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Firefox forgets logins and crashes a lot on iOS & iPadOS 16 and 16.1

Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again. Firefox crash… (read more)

  1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.
  1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

Asked by Laurens 3 months ago

Last reply by Paul 4 days ago

Videoplayer stops at all times

Hello! Thank you very much for your help! When I´m playing videos on my regular firefox after 2-3 minutes the player stops, saying "This page slows firefox. Please stop p… (read more)

Hello!

Thank you very much for your help! When I´m playing videos on my regular firefox after 2-3 minutes the player stops, saying "This page slows firefox. Please stop playing this video". But this are completely common videos, not youtube or the normal tv-news (as for example "Tagesschau":

https://www.ardmediathek.de/live/Y3JpZDovL2Rhc2Vyc3RlLmRlL2xpdmUvY2xpcC9hYmNhMDdhMy0zNDc2LTQ4NTEtYjE2Mi1mZGU4ZjY0NmQ0YzQ?xtor=CS1-322-[navi]-[all]-[content]-[text]

but yes at pages like e.g.: https://www.99.media/de/jeden-tag-zaehlt-maria-die-pilgerinnen-und-pilger-die-auf-dem-jakobsweg-vor-ihrem-haus-vorbeigehen/

Thank you very much again,

Philip

Asked by erase1vez 1 week ago

Browser not supported pop up for iOS device while accessing google map web pages

While using Firefox for iOS to browse the website pages where google map is integrated, getting one pop up with message "Your browser isn't supported". However the browse… (read more)

While using Firefox for iOS to browse the website pages where google map is integrated, getting one pop up with message "Your browser isn't supported". However the browser version is latest from app store. i.e. 109.

Error screenshot is attached. Please suggest.

Asked by tushar.thakare 1 week ago

iOS app crashing, forcing restart.

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2 … (read more)

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2

Asked by patsies_stem_0m 2 weeks ago

Last reply by patsies_stem_0m 1 week ago

  • Solved

Firefox crashes continuously on iOS 15.6

Hi, My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app. I am running an up… (read more)

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

Asked by philippe49 5 months ago

Answered by Paul 4 weeks ago

Firefox freezes on iOS

I posted a review on the iOS market and received an email asking to post on this forum. Firefox freezes several times an hour. It crashes every three hours. I installed t… (read more)

I posted a review on the iOS market and received an email asking to post on this forum.

Firefox freezes several times an hour. It crashes every three hours. I installed the Adblock Pro extension (free version). Maybe it’s related but I have not noticed anything related to the extension. Safari doesn’t crash and uses the same extension.

The only point to use Firefox on iOS is the password manager and dark mode. Printing is inferior because it forces pagination.

Asked by public_root 3 months ago

Last reply by Bithiah 2 weeks ago

Video players stops at all times

Hello! Thank you very much for your help! When I´m playing videos on my regular firefox after 2-3 minutes the player stops, saying "This page slows firefox. Please stop p… (read more)

Hello!

Thank you very much for your help! When I´m playing videos on my regular firefox after 2-3 minutes the player stops, saying "This page slows firefox. Please stop playing this video". But this are completely common videos, not youtube or the normal tv-news (as for example "Tagesschau":

https://www.ardmediathek.de/live/Y3JpZDovL2Rhc2Vyc3RlLmRlL2xpdmUvY2xpcC9hYmNhMDdhMy0zNDc2LTQ4NTEtYjE2Mi1mZGU4ZjY0NmQ0YzQ?xtor=CS1-322-[navi]-[all]-[content]-[text]

but yes at pages like e.g.: https://www.99.media/de/jeden-tag-zaehlt-maria-die-pilgerinnen-und-pilger-die-auf-dem-jakobsweg-vor-ihrem-haus-vorbeigehen/

Thank you very much again,

Philip

Asked by erase1vez 2 weeks ago

Suspecting Security breach

Few days before i tried to download a movie from some website i googled in, after which firefox behaved weird. It was not opening. As soon as i open the app within a sec … (read more)

Few days before i tried to download a movie from some website i googled in, after which firefox behaved weird. It was not opening. As soon as i open the app within a sec it disappears from the screen. I tried reinstalling the app but it didn’t worked. Now i am not using it. Unsuccessful (Attempt 1): Movie file size 1.98 GB ( it didn’t stopped there i saw browser was kept on downloading more MB of data, So I have cancelled the download) Sucessful (Attempt 2): Movie File Size 800 MB ( it stopped at 800 MB) I googled “ index of movie” as advise by one quora website user & from their, i had clicked on one link to download the movie. Pls look into it developers.

