Android 6?

Thank you!

Asked by M Saeed 1 week ago

Last reply by Kiki 1 day ago

No password autofill on Firefox for Android (Samsung Galaxy S23)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. O… (read more)

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. On my PC, the password manager is working as expected and autofilling website passwords.

However, on my phone, I can't seem to get the autofill to work. I have been needing to go into the password manager and copy the password every time. It will ask to save the password and the password manager has everything stored as expected. Tried various things like logging in and logging out but nothing has fixed it. I did notice that Samsung Pass often pops up during the website login process and was wondering if this could be the reason Firefox password manager is not working for autofill.

Your help would be much appreciated. Thanks!

Asked by AlusPhase 3 months ago

Last reply by Kellyblunk 6 days ago

"Sync and save data" option not showing up on mobile.

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the setting… (read more)

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the settings, I get the pop up telling me to find "sync and save data" I hit the three dots at the top right of the mobile app and don't get the option at all. Thanks.

Asked by CJ 3 months ago

Last reply by jonzn4SUSE 3 months ago

Can't restore deleted tabs on Android

Hi! I accidentally deleted 30 inactive tabs that I planned to read later in Android firefox app with button "Close all tabs" and there is no way to restore them now. … (read more)

Hi! I accidentally deleted 30 inactive tabs that I planned to read later in Android firefox app with button "Close all tabs" and there is no way to restore them now.

Asked by maksim.makeychik 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Synced Bookmarks Messed up with Update Feb 16, 2025

Since the mentioned update my bookmarks no longer appear in their set order and sometimes desktop bookmarks aren't visible at all. On one occasion, an element on my deskt… (read more)

Since the mentioned update my bookmarks no longer appear in their set order and sometimes desktop bookmarks aren't visible at all. On one occasion, an element on my desktop bookmarks was displaced upon merely checking if it was there on the tablet.

I cleared cache & app data and reinstated sync TWICE on the tablet. Immediately afterwards the bookmarks restored their expected behaviour, but each time, after closing the app and reopening, they were either haphazardly jumbled or not visible in the menu at all.

This report is filled in response to your support message to my comment on PlayStore.

Asked by ertugrulinanc 4 months ago

Last reply by Retired Now 4 months ago

Add firefox as a search option

I need a default search string in order to add Firefox as a search option. Directions on the app advise how to add a search option, but a default search string is require… (read more)

I need a default search string in order to add Firefox as a search option. Directions on the app advise how to add a search option, but a default search string is required and I haven't been able to figure out what use. https://firefox.com/search is the best I can guess. Any help for an old man is appreciated.

Asked by hspatola 5 months ago

Last reply by James (On Leave) 5 months ago

collections

Looking for my collections that I created on firefox. Have a new phone and do not see them on homepage.

How can I restore them?

Asked by Marlee70 5 months ago

Last reply by Paul 5 months ago

Numerous obstacles to syncing mobile device with desktop

I wanted to switch to Firefox and they are making it difficult! I am using Firefox on Android and Windows 11 on desktop. All I want is to sync my mobile device to desktop… (read more)

I wanted to switch to Firefox and they are making it difficult! I am using Firefox on Android and Windows 11 on desktop. All I want is to sync my mobile device to desktop. I followed the documentation. After all kinds of login obstacles, I was able to log in to the Firefox app. I clicked the menu and there is NO OPTION to “Sync and save data” as described in the documentation. I have wasted 30 minutes trying to figure this out. Please advise. thank you.

Asked by honeywood5 4 months ago

Last reply by jonzn4SUSE 4 months ago

How to Remove "YouTube Downloader"

THANKS IN ADVANCE FOR READING THIS. Am newly signed onto Android Mobile FireFox. I agreed to the Extension "Downloading YouTube". Then, an ominous warning popped-up. Now… (read more)

THANKS IN ADVANCE FOR READING THIS. Am newly signed onto Android Mobile FireFox.

I agreed to the Extension "Downloading YouTube". Then, an ominous warning popped-up. Now I regret having pressed the "download" consent. Recently, my YouTube Premium Account was hacked. There were stranfe noises & unnerving screeches, preceeding YouTube freezing. Eventually, I decided to Factory Reset the phone. Discovered that my YouTube History had movies/videos that I never watched. This is why I thot it wise to have YouTube protection. However, how would I know if the Extension download occurred? I don't see any addition to my App Library.》》 Maybe my Android Securuty blocked it. How can I check this? I'm not computer intelligent. Don't know the difference between a Mobile Phone App or a Mobile Phone Extension. Very much appreciate your help. Thank You!!

Asked by YAHNZE 4 months ago

Last reply by markwarner22 4 months ago