Showing questions tagged: Show all questions

Firefox crashes continuously on iOS 15.6

Hi, My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app. I am running an up… (read more)

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

Asked by philippe49 1 month ago

Last reply by andrei.ajax 1 month ago

Firefox IOS not working properly

For a while I kept getting that Firefox crashed after I opened the browser. I deleted it and uploaded the latest version added Adblock plus but I can’t see Adblock plus … (read more)

For a while I kept getting that Firefox crashed after I opened the browser. I deleted it and uploaded the latest version added Adblock plus but I can’t see Adblock plus in my extensions for Firefox iOS.

Asked by PAH 1 month ago

Last reply by Paul 1 month ago

Crashing using SIRI

I am on an iPhone 8, 15.6.1. Whenever I use SIRI a question and a result is displayed, I click on it to open it in FireFox (set to my default browser) and it starts to o… (read more)

I am on an iPhone 8, 15.6.1. Whenever I use SIRI a question and a result is displayed, I click on it to open it in FireFox (set to my default browser) and it starts to open and then crashes. If I repeat my inquiry right after the crash, I get the screen THAT WAS EMBARRASSING….. and it will then open the appropriate page?! This happens EVERY TIME. Any thoughts? Thank you

Asked by mvturri 1 month ago

Error 410 Gone

When accessing some articles in BBC News I get the message 'Error 410 Gone'. It sometimes ocurrs when trying to open BBC News itself. It haapens in all browsers and is in… (read more)

When accessing some articles in BBC News I get the message 'Error 410 Gone'. It sometimes ocurrs when trying to open BBC News itself.

It haapens in all browsers and is intermittent.

I contacted the BBC and they just said sorry and offered no explanation. My DNS settings are 8.8.8.8. & 8.8.4.4

Asked by KP 1 month ago

Last reply by KP 1 month ago

Cannot add search engine iOS

I’m unable to add any additional search engines. App crashes every time. I’ve also uninstalled the app and reinstalled to see if that changed anything…. It did not. Any … (read more)

I’m unable to add any additional search engines. App crashes every time. I’ve also uninstalled the app and reinstalled to see if that changed anything…. It did not. Any help would be appreciated

Asked by hike406 1 month ago

Last reply by Paul 1 month ago

When I try to add a search engine on my iPad or iPhone, the app crashes.

Every time I try to add a search engine (the one I’m trying now is “wiki.pokemoncentral.it”) Firefox on my 6th generation iPad with iPadOS 15.6 (latest version) crashes, … (read more)

Every time I try to add a search engine (the one I’m trying now is “wiki.pokemoncentral.it”) Firefox on my 6th generation iPad with iPadOS 15.6 (latest version) crashes, and it does that even with my iPhone Xr. I don’t know what to do, I think it’s a bug or something like that. Please Mozilla, if there isn’t any solution I can do, fix it.

Asked by The Riddler 1 month ago

Last reply by Paul 1 month ago

  • Solved
  • Locked

Constant crashes when syncing enabled on Firefox app for iOS

I am experiencing constant crashes while using Firefox app for iOS. The error message is the standard “Well this is embarrassing” message with no additional context. It a… (read more)

I am experiencing constant crashes while using Firefox app for iOS. The error message is the standard “Well this is embarrassing” message with no additional context. It appears to be occurring when sync is enabled - when I have it disabled I don’t experience any crashes, or at least so infrequently that I don’t notice it. While syncing is enabled however it crashes no matter what I am doing at the time, and as frequently as every couple minutes. The version in settings is Firefox daylight 102.1. I have uninstalled and reinstalled a couple times but the issues persists.

Asked by Conner 2 months ago

Answered by Kiki 1 month ago

App keeps crashing when I first open it

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if… (read more)

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if I switch to a different app and return, the process repeats.

Asked by Vespirey 2 months ago

Last reply by notice2 2 months ago

Firefox crashing on iOS

The iOS app is constantly crashing my on iPhone XS. It crashes at least once every time I try using the app and often multiple times. I’m not sure what to do here. Can so… (read more)

The iOS app is constantly crashing my on iPhone XS. It crashes at least once every time I try using the app and often multiple times. I’m not sure what to do here. Can someone help? I do have the most recent version of Firefox and iOS downloaded on my phone. Thanks!

