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No “Sync and save data” on iPhone?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF inst… (read more)

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

Asked by MrRedwood 6 months ago

Answered by MrRedwood 6 months ago

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Export passwords on iOS mobile device

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Plea… (read more)

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Please help!

Asked by Cecc 11 months ago

Answered by Paul 11 months ago

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Export Bookmarks from iOS App

Hi All Quick Question - I was stupid and reset my account forgetting I had a recovery key so lost all my data. I realized an old iphone still has most of my bookmarks - … (read more)

Hi All

Quick Question - I was stupid and reset my account forgetting I had a recovery key so lost all my data. I realized an old iphone still has most of my bookmarks - how can I export from Firefox iOS app without syncing with my firefox account (which will then wipe out the data)

is this possible? Or could I create a new firefox account, then login into on my phone while keeping my bookmarks? Then export when the new account sync my old phone's data by logging into the new account on my computer? Thanks!!

Asked by scware12 6 months ago

Last reply by Mike Taku 6 months ago

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Address Autofill for Firefox iOS

In the Settings menu, there is no option for “Address” under PRIVACY to save autofill addresses. There is a “Payment” option which allows me to save credit cards to autof… (read more)

In the Settings menu, there is no option for “Address” under PRIVACY to save autofill addresses. There is a “Payment” option which allows me to save credit cards to autofill, but not for addresses.

Asked by JB 11 months ago

Last reply by eMc 10 months ago

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Mozilla VPN

Install an update is the closest I can come to what I need. I have more than five devices in my home that I would like to use with Mozilla VPN. I really don’t want to cre… (read more)

Install an update is the closest I can come to what I need. I have more than five devices in my home that I would like to use with Mozilla VPN. I really don’t want to create another Mozilla account in order to add more devices. I don’t mind spending more money. What do I do? Is there a commercial account option?

Asked by fire2 1 year ago

Last reply by Paul 1 year ago

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Older versions of Firefox

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to … (read more)

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to install on my iPad?

Asked by J C 11 months ago

Last reply by James (On Vacation) 11 months ago

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How do I contact Mozilla customer support?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech com… (read more)

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

Asked by Ed-T 11 months ago

Last reply by James (On Vacation) 11 months ago

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I rebooted my iOS on Macbook and all my bookmarks are gone. They never came back when I signed in. They were still on my phone. I tried Sync. Now all my bookmarks off my phone are gone!

The subject says it all. Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my … (read more)

The subject says it all.

Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my bookmarks were safe. When I redownloaded and signed into Firefox from my Macbook I had no Bookmarks, no backup file, clicked sync, nothing happened. I still had all my bookmarks on my iPhone Firefox there and tried sync there.

Instead of syncing all my existing bookmarks or giving me a warning I was going to sync my Macbook(missing all bookmarks) to my iPhone(still had all bookmarks) it sync'd to now the iphone having no bookmarks, account passwords or cookies.

I have read through all the articles, I have tried to contact any support. Please help.

Thanks, Garrrett

Asked by gcadou 6 months ago

Last reply by NoahSUMO 6 months ago

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Search suggestions

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595) I have tried to follow … (read more)

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595)

I have tried to follow Firefox guidances,but what is written on their info page does not work on iPhone, see Mozilla text below: Search suggestions are initially switched off in Private browsing. You must explicitly turn the feature on in that mode. As of Firefox version 71, you can turn on search suggestions in all Private Browsing windows in Firefox Settings - Search (see below).

Asked by Dag 7 months ago

Last reply by James (On Vacation) 6 months ago