Showing questions tagged: Show all questions

Help me accept Firefox into my life (iOS)

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Met… (read more)

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Meta and Google, but since I'm trying to use Apple services less as well, I'm trying to move from Safari to Firefox. However, the mobile experience has really let me down.

I had been trying the Orion browser for a while, but since it felt a bit unfinished (it's in beta after all), I thought maybe a major browser like Firefox would give me a more polished experience. And while the desktop (MacOS) app is OK, the iPhone and iPad experience is very poor.

Is there anything I can do to improve it?

My main problem is around tabs, and that I can't seem to be able to change the fact that almost every click opens the page in a new tab - BUT NOT ALWAYS. It's really inconsistent. This is also made worse by the fact that Firefox is late to the party when it comes to easy, swipeable, tab switching. On iPad it's made worse by the fact that it doesn't really support trackpads. If you scroll up and down with a trackpad, the menu bar on the top (and all the tabs) are hidden, even if you scroll up again! Are there any options I'm missing?

Can anyone help me make the experience better? Any (at least) semi-happy iOS/iPadOS users out there? This is really poor from Firefox, IMO. And this isn't actually Apple's fault, as this has nothing to do with the restrictions they put browsers on their platforms.

Asked by pictoruta95 4 months ago

Last reply by Paul 4 months ago

Sync and save

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from … (read more)

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from mozilla. Support is very lacking.

Asked by fritch_2000 4 months ago

Last reply by Paul 4 months ago

Logins not syncing from PC Firefox browser to iOS

I can't get saved logins on my web browser to appear in the iOS Firefox app. I have sync enabled at both ends, and have tried signing out and signing back in, removing … (read more)

I can't get saved logins on my web browser to appear in the iOS Firefox app.

I have sync enabled at both ends, and have tried signing out and signing back in, removing and then re-adding the iOS device, and disabling and re-enabling sync, but nothing has worked.

I see this same problem has been logged many times here before but all those threads appear to have been archived without a solution being offered.

Asked by aabthomson 5 months ago

Last reply by aabthomson 5 months ago

incorrect password attempting to connect to my Sync account on iOS. Gmail login works fine.

Long-time Firefox user. Sync works fine everywhere else. First time attempting sync with Firefox on iOS. Desktop: Windows: 11, Firefox: 119.0 (64-bit) 2FA enabled with A… (read more)

Long-time Firefox user. Sync works fine everywhere else. First time attempting sync with Firefox on iOS.

Desktop: Windows: 11, Firefox: 119.0 (64-bit) 2FA enabled with Authenticator code

iPhone 15: iOS 17.1, Firefox: latest version

I log in successfully to Gmail with username and password. Using the same username and password to connect with Firefox Sync, I get "Incorrect password".

-- Sheldon Smith MN

Asked by d29bear446 5 months ago

Last reply by d29bear446 5 months ago

  • Archived

why does Google hacking me

bold textReally don't think he can Google has given the hackers a false location certificate. Giving my IP address so when I login I may be in Little Rock Kansas City. Bu… (read more)

bold textReally don't think he can Google has given the hackers a false location certificate. Giving my IP address so when I login I may be in Little Rock Kansas City. But I'm always in Farmington Arkansas that it will never show. Google has given apps to help me not sync any of my data just only there's. Made it so I could not get rid of those apps. Having three email addresses two of them there's hidden. So you could actually just say I am pissing in the wind.

Asked by 69U4me69246769 7 months ago

Last reply by Paul 7 months ago

  • Archived

Business email locked out of. Critical. Nothing has worked to fix it. Would like to chat with someone.

I don't know if syncing's the problem. My business email is locked. I haven't been able to use it and it is critical that I have this working. Can I chat with someone?… (read more)

I don't know if syncing's the problem. My business email is locked. I haven't been able to use it and it is critical that I have this working. Can I chat with someone?

Asked by jmcgarigal 7 months ago

Last reply by Paul 7 months ago

  • Archived

Problems getting sync to work in ios

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I h… (read more)

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I have gone through all the steps (twice) and it still will not migrate my bookmarks to the ios version. My account shows that Firefox is active on both devices. What am I missing? John

Asked by John Platt 7 months ago

Last reply by Natale 7 months ago

  • Archived

I had a couple dozen tabs open on Firefox on my iPhone, and about half disappeared

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ag… (read more)

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

Asked by Ginger Flame 8 months ago

Last reply by Paul 8 months ago

  • Archived

Firefox Not Syncing across devices

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite … (read more)

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Asked by zubair.nizami 11 months ago

Last reply by kacnje 8 months ago

  • Archived

saved passwords error

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwo… (read more)

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?

Asked by qwerty405489 10 months ago

Last reply by qwerty405489 10 months ago

  • Archived

My usernames and passwords are not synchronizing

Hi, I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on m… (read more)

Hi,

I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on my iPhone. And yes I have set it up correctly with the QR code etc... By reading all the messages from other users, I'd like to know if I need to ditch Firefox for good and go back to chrome. Or will someone fro Firefox come up with the fix for that glitch. Waiting for a couple days. After that, Firefox will be history for me. And oh yes, I will talk about this every chance I get while on TV.

Asked by Anthony 11 months ago

Last reply by lazizakhmedov1014 11 months ago

  • Archived

firefox likewise on iphone

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords w… (read more)

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords were no longer on my ios device. Trying to sign into my firefox lockwise account and it tells me password invalid, laptop signed in? What i need is to get my firefox passwords back to my lockwise firefox account to import them to another password manager. can you help please.

Asked by rbentrup 11 months ago

Last reply by Paul 11 months ago