Asked by Navinhere 2 weeks ago

Firefox 108.1 crashes on launch

I have a iPhone 13 running iOS 16.2. I have Firefox 108.1 running on it. Yesterday it starts to crash on launch. Can’t even get to troubleshooting. Immediately shuts dow… (read more)

I have a iPhone 13 running iOS 16.2. I have Firefox 108.1 running on it. Yesterday it starts to crash on launch. Can’t even get to troubleshooting. Immediately shuts down. I have already uninstalled and reinstalled multiple times. Tried turning off sync still crashes. Any ideas would be appreciated

Asked by chipbzd1 3 weeks ago

Last reply by Paul 3 weeks ago

Constantly crashing all of a sudden

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing ta… (read more)

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing tabs. I’m on iOS 16.1.2. I think I’m on the latest update of Firefox.

Asked by rkmccomas61 1 month ago

Last reply by acessrn 3 weeks ago

Search web from context menu in Firefox on iOS opens Safari

The issue has been reported here: https://github.com/mozilla-mobile/firefox-ios/issues/12053 I have Firefox as my default browser on iOS. However, tapping “search web” fr… (read more)

The issue has been reported here: https://github.com/mozilla-mobile/firefox-ios/issues/12053

I have Firefox as my default browser on iOS. However, tapping “search web” from the context menu that appears when text is selected, opens Safari instead of a new tab in Firefox. The only workaround is to tap “look up” from the context menu and tap “search web” in Siri, breaking up what earlier required a single step into two steps.

Asked by nikhilpjoseph 4 weeks ago

Last reply by Paul 4 weeks ago

Sessions in Firefox Mobile, iPhone 7, crashed, and no "Restore sessions" was available. How to restore sessions?

Dear Firefox Mobile Support Team, Sirs, I am deeply grateful for your help, products, and efforts to keep users safe, with adequate tools. I use FF on all devices I have… (read more)

Dear Firefox Mobile Support Team, Sirs, I am deeply grateful for your help, products, and efforts to keep users safe, with adequate tools. I use FF on all devices I have, iphone, laptops, iPad... The query now: Few hours ago, the Firefox mobile, on my iPhone, ver. 7, 2018 model, IOS 15.7.1, 256 GB memory - 120 GB full, crashed. I had about 50 sessions opened. As from similar situations before (such errors do not happen often - maybe 1/2 per year), an error message came stating the usual, "It is embarrassing, do I want to Restore sessions, with Options No or Okay". After choosing the second option, Okay to restore all sessions, a restoration was performed. But NO sessions were restored, except that a new tab, empty, was opened.

Practically, the Restore function form the error message did not worked.

I checked the history from the 3bars, History, there is a long list of searches... But there are NO other options available in the controls row in the top there for the History to help restore the sessions. The controls seen are: Bookmarks (asteric), History (a clock), Download (arrow down) and Reading List (a book icon).

There, in the 3 bars, the History choice is as above. The Settings option is with no command to Restore Sessions. A check of the other options also does not lead to a function restore sessions.

Please advise if I can restore the sessions (opened tabs) from various searches and how to do it. I can't imagine there is no way to do it.

The Search history is also available from the empty opened page, Recent history, with the control link - Show all. But as from the above, the history is a history, and not for long period back, traced up to a month, although it may hold for longer period history links....

Similar situation happened about an year and a half, with probably 70-80 sessions/tabs opened. But there, the message was that they were archived. But there was no way, or option to return to the archived sessions. I started/continued then with new sessions, they grew with various searches until today. When the crash happened. Few days ago another crash happened, but then the function Restore Sessions worked, and all sessions were opened.

