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No “Sync and save data” on iPhone?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF inst… (read more)

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

Asked by MrRedwood 1 year ago

Answered by MrRedwood 1 year ago

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Export passwords on iOS mobile device

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Plea… (read more)

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Please help!

Asked by Cecc 1 year ago

Answered by Paul 1 year ago

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How do I contact Mozilla customer support?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech com… (read more)

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

Asked by Ed-T 1 year ago

Last reply by James 1 year ago

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I have a connected device that isn’t mine, can you stunned [redacted](that’s for your websites administational [redacted]) tell me why it won’t disconnect at five [redacted] o clock in the morning?

You think since it’s a security breach you’d almost be able to disconnect, but no! You genius’s put a “sign out” button where a kill switch is needed. Now find out who … (read more)

You think since it’s a security breach you’d almost be able to disconnect, but no! You genius’s put a “sign out” button where a kill switch is needed. Now find out who the [redacted] is in my account and audit the settings for temperance!.

Asked by jbp2wg8try 1 year ago

Last reply by Paul 1 year ago

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Search suggestions

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595) I have tried to follow … (read more)

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595)

I have tried to follow Firefox guidances,but what is written on their info page does not work on iPhone, see Mozilla text below: Search suggestions are initially switched off in Private browsing. You must explicitly turn the feature on in that mode. As of Firefox version 71, you can turn on search suggestions in all Private Browsing windows in Firefox Settings - Search (see below).

Asked by Dag 1 year ago

Last reply by James 1 year ago

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Viewed websites date of last update

This may be the wrong forum for this question. If so, I apologise. Is it possible to use Firefox to find out when a viewed website was last updated? I know that in ano… (read more)

This may be the wrong forum for this question. If so, I apologise.

Is it possible to use Firefox to find out when a viewed website was last updated? I know that in another browser, it is but cannot see a way of doing it with Firefox.

Cheers

Ian

Asked by Ian H 1 year ago

Last reply by Kiki 1 year ago

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I rebooted my iOS on Macbook and all my bookmarks are gone. They never came back when I signed in. They were still on my phone. I tried Sync. Now all my bookmarks off my phone are gone!

The subject says it all. Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my … (read more)

The subject says it all.

Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my bookmarks were safe. When I redownloaded and signed into Firefox from my Macbook I had no Bookmarks, no backup file, clicked sync, nothing happened. I still had all my bookmarks on my iPhone Firefox there and tried sync there.

Instead of syncing all my existing bookmarks or giving me a warning I was going to sync my Macbook(missing all bookmarks) to my iPhone(still had all bookmarks) it sync'd to now the iphone having no bookmarks, account passwords or cookies.

I have read through all the articles, I have tried to contact any support. Please help.

Thanks, Garrrett

Asked by gcadou 1 year ago

Last reply by NoahSUMO 1 year ago

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Export Bookmarks from iOS App

Hi All Quick Question - I was stupid and reset my account forgetting I had a recovery key so lost all my data. I realized an old iphone still has most of my bookmarks - … (read more)

Hi All

Quick Question - I was stupid and reset my account forgetting I had a recovery key so lost all my data. I realized an old iphone still has most of my bookmarks - how can I export from Firefox iOS app without syncing with my firefox account (which will then wipe out the data)

is this possible? Or could I create a new firefox account, then login into on my phone while keeping my bookmarks? Then export when the new account sync my old phone's data by logging into the new account on my computer? Thanks!!

Asked by scware12 1 year ago

Last reply by Mike Taku 1 year ago

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Cannot open data management in settings

I bring up settings and try to click “data management” and it does nothing. I keep trying and get frustrated and slam my finger so hard on it that my finger hurts with no… (read more)

I bring up settings and try to click “data management” and it does nothing. I keep trying and get frustrated and slam my finger so hard on it that my finger hurts with no luck. Any ideas? Thanks

Asked by nottyn7 1 year ago

Last reply by nottyn7 1 year ago

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Install Firefox on ipad air 1

Hello, I have ipad air 1 I cannot download Firefox on this device because Firefox requires ios 15 Which is not downloaded in my ipad aer 1 How can I get it on my device? … (read more)

Hello, I have ipad air 1 I cannot download Firefox on this device because Firefox requires ios 15 Which is not downloaded in my ipad aer 1 How can I get it on my device? Thank you 🌹

Asked by Majida Rasheed 1 year ago

Last reply by James 1 year ago

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Bank Account Info

I was orrdering services from GROOME TRANSPORTATION online a few minutes ago, and got a message to SAVE my bank debit card info to FIREFOX which I thought was part of the… (read more)

I was orrdering services from GROOME TRANSPORTATION online a few minutes ago, and got a message to SAVE my bank debit card info to FIREFOX which I thought was part of the booking process of this vendor. It was not. I want to remove any and all of my debit card information from Firefox immediately! Please respond ASAP.

Asked by aldinettemarceline 1 year ago

Last reply by Paul 1 year ago