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don't have sync and save data option

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between bot… (read more)

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between both and it doesn't and it's been an ongoing issue.

Asked by beatnostalgia 9 months ago

Last reply by metropical 4 months ago

  • Solved
  • Archived

Is there a way to open all the synced tabs at once in firefox mobile?

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas … (read more)

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas and orders and things like that from, so where I do a lot of that stuff from. Now, I know how to open all on the laptops, but, I have only found a way to do this one tab at a time on android.

and I have been slowly opening the tabs one at a time, but i have around 840 tabs left to open.

I know this will severely slow the phone down for a while, while it attempts to do this, but I am more than willing to set my phone down over night for this...

Asked by Katerpie 1 year ago

Answered by Katerpie 1 year ago

  • Solved
  • Archived

Is there a way to open all the synced tabs at once in firefox mobile?

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas … (read more)

So, I have 3 devices I have sync turned on, two laptops, and android phone. Laptops are where I do most of my actual work work, but the phone is where I get ideas and orders and things like that from, so where I do a lot of that stuff from. Now, I know how to open all on the laptops, but, I have only found a way to do this one tab at a time on android.

and I have been slowly opening the tabs one at a time, but i have around 840 tabs left to open.

I know this will severely slow the phone down for a while, while it attempts to do this, but I am more than willing to set my phone down over night for this..

Asked by Katerpie 1 year ago

Answered by Katerpie 1 year ago

  • Archived

Sync not working

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does noth… (read more)

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does nothing.

Asked by Mitchell 10 months ago

Last reply by Sybilla 8 months ago

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  • Archived

Collections Sync

Firefox on Android has a "Collections" option,it is convenient displaying some websites on the startup page.But "Collections" seems not to be synced.It might be more usef… (read more)

Firefox on Android has a "Collections" option,it is convenient displaying some websites on the startup page.But "Collections" seems not to be synced.It might be more useful if add the option to Sync List. Or it can be used as a specific section of the bookmark (but displayed on the startup page), similar to the bookmarks toolbar on PC. This makes it possible to sync frequently useful websites on both mobile and PC devices. Thank you for reading this.

Asked by ZhzChenc1 1 year ago

Answered by Paul 1 year ago

  • Archived

There is no "Sync and Save Data" option for syncing phone and laptop?

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone… (read more)

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

Asked by 26daysofaugust 1 year ago

Last reply by Paul 1 year ago

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Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Unable to sync devices due to no option in android app

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan … (read more)

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan a QR code within the firefox mobile app.

Unfortunately, the option to scan a QR code does not seem to exist in the current version of the app. In the sync settings, there is no way to open a QR code scanner. Opening it via the camera or icon in the URL bar on the app brings me to a page saying "you have to do this within the firefox app!".

The only solution I've found is to log out of my mobile app, then I unlock the option to scan a QR code to log me back in. I'm sure this is not intentional behaviour; I suppose this is more of a bug report than a support request but I wasn't sure where to post this.

Asked by ferguslesley 9 months ago

Last reply by jonzn4SUSE 9 months ago

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Firefox on Android, bookmarks toolbar syncs but not other bookmarks folders.

Firefox 135 on Linux (Ubuntu) and latest Firefox on Android. All sync items are checked. Passwords sync, and bookmarks toolbar syncs, but not bookmarks in folders appea… (read more)

Firefox 135 on Linux (Ubuntu) and latest Firefox on Android. All sync items are checked. Passwords sync, and bookmarks toolbar syncs, but not bookmarks in folders appear - they're just not there.

Because the bookmarks toolbar is synced it confirms that Bookmarks are checked under sync on both devices.

Asked by rb37 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

android sync and save data does not appear

i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android. no matter what I do, the "sync and save data"option on android does not ap… (read more)

i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android.

no matter what I do, the "sync and save data"option on android does not appear. when I view the qr code on my android galaxy a14 5g android version 13 it takes me to the google play store where my choices are open or uninstall. when I tap open, it asks "do you want to leave firefox?". google play screen re-appears. 2nd time I tap to open, it just displays the url and android browser is blank. mzl.la/3NDxAIS

how can I sync my android version 121.1.0 to my desktop?

Asked by dalejanus 1 year ago

Last reply by dalejanus 1 year ago

  • Archived

Please add syncing Extensions to Firefox for android!

One of the biggest reasons to sync across devices is to have the -same- experience! Please add syncing Extensions to Firefox for android! I cannot believe syncing Extensi… (read more)

One of the biggest reasons to sync across devices is to have the -same- experience! Please add syncing Extensions to Firefox for android! I cannot believe syncing Extensions is not already happening!

Asked by Christopher Biessener 6 months ago

Last reply by Firefox User 5 months ago