Asked by ashleycbeck 2 months ago

Cannot access websites

I keep getting the error NS_ERROR_NET_INADEQUATE_SECURITY for www.theautismhelpernetwork.com This is a website that works on every other browser and I had no problem usin… (read more)

I keep getting the error NS_ERROR_NET_INADEQUATE_SECURITY for www.theautismhelpernetwork.com

This is a website that works on every other browser and I had no problem using last year using firefox. At some point one of the updates (likely in 2022) has produced this error.

How can I fix this to access the website?

Asked by msfeeney2 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox extremely slow to open new tab or enter URL, crashes

Firefox was working well on my iPhone until about 1-2 months ago (release 100 maybe?) after which time it was suddenly very slow in specific scenarios. Anytime I open a n… (read more)

Firefox was working well on my iPhone until about 1-2 months ago (release 100 maybe?) after which time it was suddenly very slow in specific scenarios. Anytime I open a new tab, I cannot move focus to the URL bar or type anything for probably 5-6 seconds. What I type usually does show up eventually. It seems like maybe it is loading something? I tried clearing my cache and offline website data which may have helped some but the behavior is still present and noticeable. I’ve also started experiencing crashes, for example when scrolling the tabs window and recently when I had the Data Management settings window open. I tried closing old (inactive and active) tabs: closing active tabs did not help, and closing an inactive tab takes probably 10-15 seconds to respond to the Delete tap. This never happened previously, so I’m guessing it was something to do with an update. Other browsers I’ve tried do not do this. Thanks – M

Asked by mariogiov 2 months ago

Dark mode

My dark mode keeps switching back to light. And I’m not talking about pages that are white regardless. I’m referring to pages like my home page. I keep it set on dark mod… (read more)

My dark mode keeps switching back to light. And I’m not talking about pages that are white regardless. I’m referring to pages like my home page. I keep it set on dark mode all the time. And I keep have to switch from dark to light over and over again to fix it to fix other pages that are normally dark.

Asked by Brian Davis 5 months ago

Last reply by megamorphg 2 months ago

Firefox Crashes

Within 3 seconds from FF opening it crashes - disappears- closes. I have deleted the app from my iPhone 11 then reinstalled. (Several times) Both iphone (15.5) and app ar… (read more)

Within 3 seconds from FF opening it crashes - disappears- closes. I have deleted the app from my iPhone 11 then reinstalled. (Several times) Both iphone (15.5) and app are updated as of today, July 4, 2022. This has been occurring for months on my phone. When searching analytics in my settings I do not see FF or Mozilla. Any help fixing this will be greatly appreciated.

Thank you

Asked by lgvalverde 2 months ago

Firefox app on iPhone

My firefox app disappeared from my iPhone 6S. It still shows as being installed in settings. The only way I can access it is to go into App Store and open it. It will sti… (read more)

My firefox app disappeared from my iPhone 6S. It still shows as being installed in settings. The only way I can access it is to go into App Store and open it. It will still not show up on the phone

Asked by kbudlong 3 months ago

Last reply by Joe 3 months ago

  • Solved

Firefox hängt sich nach einigen Sekunden komplett auf

Wenn ich den Firefox Browser starte und surfe und nach einigen Sekunden hängt sich der ganze Browser einfach so auf! Wenn ich Firefox dann schließe und wieder öffne dann … (read more)

Wenn ich den Firefox Browser starte und surfe und nach einigen Sekunden hängt sich der ganze Browser einfach so auf! Wenn ich Firefox dann schließe und wieder öffne dann wird mir das Firefox Logo ein paar Sekunden angezeigt und dann wird die eigentliche Webseite geladen die vorher sich aufgehängt hat. Bitte beheben.

Asked by michidielmann 3 months ago

Answered by Paul 3 months ago

Twint

In Switzerland we have a payment App called Twint which is widely used for transferring money and payments. In most case you scan a QR code or put in a name and their mob… (read more)

In Switzerland we have a payment App called Twint which is widely used for transferring money and payments. In most case you scan a QR code or put in a name and their mobile phone. However, when it comes to parking it accepts the QR code and then informs the user that Firefox can not deal with the financial transfer. In a telephone call with the Twint organisation this morning it was suggested that I change to Google Chrome!

What is the situation? Is somebody trying to work on a solution or did I really have to change to "Chrome" Andrew R. Nicoll ....

Asked by andrewnicoll721 3 months ago

Last reply by Kiki 3 months ago