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  • Archived

Firefox continously crashes

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions i… (read more)

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions in order to solve the issue? Regards Mario

Asked by mloreti 9 months ago

Last reply by Paul 9 months ago

  • Archived

Firefox crashing/shutting down (ios 16.7) Firefox update version 118

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes eve… (read more)

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes every time I open it. I am on ios 16.7.

Asked by shophome 11 months ago

Last reply by Paul 11 months ago

  • Archived

Version 117 crashes on launch

All updates since 117.0 crash when I attempt to launch (iPhone X, iOS 14.3). I've never had any issue with previous updates. Seems like a bug that needs rectifying. … (read more)

All updates since 117.0 crash when I attempt to launch (iPhone X, iOS 14.3). I've never had any issue with previous updates. Seems like a bug that needs rectifying.

Asked by mb52521 1 year ago

Last reply by Paul 1 year ago

  • Archived

Session loss repeatedly

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many t… (read more)

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

Asked by fatimouna 1 year ago

Last reply by Paul 1 year ago

  • Archived

iOS Version 117 crashes on startup

I regularly update the app, without any problems. The latest one (117) causes a startup crash. Can’t access the browser or the settings. Thank god for jailbreak, I down… (read more)

I regularly update the app, without any problems.

The latest one (117) causes a startup crash. Can’t access the browser or the settings.

Thank god for jailbreak, I downgraded to the stable 116.4. Cleared web data, rebooted to a non-jailbreak state, updated to 117 and still crashes.

Back to 116.4 until a solution or feedback.

iPad Air 4th generation, on iOS 14.4.2

Cheers for reading!

Asked by thelcfr 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox for IOS shows tabs blank and crashes on click-hold

History tab view shows an image of tab value but does nothing when a tab is selected, opens a blank pane. Click-hold on tab thumbnail causes browser to crash. IOS Firefox… (read more)

History tab view shows an image of tab value but does nothing when a tab is selected, opens a blank pane. Click-hold on tab thumbnail causes browser to crash. IOS Firefox current versions. iPhone SE 3rd gen.

Asked by grayland 1 year ago

Last reply by Paul 1 year ago

  • Archived

Webpage freeze issue

Webpage freezes randomly recently. Need to close the app manually every time and restart all the searches or type the website afterwards. Please fix the problem. I am usi… (read more)

Webpage freezes randomly recently. Need to close the app manually every time and restart all the searches or type the website afterwards. Please fix the problem. I am using the most updated version of firefox in IOS.

Have never been encountered this problem before.

Asked by mytinachui 1 year ago

Last reply by Paul 1 year ago

  • Archived

FFox 116 freezes on iPhone 8

Hello Since the release of 116 for iPhone, my iPhone 8 freezes. I have to switch the phone off and reboot it. Only for it to occur a few minutes later. I know from the co… (read more)

Hello Since the release of 116 for iPhone, my iPhone 8 freezes. I have to switch the phone off and reboot it. Only for it to occur a few minutes later. I know from the comments on the App Store that I’m not the only one.

I’m running iOS 16.6, with around 21GB of free space.

Thanks for your prompt attention. I’m having to use the G**gle app to get round this problem, which doesn’t sit well with me.

Jan

Asked by jjackson3 1 year ago

Last reply by Paul 1 year ago

  • Archived

Opening Firefox on iOS 16

Whenever firefox is running in the background waiting to be used, it crashes as soon as i click an external link or open the application from my home screen. Opening the … (read more)

Whenever firefox is running in the background waiting to be used, it crashes as soon as i click an external link or open the application from my home screen. Opening the app after not using it for 5 minutes causes the app to freeze, and won’t respond until the app is restarted completely.

Asked by uberrex22 1 year ago

Last reply by Paul 1 year ago

  • Archived

Tabs vanishing nightly

For the two nights any tabs i have open on mozilla are wiped out. Not the first time this happened, and last time i managed to somewhat fix it. I tend to keep a lot open,… (read more)

For the two nights any tabs i have open on mozilla are wiped out. Not the first time this happened, and last time i managed to somewhat fix it. I tend to keep a lot open, but today it was well under 20 and it still every tab vanished and i had to go digging to find the windows i was keeping to read, listen to music, and last few times i lost a lot of art references and recipes i never found again. Finding the ‘need to haves’ in history only works for tabs i kept outside of private browsing, and looking for the lost tabs is well over an hour for only 10-13 tabs to be found since i look up a lot of random things. Am beyond wits end as i spent three hours up late trying to fix it, only to spend another two trying to fix it when it happened again

Asked by animalsrox22 1 year ago

Last reply by Paul 1 year ago

  • Archived

Updated app, all tabs are gone

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know ho… (read more)

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

Asked by kspinellek 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on iOS sometimes freezes if left in background then returned to

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the k… (read more)

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the keyboard and type but nothing happens. I also can’t scroll web pages and the app doesn’t come back alive. Instead I have to force close it.

Asked by shaunmeechan 1 year ago

Last reply by Paul 1 year ago