Either I am not aware of a solution that already exists in Firefox for IOS, or there are misses for such common situations as controls, commands to help to deal with them.

Please help. There must be an option to copy the history (as of now as list) and save it in a file (which to be able to be attached to email and send). Now there is NO such option (on the FF mobile. There must be a function from the 3bars, or help or settings, or the History, as a control/command - Restore previous sessions/tabs. Now there is NOT such a function.

Crashes happen, for many reasons. Therefore the aim is to offer functions to deal with them, safely, for both desktop and mobile FF.

Please help. Many thanks. Stan

P.S. I write here from my laptop. Not the iPhone. For ease. Similar functions should exist (be added if not yet there) for both desktop (laptop) and mobile Firefox. My style of searching (and many like me) is with a lot of sessions/tabs, to which I return now or then. Hence the browsing history from one tab (session) is not of interest (as of now many links but from a single session/tab), but the links from the various sessions. Reason - sessions/tabs cover usually different directions of search, while each one session/tab is for a single website and being opened one can follow the new updates of data there. Chronological list of history shows many searches from a session/tab, which is not much of interest. Maybe a way for better organization of future versions.

Asked by r_ralchev 1 month ago

Last reply by Paul 1 month ago

When I click on desktop bookmarks on my iOS the Firefox app crashes

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. … (read more)

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. The app keeps on crashing I don’t even have a chance to click on a bookmark. It just crashes. Not sure why. Please help. Thank you

Asked by kingspade47 1 month ago

Last reply by Paul 1 month ago

iPad OS version crash on load

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.… (read more)

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.

I do get a “Well this is embarrassing…” dialogue box for after crashing, but the app doesn’t run long enough for me to tap on anything.

Asked by sherkowa 1 month ago

Last reply by Paul 1 month ago

Is it reasonable to ever expect Firefox will work on iOS?

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening… (read more)

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening to homepage resulted in instant crash. Have seen this behavior on earlier versions when accessing history, bookmarks, etc., but now it's homepage. I.e., the browser is absolutely useless unless opened directly from some other app. Since this happens so often, I'm thinking that "upgrades" should be avoided. This time, I had to delete the app and re-install it, which lost all bookmarks, etc., and it still crashed numerous times when trying to access bookmarks and some of settings. This is a most annoying and unsatisfactory app, and I don't want to spend my time trying to make it work. BTW, I'm writing this from Ubuntu, so that at least I can enter the complaint.

Asked by mozilla387 1 month ago

Last reply by mozilla387 1 month ago

Redirects with Firefox on iPhone 7+

I believe my iPhone 7+ and/or Firefox has been infected with a redirection virus. I can no longer access my Amazon account. Instead it gets switched to a Spanish language… (read more)

I believe my iPhone 7+ and/or Firefox has been infected with a redirection virus. I can no longer access my Amazon account. Instead it gets switched to a Spanish language version of Amazon. I get other frequent redirects as well. Sometimes my keyboard speed drops to only one character per several seconds. I have deleted my browsing history in Firefox. Safari seems to be relatively unaffected. I am running all current versions of iOS and Firefox. Any and all assistance greatly appreciated!! Thanks, Mark

Asked by nazmdd1-comm 1 month ago

Last reply by Paul 1 month ago

Page keeps reloading on ipad

https://www.google.com/maps/place/Crisson+Gold+Mine/@34.5639657,-83.9658583,15z/data=!4m5!3m4!1s0x0:0xd05579438634f9bd!8m2!3d34.5639657!4d-83.9658583 This page keeps refr… (read more)

https://www.google.com/maps/place/Crisson+Gold+Mine/@34.5639657,-83.9658583,15z/data=!4m5!3m4!1s0x0:0xd05579438634f9bd!8m2!3d34.5639657!4d-83.9658583

This page keeps refreshing every 3 seconds and I can’t view the map! What’s causing this? No problems with my Google Maps application just viewing google maps on firefox!

Asked by eagleflies2009 1 month ago