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Linking problems with Firefox browser on iOS17.3.1

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to cl… (read more)

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to click a second time to get the linked page itself. When I search with Firefox and click on a link, I may get there, but if I try to go back to the search page, the page crashes and I'm taken to the Firefox home page. I fear I will lose my saved passwords if I uninstall and reinstall--is there any alternative?

Asked by sylvialindman 2 months ago

Frequent tab closing crashes

Frequently when I chose to close all tabs in Firefox, Firefox crashes. This happens independent of how many tabs I have open. When I close all tabs, this happens 40-50% o… (read more)

Frequently when I chose to close all tabs in Firefox, Firefox crashes. This happens independent of how many tabs I have open. When I close all tabs, this happens 40-50% of the time.

Asked by jhotter567 4 months ago

Last reply by jhotter567 4 months ago

page keeps reloading and going to the top

This issue is NOT a crash but no topic matched it. I repeatedly have trouble with pages on rogerebert.com/reviews. For example, this one: https://www.rogerebert.com/rev… (read more)

This issue is NOT a crash but no topic matched it. I repeatedly have trouble with pages on rogerebert.com/reviews. For example, this one: https://www.rogerebert.com/reviews/leave-the-world-behind-movie-review-2023

The page loads fine but while I am reading it, every 30-60 secs it reloads and takes me back to the top of the page. I have been having this problem for a couple of weeks now and it has persisted thru a couple of updates.

I am running IOS 17.2 on an iPhone13 mini.

Asked by eberger5 5 months ago

Last reply by eberger5 4 months ago

Sites redirect to spam site

I have just within the last day noticed when I visit one particular news type site that it constantly and consistently redirects me to a spam site telling me my phone is … (read more)

I have just within the last day noticed when I visit one particular news type site that it constantly and consistently redirects me to a spam site telling me my phone is being ransomed or some such nonsense. I have tried incognito mode, I have cleared all personal data and cache and uninstalled Firefox then restarted phone then reinstalled and it keeps happening. I’ve noticed it once in a while with random other sites but it never stuck around this one seems more pervasive. I haven’t installed any new apps recently? I have no idea what to do but am concerned of course something is going on. Please help if you can! Thank you very much

Asked by mrsh21413 5 months ago

Last reply by mrsh21413 5 months ago

Firefox on IPad keeps crashing

Ever since my IPad updated to iOS 17 I have had issues with Firefox crashing. I currently have iOS17.2 which fixed some other issues but not this issue. When it crashes a… (read more)

Ever since my IPad updated to iOS 17 I have had issues with Firefox crashing. I currently have iOS17.2 which fixed some other issues but not this issue. When it crashes and I go back in it will ask if I want to restore tabs, if I say no, then I get a new clean tab. However, the next time it crashes (which it will) and it asks to restore tabs, it restores tabs from the first time it crashed, not the current tabs I was on. I have deleted and reinstalled Firefox but it still crashes. And when I say it crashes it does it extensively, every time I go on Firefox. I’m sorry I don’t know the version of Firefox I have nor the operating system.

Asked by gaudetj965 5 months ago

Last reply by Paul 5 months ago

Persistent Crashing Issue on My Website with Firefox for iOS: Seeking Help and Solutions

Hello everyone, I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability wh… (read more)

Hello everyone,

I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability when users attempt to navigate certain pages or perform specific actions.

Here are the details of the problem:

Browser: Firefox for iOS Devices tested: iPhone X, iPhone 11, iPad Air 4th Gen Issue: The website crashes intermittently when users perform actions like [specific actions causing crashes, e.g., filling out forms, clicking certain buttons, loading specific pages]. Frequency: The crashes occur frequently enough to hinder the user experience, impacting our site's usability. I have checked the website on other browsers and devices, and it seems to function correctly without any crashes. This leads me to believe that there might be an issue specific to Firefox for iOS.

I've ensured that the website's code is compliant with web standards and optimized for various browsers. However, I'm unsure why this problem persists solely on Firefox for iOS.

I'm reaching out to the community to seek advice, suggestions, or any similar experiences you might have encountered. I'm open to debugging suggestions, potential workarounds, or any insights that could help resolve this issue and provide a smoother experience for Firefox for iOS users.

Thank you in advance for your time and assistance. Your input would be greatly appreciated.

Asked by Ben Stokes 5 months ago

Last reply by Paul 5 months ago

PayPal API Broken on iPadOS

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using… (read more)

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

Asked by Annemarie Bridy 5 months ago

Last reply by SUMOsJR 5 months ago

Extremely slow since last update

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, … (read more)

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, typing, loading results etc. Only after the wait at each step to load a web page does it become navigable as long as I stay there and don’t leave to return later. I’m on latest version in app store. Been a Firefox user since my first smartphone and beyond that on a PC. I prefer Firefox, but I downloaded the DuckDuckGo browser just to have something responsive for basic web searches. Please help.

Asked by rob.ocalla 5 months ago

Last reply by Paul 5 months ago

Firefox continously crashes

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions i… (read more)

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions in order to solve the issue? Regards Mario

Asked by mloreti 5 months ago

Last reply by Paul 5 months ago

  • Archived

Firefox crashing/shutting down (ios 16.7) Firefox update version 118

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes eve… (read more)

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes every time I open it. I am on ios 16.7.

Asked by shophome 7 months ago

Last reply by Paul 7 months ago

  • Archived

Version 117 crashes on launch

All updates since 117.0 crash when I attempt to launch (iPhone X, iOS 14.3). I've never had any issue with previous updates. Seems like a bug that needs rectifying. … (read more)

All updates since 117.0 crash when I attempt to launch (iPhone X, iOS 14.3). I've never had any issue with previous updates. Seems like a bug that needs rectifying.

Asked by mb52521 8 months ago

Last reply by Paul 8 months ago

  • Archived

Session loss repeatedly

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many t… (read more)

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

Asked by fatimouna 9 months ago

Last reply by Paul 8 months ago

  • Archived

iOS Version 117 crashes on startup

I regularly update the app, without any problems. The latest one (117) causes a startup crash. Can’t access the browser or the settings. Thank god for jailbreak, I down… (read more)

I regularly update the app, without any problems.

The latest one (117) causes a startup crash. Can’t access the browser or the settings.

Thank god for jailbreak, I downgraded to the stable 116.4. Cleared web data, rebooted to a non-jailbreak state, updated to 117 and still crashes.

Back to 116.4 until a solution or feedback.

iPad Air 4th generation, on iOS 14.4.2

Cheers for reading!

Asked by thelcfr 8 months ago

Last reply by Paul 8 months ago

  • Archived

Firefox for IOS shows tabs blank and crashes on click-hold

History tab view shows an image of tab value but does nothing when a tab is selected, opens a blank pane. Click-hold on tab thumbnail causes browser to crash. IOS Firefox… (read more)

History tab view shows an image of tab value but does nothing when a tab is selected, opens a blank pane. Click-hold on tab thumbnail causes browser to crash. IOS Firefox current versions. iPhone SE 3rd gen.

Asked by grayland 8 months ago

Last reply by Paul 8 months ago